We performed a comparison between Meraki MX and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Unified Threat Management (UTM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."A strong, reliable solution for small companies with little or no dedicated IT department."
"The technical support people from Meraki are brilliant."
"We switched to Meraki because it lets you see what's happening in your LAN and WAN in a graphic and web environment."
"I like the automatic firmware updates. We use the Active Directory to authenticate VPN users."
"Real Auto VPN with load balancer without needing a public IP. It is simple and functional."
"They have very good technical support and I have relied heavily on them."
"To me, the analytics feature is one of the most valuable in Meraki MX. I also find that it has good usability as it's cloud-based. Another valuable feature of Meraki MX is that it's simple to use and it's user-friendly."
"The internet traffic shaping has been very valuable."
"The security is excellent."
"The most valuable feature is bandwidth control."
"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."
"Overall, we're very happy with our product."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."
"The most valuable feature of the solution is SWG traffic."
"The solution is stable and reliable."
"Meraki has some hidden features and information that is only privy to their engineers. If that information became available to us, then it would improve our ease of management, and we would be able to make certain adjustments instead of having to go to them."
"As far as what needs to be improved — nothing really comes to mind. It does what we need it to do."
"It is very expensive."
"The IPS, the Intrusion Prevention System, can be improved."
"What I would like to see in the next version is to have more interfaces for WAN links."
"The security is not as strong as it could be"
"When we do API integrations with Meraki, they have always been hard as well as tedious to build. The data that we want out of the API integrations has been only recently available. Six months ago, it was hard to get someone to build something correctly or useful with Meraki APIs. Recently, they have made more data available on the API, but it is just a start. They need to do more."
"The only stability issue is in Content Filtering. Sometimes we need to report these types of issues to Cisco support."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
"The OS capabilities and WSL support could be improved."
"The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price."
"There are a few features that are not compatible with the Azure cloud."
"Cloud App’s database should be improved."
"Zscaler Internet Access can improve by adding traffic filtering based on the DNS."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
"They could provide more time for the onboarding the training of an IT person."
Meraki MX is ranked 2nd in Unified Threat Management (UTM) with 57 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Meraki MX is rated 8.2, while Zscaler Internet Access is rated 8.2. The top reviewer of Meraki MX writes "Cost-effective, simplified, easy to manage, and reliable with advanced security features and granular visibility". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Meraki MX is most compared with Fortinet FortiGate, Palo Alto Networks NG Firewalls, Cisco Secure Firewall, Sophos XG and SonicWall TZ, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE . See our Meraki MX vs. Zscaler Internet Access report.
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