We performed a comparison between OpenText ZENworks Configuration Management and Puppet Enterprise based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."The most valuable feature is the policy CSPs."
"The stability is good."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"The features I found most valuable in Intune are its user visibility and troubleshooting options."
"The stability of Microsoft Intune is good."
"Intune provides full visibility into all active mobile device users. If their devices are noncompliant with our security policies, I have the flexibility to update them remotely."
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"The most valuable feature is the impact analysis."
"Puppet Enterprise has reduced the time of production changes or environment changes."
"The versatility is great."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
"Puppet Enterprise has good functionalities."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
"Puppet Enterprise is a stable solution."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"Anything that we manage through Puppet always runs perfectly."
"The pricing can be expensive if you are not combining it with other products."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"There could be more wizard-driven policy development or creation. Some of the policies can get quite complex. If they have a wizard that assists the administrators in creating the policy, that will be a great job."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"Microsoft Intune needs to improve the initial login process."
"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
"At the beginning the initial setup was kind of complex."
"We would like Puppet to add more integration for applications."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
"Puppet Enterprise is more complex and difficult to configure."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
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Earn 20 points
OpenText ZENworks Configuration Management is ranked 21st in Configuration Management while Puppet Enterprise doesn't meet the minimum requirements to be ranked in Configuration Management with 12 reviews. OpenText ZENworks Configuration Management is rated 8.0, while Puppet Enterprise is rated 8.2. The top reviewer of OpenText ZENworks Configuration Management writes "It allows us to deploy applications and primitive desktops globally. The upgrade cycle is very long". On the other hand, the top reviewer of Puppet Enterprise writes "A set-it-and-forget-it management solution". OpenText ZENworks Configuration Management is most compared with Microsoft Configuration Manager, Quest KACE Systems Management and BigFix, whereas Puppet Enterprise is most compared with AWS Systems Manager, Red Hat Satellite, Microsoft Configuration Manager, BigFix and Chef.
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