LogMeIn Central vs TeamViewer Remote Management comparison

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LogMeIn Logo
912 views|619 comparisons
100% willing to recommend
TeamViewer Logo
1,306 views|615 comparisons
87% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between LogMeIn Central and TeamViewer Remote Management based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM).
To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The ability to remotely access machines with no user intervention required at the remote terminal. Other software we used needed someone to click a link and do a download for me to provide support. Now, with LogMeIn Central, I can get in and fix things while they are away from their desks.""I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good.""Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature.""LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features.""It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier.""It allows you to transfer along with many other functions.""​The initial setup was simple.""No issues with stability. It has worked on every platform I’ve tried it on, and not interfered with anything."

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"The product is secure.""We use the product to communicate.""The user interface is fine.""It is user-friendly for opening my server or PC.""I've left Splashtop running for seven or eight hours connected to a system. I've left TeamViewer running for seven or eight hours to a connection or two. I have a hard time working out on four computers at a time, but three is not impossible for me. So even if I've had three computers connected it has been fairly stable.""The most valuable feature is the ease of use. Using this solution enables us to get support easily.""The most valuable feature of this solution is Remote Access.""TeamViewer Remote Management is easy to use and user-friendly."

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Cons
"It is easy to get locked out, which is something that needs to be improved.""Do not use the technical support.""It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible.""There are some screens that are just ugly and difficult to manipulate.""​File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. ​""The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed.""Our clients are having issues with printing.""They should provide intermediate device limit options for the users."

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"The security could be improved.""One of the defects that I have noticed with TeamViewer Remote Management is that if I am on a certain version and the person to whom I am connected is not on the same version, then it does not connect at times until I update the solution.""When a user is engaged in a chat on a system with a remote user present, copying the chat content isn't easy.""I'm not sure if the security is ideal. They could work to improve it.""One feature to add would be a mobile remote feature.""I don't like having so many updates.""AnyDesk is easier compared to TeamViewer Remote Management since there is no password. We use AnyDesk more.""The solution’s stability could be improved."

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Pricing and Cost Advice
  • "It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"
  • "It really is an expensive product for me.​"
  • "Pricing is a little on the expensive side, compared to what TeamViewer has offered."
  • "It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."
  • "Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."
  • "The price is a little high but it's competitive. The licensing process is fairly easy."
  • "It's probably worth the value, but the price increases over the last five years are getting harder to justify."
  • "We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."
  • More LogMeIn Central Pricing and Cost Advice →

  • "Its price is a little high as compared to other solutions."
  • "Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it."
  • "We are now using the free version, but probably next year we are going to follow up with the paid version."
  • "We pay for a yearly license."
  • "Addition services could be lower priced."
  • "It is a licensed product."
  • "My company uses the free version of TeamViewer Remote Management."
  • "We pay a yearly licensing fee."
  • More TeamViewer Remote Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower device limit plans.
    Top Answer:The fact that it's user-friendly and it has a chat option. These are my two favorite features.
    Top Answer:Overall, I would rate the solution an eight out of ten. This is a great tool for remote access and communication since it's very reliable.
    Ranking
    Views
    912
    Comparisons
    619
    Reviews
    1
    Average Words per Review
    199
    Rating
    10.0
    Views
    1,306
    Comparisons
    615
    Reviews
    22
    Average Words per Review
    376
    Rating
    8.2
    Comparisons
    Learn More
    Overview
    LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

    Enhance your TeamViewer experience and take your IT management to the next level. TeamViewer Remote Management provides you with an integrated RMM solutions that will allow you to gain a high degree of visibility into your IT infrastructure. Monitor business critical aspects of your IT, centralize important device information without relying on end-user input, detect and patch software vulnerabilities, and protect your devices against external threats and human error – Completely integrated in to your TeamViewer environment.

    Sample Customers
    Au Bon Pain, BELL (Building Educated Leaders for Life)
    Carey Paul Honda
    Top Industries
    REVIEWERS
    Computer Software Company33%
    Government22%
    Non Profit22%
    Transportation Company11%
    VISITORS READING REVIEWS
    Computer Software Company11%
    Manufacturing Company8%
    University8%
    Financial Services Firm6%
    REVIEWERS
    Financial Services Firm11%
    Construction Company11%
    Manufacturing Company11%
    Comms Service Provider11%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Media Company11%
    Financial Services Firm8%
    Government6%
    Company Size
    REVIEWERS
    Small Business93%
    Midsize Enterprise7%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise20%
    Large Enterprise45%
    REVIEWERS
    Small Business58%
    Midsize Enterprise15%
    Large Enterprise27%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise24%
    Large Enterprise47%
    Buyer's Guide
    Remote Monitoring and Management (RMM)
    March 2024
    Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: March 2024.
    768,740 professionals have used our research since 2012.

    LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews while TeamViewer Remote Management is ranked 3rd in Remote Monitoring and Management (RMM) with 33 reviews. LogMeIn Central is rated 8.6, while TeamViewer Remote Management is rated 8.4. The top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". On the other hand, the top reviewer of TeamViewer Remote Management writes "Highly stable and scalable solution". LogMeIn Central is most compared with TeamViewer, NinjaOne, Microsoft Configuration Manager, LogMeIn Rescue and Kaseya VSA, whereas TeamViewer Remote Management is most compared with Azure Bastion, NinjaOne, Datto Remote Monitoring and Management and Kaseya VSA.

    See our list of best Remote Monitoring and Management (RMM) vendors.

    We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.