We performed a comparison between ManageEngine Endpoint Central and Sophos Mobile based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The many policies available in Microsoft Intune for managing our devices are valuable."
"The technical support of Microsoft Intune is good."
"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"
"Technical support, in general, has been quite helpful."
"The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center."
"Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."
"Easy to use."
"There is a single pane of glass for user access and a single sign-on facility for the user. If you have already logged in to Microsoft Azure or on-premises, you can redirect directly to Microsoft Endpoint Manager, monitor all your security threats, and analyze the data associated with the application in a single, unified way."
"The solution's most valuable features are its patch management capabilities, especially for third-party applications, along with quick and easy configuration and deployment processes."
"One of the benefits of Desktop Central is it made the provisioning process simpler because now we have a provisioning package. We have around 1,500 laptops at the moment and all these PCs were provisioned by a provisioning package. In the provisioning package, we have integrated every aspect of renaming, deploying applications, patching, etc., so we simply execute the provisioning package and as soon as it's executed, it will install the management agent. Once the agent is installed, it will take care of all the tasks, so we don't have to sit in front of the computer to prepare the machine. This really helps us to provision the PC quickly with our agent."
"The patch management aspect of the solution is the most valuable part for us."
"The dashboard has been very useful."
"The most valuable feature of ManageEngine Endpoint Central is the central management console. Additionally, inventory tracking is helpful for knowing where our assets are."
"Everything is easily centralized and managed under this one product."
"We use the product to know about our assets and manage remote support."
"What is great about the patch management solution, is that it patches OS, applications, browsers, plug-ins, and firmware updates."
"They always add more features to this product."
"The security features work well."
"The solution is quite user-friendly."
"In terms of valuable features, we liked the lock feature, the roll-out white feature, and the find feature. I think that Sophos had a GPS locator, so you could figure out where the phone was from a GPS location."
"The management and enrollment process is great, and with the asset management and instant action menu, we can easily maintain and support the users."
"The most valuable feature is the mobile device management capability. You can easily manage all of your mobile devices."
"The remote management and cloud-based maintenance features of this solution are very useful for our organization."
"The initial setup process is straightforward and fast."
"The synchronization could be improved."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"Intune has limited integration with non-Microsoft solutions."
"The configuration could be better by consolidating options and making it simpler."
"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."
"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"The solution is expensive."
"The performance sometimes lags a bit because the solution is demanding on system resources."
"ManageEngine Desktop Central should keep up with some of the features that other major vendors are providing, such as Microsoft."
"The product's remote access manager needs improvement."
"Their support channel could be better. They're an India-based company. They're based out of India. So, here in the States, support can be difficult when you're dealing with time zone requirements. A more global support channel would be a wise choice for them."
"ManageEngine Endpoint Central’s scalability could be improved."
"The OS deployment could be better."
"The pricing could be a bit better."
"In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly."
"We would like to see graphics showing the use of each device."
"They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced."
"There may be necessary adjustments that need to be made because we are facing certain restrictions within the work profile."
"The product does not work well in iOS."
"Our support reps are based in the Philippines, and it's hard to connect with them sometimes. It took me about two months to resolve my issue, so it wasn't a good experience."
"We have experienced issues in updating iOS devices when we set a minimum version requirement policy, and we do not have the option to force automatic installation. This means that the device must be supervised in order for updates to be applied, which we would like to see improved."
"We encounter issues while working with iOS."
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ManageEngine Endpoint Central is ranked 4th in Enterprise Mobility Management (EMM) with 59 reviews while Sophos Mobile is ranked 9th in Enterprise Mobility Management (EMM) with 13 reviews. ManageEngine Endpoint Central is rated 8.2, while Sophos Mobile is rated 7.6. The top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". On the other hand, the top reviewer of Sophos Mobile writes "Stable product with central administration to manage device security ". ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro, ManageEngine Patch Manager Plus and Google Cloud Identity, whereas Sophos Mobile is most compared with Jamf Pro, VMware Workspace ONE, Lookout, IBM MaaS360 and SOTI MobiControl. See our ManageEngine Endpoint Central vs. Sophos Mobile report.
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