Compare SolarWinds NPM vs. WhatsUp Gold

SolarWinds NPM is ranked 3rd in Network Monitoring Software with 13 reviews while WhatsUp Gold is ranked 21st in Network Monitoring Software with 9 reviews. SolarWinds NPM is rated 7.8, while WhatsUp Gold is rated 8.0. The top reviewer of SolarWinds NPM writes "It is very flexible, and the reporting is quite nice". On the other hand, the top reviewer of WhatsUp Gold writes "Great interface but has no end to end monitoring from a user perspective". SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor and ManageEngine OpManager, whereas WhatsUp Gold is most compared with SolarWinds NPM, PRTG Network Monitor and Zabbix. See our SolarWinds NPM vs. WhatsUp Gold report.
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5,317 views|4,044 comparisons
Most Helpful Review
MohammedAlkhabbat
Anonymous User
Find out what your peers are saying about SolarWinds NPM vs. WhatsUp Gold and other solutions. Updated: November 2019.
382,745 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The fact that I can use custom MIB files to customize my sensors for the things that are not there as a default is a good feature.It is a central solution in terms of how to actually use it. It has a very easy dashboard. Everything is concise. We are able to create custom sensors. For different parts of the business, we have many products across many environments, and it works for everything.The most valuable feature is the ability to span multiple technologies and multiple vendors.We can see trends for a lot of different things, such as hard drive space and bandwidth usage. We can see and plan for the future by knowing, "We're sort of at 75% capacity now. In three months time, we know we're going to be up to 90%,so we need to plan ahead for it, getting upgrades booked in place." Since things like this take time and effort, it's handy to see trends into the future of where our company is going.The solution provides us with needed feedback on our IT infrastructure. It gives us really good quality of service when it comes to monitoring of available space and available resources. It allows us to preempt issues before they become a problem for the business.It is easy to use and intuitive, which is really important. It does what it says on the box by giving you a visual of the state of what is going on at any one time.It is pretty simple to use, which is always a good thing. It's been very reliable in updating us if any issues crop up.We use the remote probes a lot for our branch offices. Instead of deploying the full instance of PRTG, we'll put a remote probe out there. This simplifies the whole deployment for us.

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The most valuable feature of this solution is the alerts.We had some interfaces where the SFP Ports were having some problems after a while. We found which of the SFP Ports was having the error and changed it, so the bandwidth become okay.It is very extensible with 'SWQL' and APIs to where we are beginning to integrate it with network automation.This has helped us to monitor the availability of our routers, switches, servers, and virtual environments.The set up was very easy. We didn't have any problems with the setup. The deployment took less than an hour.We can proactively fix historical issues, so we won't face those problems in future.You can monitor performance counters effortlessly.One of the best features is the reports feature.

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The installation and configuration process are easy.The most valuable features are network bandwidth monitoring and monitoring device health.I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well.This is a good, stable network monitoring solution for devices.The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface.We no longer have to manually search for problems because we are alerted when something in the network goes down.The most valuable feature is the monitoring of resources.It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature.

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Cons
I have an issue with DFS, distributed file services... there isn't one by default. Taking into account the difference between DFS and DFSR as well would be great.With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied.The dashboarding definitely needs improvement.The only sort of limitation is the actual probes. So, if you don't have enough probes on there, you can over flip them and cause the WMI sensors and SNMP sensors to sort of overload. Sometimes, they might timeout for a minute, but they do come back.The desktop app is the one area where it do with some improvement. From a user's perspective, I would like to be able to get more out of the desktop app as opposed to where we are now with it.While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass. At the moment, you can only see certain portions of information. You have to scroll through to make it more granular. We want them to develop the desktop app to be more user-friendly.Once you start going above 5000 sensors, things do start to get a bit shaky. There are some best practice out there that you will need to adopt and be aware of.We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us.

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It is difficult for stakeholders to translate technical requirements, which results in difficulties selecting a platform or implementing a solution.We are looking to change away from this solution because of the documentation and the solution doesn't have enough integration in our country. The documentation is too weak.This solution would benefit from expanding on the capabilities within the API.Application Performance Monitoring should be included in this solution.The aesthetic widgets should be dynamic widgets, so the customization can be even more customizable.It is not that stable. As a Windows software, I have seen issues with SolarWinds. The performance is slow.It would be nice if SolarWinds could have a polling engine on the site that would collect the reporting and then manage everything itself.Consolidation of platforms would provide a smoother experience.

