Loom Systems vs WhatsUp Gold comparison

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Executive Summary

We performed a comparison between Loom Systems and WhatsUp Gold based on real PeerSpot user reviews.

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To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: April 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is absolutely scalable. If an organization needs to expand it out they definitely can.""What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution.""The RFS portion of the solution is the product's most valuable feature.""You can develop your own apps within Loom, and they can be configured very simply."

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"The installation and configuration process are easy.""It is stable.""I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well.""The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface.""The solution effectively monitors network devices and servers.""It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature.""The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is.""This is a good, stable network monitoring solution for devices."

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Cons
"The reporting is a bit weak. They should work to improve this aspect of the product.""The change management within the solution needs to be improved. There needs to be more process automation.""What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.""The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"

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"The interface needs some work.""Importing the maps and being able to customize them could be easier.""The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult.""Adding on services increases the cost and on the version we have there is no option for ATM monitoring.""The technical support does not bother to respond.""Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible.""Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity.""WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."

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Pricing and Cost Advice
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  • "Pricing is reasonable compared to other products."
  • "I'm not sure, but it's expensive. We don't pay any additional fees."
  • "The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
  • "The pricing can be on the expensive side when considering competing products."
  • "There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
  • "It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
  • "The most valuable feature is the cost compared to other solutions."
  • "This is a well priced solution."
  • More WhatsUp Gold Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution.
    Top Answer:What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that… more »
    Top Answer:We've been using Loom Systems for all client requirements and whatever we get from ITSM, specifically implementation, deployment, migration, and automation. We also use the solution for root cause… more »
    Top Answer:The solution effectively monitors network devices and servers.
    Top Answer:I cannot provide a price rating because we purchased a one-time perpetual license. It's all ours, and we're still enjoying it. We renewed support until last year, but we didn't get benefits from it.
    Top Answer:There is room for improvement in server management and application monitoring. An additional feature I would like to see in the next release would be more detailed application monitoring capabilities.
    Ranking
    Views
    356
    Comparisons
    235
    Reviews
    1
    Average Words per Review
    414
    Rating
    7.0
    Views
    2,334
    Comparisons
    1,801
    Reviews
    6
    Average Words per Review
    309
    Rating
    7.2
    Comparisons
    Learn More
    Overview
    Loom Systems delivers an advanced AI-powered operational analytics platform to predict and prevent problems in the digital business. DevOps & IT teams use Loom for real-time detection and resolution for any type of application, including home-grown. Loom analyzes logs and metrics in all formats, performs smart correlations and root cause analysis to help organizations gain immediate into their environments. Loom stands alone in the industry as an AI platform requiring no prior math knowledge from its operators, leveraging your existing staff to succeed in the digital era. Getting started is easy - zero configuration and data pre-processing needed, so you can stream your data in its raw format.

    Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

    Sample Customers
    Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
    Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company15%
    Energy/Utilities Company10%
    Media Company8%
    REVIEWERS
    Financial Services Firm21%
    Government16%
    Energy/Utilities Company11%
    Retailer11%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Government11%
    Financial Services Firm9%
    Manufacturing Company8%
    Company Size
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise8%
    Large Enterprise72%
    REVIEWERS
    Small Business24%
    Midsize Enterprise20%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise17%
    Large Enterprise59%
    Buyer's Guide
    IT Infrastructure Monitoring
    April 2024
    Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: April 2024.
    768,740 professionals have used our research since 2012.

    Loom Systems is ranked 56th in IT Infrastructure Monitoring with 4 reviews while WhatsUp Gold is ranked 33rd in IT Infrastructure Monitoring with 22 reviews. Loom Systems is rated 8.0, while WhatsUp Gold is rated 7.8. The top reviewer of Loom Systems writes "Simple and very effective for developing and configuring apps with great integration capabilities". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". Loom Systems is most compared with Elastic Search and Splunk Infrastructure Monitoring, whereas WhatsUp Gold is most compared with SolarWinds NPM, Zabbix, Grafana, PRTG Network Monitor and Nagios XI.

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    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.