Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring.
The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow.
The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system.
We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention.
What I like most about Centreon is that it is very flexible and customizable, based on the user and/or business needs. Centreon is very flexible when it comes to monitoring parameters. We can use scripts found on the internet or scripts created by our infra/apps team. Also, the data visualization features are very simple and straightforward, yet very informative.
What we like about it is that, whereas with Nagios, by design, if you have five or six data centers, you have to open five or six web pages to see what's going on, In Centreon, this is all included in one page, a single site, one dashboard. You don't have to jump from one specific dashboard to the other.
I really like the filtering capabilities of it. You can easily tell what's critical next to what's okay, the state of the services. It's very easy to get the whole picture quickly.
E-mail alert notifications are valuable.
Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing.
Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS.
The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs.
Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product.
One of the valuable features is rapid dashboards.
Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content.
The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout.
Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on.
I would like to see a better UI, one which is more responsive.
The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution.
Centreon needs to improve the granularity of the data as well as the graphical data. It would also be better to if there was improvement to the filtering/grouping system as well as the creation of views.
There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking.
This solution lacks service monitoring in the cloud.
It is necessary to improve service monitoring of database services in the free version.
Some additional API interfacing would be great to enable getting the data out of AIOps programmatically.
They should improve their support process and add chat.
ScienceLogic should provide detailed documents to customer as the current documents are not sufficient.
They should add CLI command modes and scripts for high performance.
One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks.
They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers.
Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus.
I would like to see out-of-the-box standard dashboards for common services.
Pricing and Cost Advice
Open-source solutions like this can be very cost effective for an organization looking for a product that they can quickly implement, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements.
The solution is very effective, despite the low price.
I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts.
The pricing is acceptable.
They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this.
For more complex tasks, we use prepaid support days and ask Centreon to come onsite.
Centreon is an open source product. Thus, there is no need for licensing.
It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them.
It's a very cost-effective and competitive product.
It comes with the OS built in, so no need to purchase an OS license or DB license.
Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor.
Decide what you want to monitor and only monitor those items. Absorb other elements as you grow.
Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device.
Compared 37% of the time.
Compared 24% of the time.
Compared 11% of the time.
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Compared 5% of the time.
Compared 9% of the time.
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Compared 7% of the time.
|The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.||Moogsoft AIOps sits on top of your entire production stack (including ITOM and APM) and extends across your automation, service management, log indexing and notification tools. Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters or models. This enables your team to analyze all of your monitoring ecosystem events with no noise and no blind spots.|
ScienceLogic is the global leader in hybrid IT monitoring for the network of everything. Over 25,000 global service providers, enterprises, and government organizations rely on ScienceLogic to significantly enhance IT efficiency, optimize operations, and ensure business continuity. ScienceLogic is the first monitoring solution to provide a comprehensive view of all IT components through a single pane of glass, whether they reside in a public cloud environment or on-premises. With over 1,500 dynamic management apps and custom dashboarding capabilities, we deliver the scale, resiliency, and automation needed to simplify the constantly evolving task of managing IT resources, services, and applications.
Learn more about Centreon
Learn more about Moogsoft
Learn more about ScienceLogic
|Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.||RetailNext||Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell|
Comms Service Provider18%
Financial Services Firm17%
No Data Available
Comms Service Provider26%
Financial Services Firm17%
Marketing Services Firm9%