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Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible.Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity.I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy.Adding on services increases the cost and on the version we have there is no option for ATM monitoring.One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in.The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product.I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated.Pricing is too high relative to how many devices we use. The price list is not linear to number of devices.

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Pricing and Cost Advice
At the moment I'm only using 500 sensors. I pay yearly, so it's a cost that's easily swallowed.We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost.Cost was a factor when selecting this solution, but it just did everything we wanted it to do.Our licensing costs are 10,000 euros over three years.We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization.We looked at PRTG and SolarWinds. From a cost side perspective, compared to PRTG, and from what you get back from it, PRTG was sort of a hands down the winner.While I am not the person who deals with pricing, I would say that we pay around 1000 pounds a year.It is about £4,500 for the first year, then about another 15 to 20 percent annually after that. So, we are looking at about £1000 running costs a year. When you think about how much an outage costs per minute, it's negligible.

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It is expensive.Some solutions are open source and free.We have a perpetual license for this solution, and my impression is that this solution is cheap.The pricing is very expensive for SolarWinds. That's a huge disadvantage for it.The pricing needs to be improved. It is too high. One full engine costs around $10 000, which is why we don't have high availability right now.You have to license it per year, for the support. You don't really need to have support once you've already set it up. Once you install SolarWinds, you can skip on the licensing. It will still work.

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There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support.The pricing can be on the expensive side when considering competing products.The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive.I'm not sure, but it's expensive. We don't pay any additional fees.Pricing is reasonable compared to other products.

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Top Comparisons
Compared 13% of the time.
Compared 12% of the time.
Compared 35% of the time.
Compared 12% of the time.
Compared 8% of the time.
Also Known As
PRTGSolarwinds Network Performance Monitor
Learn
Paessler AG
SolarWinds
Ipswitch
Overview
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

Check the health and performance of your entire network for easier troubleshooting and faster results using SolarWinds Network Performance Monitor. NPM lets you quickly detect, diagnose, and resolve network performance problems and outages. Now with built-in deep packet inspection and analysis you can immediately determine the impact of network or application latency on user experience.

Ipswitch WhatsUp Gold's a layer 2/3 discovery results in a detailed interactive map of your entire networked infrastructure. One affordable license lets you monitor any mix of networks, wireless controllers, servers, virtual machines, applications, traffic flows and configurations across Windows, LAMP and Java environments. It Manage networks, traffic, physical servers, VMs and applications with easy-to-use and customizable maps, dashboards and alerts. WhatsUp Gold streamlines workflows by letting you initiate management tasks directly from the interactive map. Additional Features include: Application Monitoring, Network Traffic Analysis, Configuration Management, Discovery & Network Monitoring, Cloud Monitoring, Virtual Environment Monitoring, Distributed Monitoring and Failover Manager.
Offer
Get ahead of IT infrastructure issues

With PRTG Network Monitor you can identify and solve potential issues before it affects anyone. Download a free 30-day trial today and experience the benefits of 24-hour IT Infrastructure Monitoring.

Learn more about SolarWinds NPM
Learn more about WhatsUp Gold
Sample Customers
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank Microsoft, Federal Express, Hewlett-Packard, and MasterCardArtoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Top Industries
REVIEWERS
Financial Services Firm13%
Comms Service Provider13%
Construction Company9%
Non Tech Company4%
VISITORS READING REVIEWS
Software R&D Company32%
Comms Service Provider14%
Media Company7%
Government6%
REVIEWERS
Healthcare Company16%
Comms Service Provider11%
Financial Services Firm9%
Manufacturing Company7%
VISITORS READING REVIEWS
Software R&D Company23%
Comms Service Provider14%
Healthcare Company8%
Financial Services Firm7%
REVIEWERS
Government29%
Financial Services Firm29%
Non Tech Company14%
Energy/Utilities Company14%
VISITORS READING REVIEWS
Manufacturing Company20%
Software R&D Company17%
Government16%
Comms Service Provider9%
Company Size
REVIEWERS
Small Business31%
Midsize Enterprise31%
Large Enterprise38%
VISITORS READING REVIEWS
Small Business29%
Midsize Enterprise11%
Large Enterprise60%
REVIEWERS
Small Business24%
Midsize Enterprise22%
Large Enterprise53%
VISITORS READING REVIEWS
Small Business28%
Midsize Enterprise17%
Large Enterprise54%
REVIEWERS
Small Business45%
Midsize Enterprise18%
Large Enterprise36%
Find out what your peers are saying about SolarWinds NPM vs. WhatsUp Gold and other solutions. Updated: November 2019.
382,745 professionals have used our research since 2012.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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