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Compare Microsoft Exchange Online Protection vs. Symantec Messaging Gateway

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Featured Review
Find out what your peers are saying about Cisco, Proofpoint, Fortinet and others in Email Security. Updated: November 2021.
554,873 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment.""There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails.""The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load.""It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well.""It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round.""Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks.""Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job.""The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering."

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"It has a really nice web-based administration console."

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"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person.""The cloud-based interface is very user-friendly.""The feature that I like the best is the fingerprinting concept.""It is a solid and stable product.""The solution is excellent at blocking spam.""I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that.""The setup is pretty simple."

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Cons
"Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way.""They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like.""The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge.""The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.""We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it.""The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration.""The reporting functionality needs to be improved.""I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."

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"I think the implementation could be more streamlined."

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"In a later release, it would be nice if the messaging gateway supported the cluster feature.""They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy.""It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface.""It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports.""This product would benefit from better integration with Symantec Endpoint Protection.""Sometimes the solution picks up false positive for viruses during scans.""What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."

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Pricing and Cost Advice
"At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees.""Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco.""Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service.""The licensing was all transferred.""In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost.""There are additional fees for adding features.""You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features."

More Cisco Secure Email Pricing and Cost Advice »

Information Not Available
"A subscription for technical support costs extra.""It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email.""The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."

More Symantec Messaging Gateway Pricing and Cost Advice »

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Questions from the Community
Top Answer: The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a… more »
Top Answer: We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that… more »
Top Answer: It has a really nice web-based administration console.
Top Answer: It kind of has a heavy footprint — in terms of an implementation footprint. I think the implementation could be more… more »
Top Answer: Microsoft Exchange Online Protection (EOP) is a cloud-based email filtering service that helps protect your organization… more »
Top Answer: Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be… more »
Top Answer: It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms… more »
Top Answer: We use it for content filtering and malware protection.
Comparisons
Also Known As
Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
Microsoft EOP, MS Exchange Online Protection
Symantec.cloud, Symantec Email Security.cloud
Learn More
Overview

Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

Exchange Online Protection (EOP) is the cloud-based filtering service that helps protect your organization against spam and malware. EOP is included in all Microsoft 365 organizations with Exchange Online mailboxes.

Symantec’s on-premises email security solution begins with Messaging Gateway which provides essential inbound and outbound messaging security including, powerful protection against the latest messaging threats including ransomware, spear phishing, and business email compromise, It catches more than
99 percent of spam with a less than 1 in 1 million false positives, and effectively responds to new messaging threats with real-time automatic antispam and antimalware updates. Messaging Gateway combines multilayer protection technologies that effectively detect, block, and quarantine suspicious email

Offer
Learn more about Cisco Secure Email
Learn more about Microsoft Exchange Online Protection
Learn more about Symantec Messaging Gateway
Sample Customers
SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Information Not Available
Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Top Industries
REVIEWERS
Energy/Utilities Company19%
Retailer14%
Financial Services Firm10%
Healthcare Company10%
VISITORS READING REVIEWS
Comms Service Provider28%
Computer Software Company23%
Government6%
Financial Services Firm5%
VISITORS READING REVIEWS
Comms Service Provider25%
Computer Software Company21%
Government8%
Financial Services Firm6%
VISITORS READING REVIEWS
Comms Service Provider26%
Computer Software Company24%
Government9%
Financial Services Firm7%
Company Size
REVIEWERS
Small Business34%
Midsize Enterprise24%
Large Enterprise41%
VISITORS READING REVIEWS
Small Business8%
Midsize Enterprise21%
Large Enterprise70%
No Data Available
REVIEWERS
Small Business43%
Midsize Enterprise29%
Large Enterprise29%
Find out what your peers are saying about Cisco, Proofpoint, Fortinet and others in Email Security. Updated: November 2021.
554,873 professionals have used our research since 2012.

Microsoft Exchange Online Protection is ranked 11th in Email Security with 1 review while Symantec Messaging Gateway is ranked 9th in Email Security with 7 reviews. Microsoft Exchange Online Protection is rated 10.0, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Microsoft Exchange Online Protection writes "Protects our customers from spammers". On the other hand, the top reviewer of Symantec Messaging Gateway writes "Good fingerprinting and keyword rules, but it needs to better support unstructured data discovery". Microsoft Exchange Online Protection is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Sophos Email, Fortinet FortiMail and Forcepoint Email Security, whereas Symantec Messaging Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Proofpoint Email Protection, Forcepoint Email Security and Trend Micro Email Security.

See our list of best Email Security vendors.

We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.