Most Helpful Review
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We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice
While LogMeIn Rescue is a great product and a leader in the industry, it's way pricey. Price is the most negative thing about LogMeIn Rescue.
Right now, I'm using ScreenConnect, which is about $45 per technician. Unless I buy LogMeIn with a large license and commit for the long-term and prepay, I will have to pay almost $120 per user a month. It's almost three times the price over the normal price for ScreenConnect, which is very similar in regards to all of the features that LogMeIn Rescue can do.
It will probably cost about $500 USD to get the resources set up in the cloud.
The solution has a perpetual license and it is purchased upfront.
The pricing is moderate.
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Questions from the Community
Top Answer: Customer satisfaction went up by 40 percent and productivity for my staff went up by 30 percent.
Top Answer: While LogMeIn Rescue is a great product and a leader in the industry, it's way pricey. Price is the most negative thing about LogMeIn Rescue. Right now, I'm using ScreenConnect, which is about $45 per… more »
Top Answer: The most valuable feature is the remote application access.
Question: What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
Top Answer: It will probably cost about $500 USD to get the resources set up in the cloud.
Top Answer: There are problems with using Microsoft Teams within a virtual desktop on a mobile device. Specifically, if you are using Teams and conferencing, then there is no microphone capability. To be clear… more »
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Also Known As
|Remote Desktop Services|
LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.
|Remote Desktop Services is a server role in Windows Server that provides technologies that enable users to access session-based desktops, virtual machine-based desktops, or applications in the data center from both within a corporate network and from the Internet. Remote Desktop Services enables a rich-fidelity desktop or application experience, and helps to securely connect remote users from managed or unmanaged devices.|
TechSee revolutionizes the customer experience domain with the first visual engagement solution powered by Computer Vision AI and Augmented Reality. It enables enterprises around the world to deliver better customer assistance, enhance service quality and reduce costs.
Learn more about LogMeIn Rescue
Learn more about Microsoft Remote Desktop Services
Learn more about TechSee
|Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.||Bank Alfalah Ltd.||Accenture, Innogy, Tigo, Netcracker, Cartesian, Vodafone, Teleperformance, Liberty Global|
Computer Software Company31%
Comms Service Provider11%
K 12 Educational Company Or School7%
Computer Software Company32%
Comms Service Provider13%
K 12 Educational Company Or School9%
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