Compare Loom Systems vs. Splunk IT Service Intelligence (ITSI)

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Most Helpful Review
Use Loom Systems? Share your opinion.
Find out what your peers are saying about Loom Systems vs. Splunk IT Service Intelligence (ITSI) and other solutions. Updated: January 2021.
456,966 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The RFS portion of the solution is the product's most valuable feature.""The solution is absolutely scalable. If an organization needs to expand it out they definitely can.""You can develop your own apps within Loom, and they can be configured very simply."

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"The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate.""The most valuable features are the agility, being able to ingest many data sources with no limitation on capacity.""We liked the built-in calculation of health scores."

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Cons
"The change management within the solution needs to be improved. There needs to be more process automation.""The reporting is a bit weak. They should work to improve this aspect of the product.""The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"

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"ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties.""The problem becomes the price, as Splunk is an expensive product.""We also faced challenges relating to UI development."

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Pricing and Cost Advice
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"I would prefer that the price be reduced, as it would be easier to implement it and to sell it."

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Questions from the Community
Top Answer: You can develop your own apps within Loom, and they can be configured very simply.
Top Answer: On the ITOM side of things, there could be improvement. The discovery and mapping still takes a lot of human intervention, it's quite resource heavy, especially in the initial setup which can take six… more »
Top Answer: We use Loom as a service desk solution for incident request changes, problem management and the like. It's not just service desk, it's an IT service management platform, primarily but it can also be… more »
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Ranking
Views
273
Comparisons
213
Reviews
3
Average Words per Review
514
Rating
8.3
Views
417
Comparisons
264
Reviews
2
Average Words per Review
934
Rating
8.5
Popular Comparisons
Compared 45% of the time.
Compared 39% of the time.
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Splunk
Overview
Loom Systems delivers an advanced AI-powered operational analytics platform to predict and prevent problems in the digital business. DevOps & IT teams use Loom for real-time detection and resolution for any type of application, including home-grown. Loom analyzes logs and metrics in all formats, performs smart correlations and root cause analysis to help organizations gain immediate into their environments. Loom stands alone in the industry as an AI platform requiring no prior math knowledge from its operators, leveraging your existing staff to succeed in the digital era. Getting started is easy - zero configuration and data pre-processing needed, so you can stream your data in its raw format.

Splunk IT Service Intelligence (ITSI) enables IT and service leaders to prevent issues before they impact customers. Unlike traditional monitoring and analytics solutions that aggravate IT complexity, ITSI correlates and applies machine learning to all metric, event and trace data for 360 service monitoring, predictive alerting, and streamlined event management.

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Sample Customers
Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, TapticaTransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
Top Industries
No Data Available
VISITORS READING REVIEWS
Financial Services Firm31%
Computer Software Company20%
Comms Service Provider15%
Government6%
Find out what your peers are saying about Loom Systems vs. Splunk IT Service Intelligence (ITSI) and other solutions. Updated: January 2021.
456,966 professionals have used our research since 2012.

Loom Systems is ranked 31st in IT Infrastructure Monitoring with 3 reviews while Splunk IT Service Intelligence (ITSI) is ranked 26th in IT Infrastructure Monitoring with 3 reviews. Loom Systems is rated 8.4, while Splunk IT Service Intelligence (ITSI) is rated 8.6. The top reviewer of Loom Systems writes "Simple and very effective for developing and configuring apps with great integration capabilities". On the other hand, the top reviewer of Splunk IT Service Intelligence (ITSI) writes "Monitoring and analytics with comprehensive visibility, is agile, and integrates well, but the price can be reduced". Loom Systems is most compared with Moogsoft and ELK Elasticsearch, whereas Splunk IT Service Intelligence (ITSI) is most compared with SignalFx, SolarWinds NPM, Dynatrace and Cisco Intersight. See our Loom Systems vs. Splunk IT Service Intelligence (ITSI) report.

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