We performed a comparison between Meraki MX and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Unified Threat Management (UTM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Site to Site VPN: The device can establish a VPN connection to multiple sites in a mesh environment in seconds, and without complex VPN knowledge."
"Easy to deploy with a simple configuration."
"In a week, we can make new policy and view what all our users did."
"I am happy with the technical support for the solution. I rate the technical support a ten out of ten."
"It is very fast to implement."
"The solution is easy to set up."
"You can use your web browser to do the configuration which is easier than Cisco CLI transcripts."
"It has very good features; it's easy to use, configure, set up, and deploy."
"Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere."
"The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN."
"Zscaler Internet Access's roaming user feature is most valuable and is much better compared to other secure web gateways."
"The most valuable feature is the ability to drop packets."
"The most valuable feature is bandwidth control."
"For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
"Tech support is good."
"We have been having a problem with the VPN. When the energy goes down and is back again, the VPN link doesn't get established. We have to manually turn off the modems and other pieces of equipment and manually establish the VPN. It has been around one month since we have been having this problem, and we don't have enough support from Meraki to solve the problem."
"The whole Cisco Meraki range requires easier access for cameras. For a security center, it would be helpful to have easier access to cameras through the portal. Its licensing cost could also be better."
"More detail needed for configuration of the VPN."
"It would be nice to get detailed logging information without third-party software."
"We do not have account managers in our region for the solution. Some governments don't use the product since it is attached to the internet."
"Load balancing options and ability to manage a couple of Internet connections."
"The product could incorporate tools like ThousandEyes into the system so we can see things directly."
"Right now, you can postpone the update but eventually, if you don't do the update, it will install the updates automatically for you and that's something that is not working for me."
"What could be improved in Zscaler Internet Access is its price. It could be cheaper."
"The tool should improve the predefined dictionaries."
"The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market."
"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem."
"In terms of user experience, it could be better."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
Meraki MX is ranked 2nd in Unified Threat Management (UTM) with 57 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Meraki MX is rated 8.2, while Zscaler Internet Access is rated 8.2. The top reviewer of Meraki MX writes "Cost-effective, simplified, easy to manage, and reliable with advanced security features and granular visibility". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Meraki MX is most compared with Fortinet FortiGate, Palo Alto Networks NG Firewalls, Cisco Secure Firewall, Sophos XG and SonicWall TZ, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE . See our Meraki MX vs. Zscaler Internet Access report.
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