Craig ButlerCentral Services Engineer at Liberty Technology
Dragos CernatGlobal Information Security Architect at a engineering company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"I like the automatic firmware updates. We use the Active Directory to authenticate VPN users."
"The most valuable feature is that we didn't have any problems with Meraki MX."
"We've had no issues with the scalability or the stability of this solution"
"It has the most advanced security features, for example, layer 3 and layer 7 firewall capabilities and the end team and IPS protection. It also has IPS, and it has very good functioning of cloning services. You don't actually have to touch the device. If you have multiple companies in different countries, you don't really require this device to be touched. You can get it delivered directly to any office of a country, and then you can simply put your configuration over the cloud. It's very simplified and easy to manage. It gives a very good granular visibility about your network. Earlier, a lot of things were lacking in the network. We were unable to identify where the problem was, but after implementing Meraki MX, we are able to dig down and identify where is the problem. We can easily and quickly identify the sources and the root causes of the issues."
"Point-to-point VPNs can dynamically follow IP changes with no need for static IPs."
"Dual WAN connections are greatly simplified and point-to-point VPNs automatically connect regardless of what WAN connection is active."
"It has very good features; it's easy to use, configure, set up, and deploy."
"It is very easy to use and manage. It is also very easy to scale."
"The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
"The solution offers a distributed organization to master and to control all of the endpoints."
"The most valuable feature is bandwidth control."
"Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network."
"The scanning feature is impressive, because they do not introduce a big latency to the traffic."
"The security is excellent."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"Expensive licensing and firewall stops immediately working if the license is not renewed at expiration date."
"Management can be improved in Meraki MX."
"The security is not as strong as it could be"
"From the improvement perspective, we need more monitoring capabilities. We want to have full-based access visibility, such as, what is happening when something is trying to reach and it is denying. We cannot see some parts of it. The integration of active directory with this product is not very fruitful. It has some bugs or lacks in the functionality of active directory integration. We are unable to identify where exactly and whether it has really applied our policy."
"Meraki tech support staff have a lot more visibility into your network than you do, which is frustrating at times. I understand the approach is to keep the dashboard easier to understand. This will frustrate more advanced users at times."
"In the next release, because the security is pretty basic, I think they could include additional security features."
"In general, the SD-WAN feature needs to be improved. The load sharing and load balancing of the traffic should be improved. I have had some problems with these features in the past."
"As far as what needs to be improved — nothing really comes to mind. It does what we need it to do."
"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem."
"In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"It also needs better integration with other applications as well. There are some restrictions."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"There are a few features that are not compatible with the Azure cloud."
"The price varies depending on the hardware platform as well as the type of license and whether you're adding security or not."
"The license cost depends on the box. We acquired a different product line. We are dealing with MX appliance now, that is, MX6, MX54, MX100, MX250, MX450. Every box has got an identity, and it has got its own specification. Every box has got a different license fee. We deployed Meraki MX in UAE when it was not a mature product. We took a risk, but we were successful. We saved a huge amount of money after implementing and removing all the MPLS and leased lines. We got a broadband connection because Meraki MX could work on a broadband connection. We have drastically saved a very good amount of money, which was one of the successful things apart from the successful solution."
"Other content filtering solutions that I have used had more bells and whistles, but given the cost, complexity, and management overhead, I am very pleased with Meraki’s solution."
"The price is slightly increased, but reasonable."
"It is a good global solution in terms of the price and features, but because we sell this solution in dollars, sometimes we don't get to sell this solution in Brazil because the dollar is very expensive. The price of every project is different. It varies depending upon the project, scenario, and client."
"The pricing could always be improved — especially with the shape the economy is in at the moment."
"Meraki is the best option — based on the price and the features available."
"Its licensing cost could be better."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"Our monthly fee is around R3000."
Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering. Delivered in the cloud, Zscaler includes award-winning web security integrated with our robust network security platform that features advanced threat protection, real-time analytics and forensics. You'll get protection across every user, location and device, including laptops, smartphones, tablets and Internet of Things devices.
For more details:
Meraki MX is ranked 1st in Unified Threat Management (UTM) with 17 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 8 reviews. Meraki MX is rated 8.4, while Zscaler Internet Access is rated 7.8. The top reviewer of Meraki MX writes "Makes it easy to stay on top of everything for security". On the other hand, the top reviewer of Zscaler Internet Access writes "Centralized firewall that protects the whole topography". Meraki MX is most compared with Fortinet FortiGate, Cisco ASA Firewall, Cisco Firepower NGFW Firewall, Sophos XG and Check Point NGFW, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Netskope CASB, Prisma SaaS by Palo Alto Networks, Microsoft Cloud App Security and McAfee Web Protection. See our Meraki MX vs. Zscaler Internet Access report.
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We monitor all Unified Threat Management (UTM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.