We performed a comparison between Trellix Endpoint Security and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Ability to get forensics details and also memory exfiltration."
"The product detects and blocks threats and is more proactive than firewalls."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Forensics is a valuable feature of Fortinet FortiEDR."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"It has been protecting us for many years, and we hope it will continue to do so for many years to come."
"McAfee Complete Endpoint Protection is stable. We don't have any bugs being reported."
"It's easy to use and it's very powerful. It offers nice endpoint protection."
"The solution is stable."
"The product is quite user-friendly."
"The user behavioral analysis feature is great."
"Their malware detection rate is excellent for all type of devices and the anti-theft products are good and easy to use."
"It's easy to use."
"The solution gives users peace of mind that, form an endpoint perspective, they are protected once it is installed."
"Installation is easy."
"We do get notifications, which are helpful."
"The administration through the cloud is valuable."
"As a Japanese company, it doesn't have any restrictions on usage in our country."
"The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically."
"It is their most comprehensive endpoint protection solution. It includes DLP and Office 365. It also includes device control and the rest of the little bells and whistles that the traditional AV vendors have."
"The most valuable features are the DLP and anti-virus functionality."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The dashboard isn't easy to access and manage."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"It takes about two business days for initial support, which is too slow in urgent situations."
"ZTNA can improve latency."
"Making the portal mobile friendly would be helpful when I am out of office."
"The SIEM could be improved."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Recently, Trellix has introduced a CDR, which involves more manual response than automatic. I believe they should enhance the system by adding features like automated response and the ability to create custom playbooks. This is crucial for an EDR solution, and currently, Trellix lacks this feature while other products offer it."
"We have had some of our clients not happy with McAfee Endpoint Security because it blocks some of the applications they are trying to use. They should make it easier to unblock applications."
"If there's a possibility for remote assistance or investigation support in the future, it would be beneficial. Currently, we use another remote software for such purposes. If this feature could be included in the next version, that would be an improvement. The feature is called Remote Administration. I'm somewhat satisfied, but there's an issue I recently encountered. When attempting to scan a suspected host machine, Symantec Endpoint Security did not provide any alerts. However, when we installed Malwarebytes and ran a scan, it detected a threat that wasn't identified by Symantec. We raised this concern with the team for resolution, and the investigation is still ongoing."
"Tech support is not as helpful as they were in the past."
"I think it would be nice if Dynamic Application Control would come together with McAfee Endpoint Security."
"An area in need of improvement involves the overview, which usually does not enable one to get the value in reports."
"The tool could provide more advanced protection."
"McAfee Endpoint Protection could improve the word control feature."
"I've not explored all of the features up to now. I still need to see all of the features implemented first to be able to see if anything is missing. However, as of right now, it's working very well for us."
"We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL."
"The only notable concern is the level of support in the particular region of Sri Lanka. Following events in the past two years, the quality of technical support has regrettably declined."
"I'm not sure about the cloud migration part, in terms of whether it is seamless or not."
"It is onsite. It does have its challenges in terms of scalability."
"There is room for improvement to make it better for customers."
"Trend Micro Smart Protection could improve automatic scanning because sometimes it pops up when I am doing my work. It would be helpful to have a feature to have it only automatically scan when the system is on standby mode. I would be able to be more efficient with my work. Additionally, security could improve."
"The solution’s technical support is not very good and could be improved."
Trellix Endpoint Security is ranked 12th in EPP (Endpoint Protection for Business) with 20 reviews while Trend Micro Smart Protection is ranked 31st in EPP (Endpoint Protection for Business) with 14 reviews. Trellix Endpoint Security is rated 8.0, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Trellix Endpoint Security writes "An informative dashboard and immediate reporting and notifications ". On the other hand, the top reviewer of Trend Micro Smart Protection writes "With this solution, we can minimize data leaks that often result from ransomware incidents". Trellix Endpoint Security is most compared with Trellix Endpoint Security (ENS), Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Cisco Secure Endpoint, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon and Trend Micro ServerProtect. See our Trellix Endpoint Security vs. Trend Micro Smart Protection report.
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