Compare Motadata IT Service Management vs. Zendesk Guide

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Ranking
Views
41
Comparisons
27
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Views
3,874
Comparisons
3,381
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in IT Service Management (ITSM). Updated: October 2020.
441,672 professionals have used our research since 2012.
Popular Comparisons
Compared 39% of the time.
Compared 16% of the time.
Compared 4% of the time.
Also Known As
Motadata ITSM
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Motadata
Zendesk
Overview

Our ITIL Compliant ITSM Tool organizes information, automates support workflow, eliminates manual/back-end complexities and encourages self-service for maximum productivity and superior user experience. The platform offers a modern interface, built-in templates and guides, instant universal search and meaningful insights that help your IT teams to work effectively and streamline IT service delivery.

The IT Service Management platform drastically reduces the number of incoming tickets, helps in creating a centralized knowledge base, eases the complexity of managing multiple assets, enables technicians to deploy patches remotely, complies to audit requirements and improves the performance of IT Service Desk.

In a nutshell, our ITSM tool offers a robust life-cycle that connects symptoms to their root cause and a comprehensive asset inventory that tracks and manages a wide range of assets. All of these powered by automation.

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. More than 94,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.

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Learn more about Motadata IT Service Management
Learn more about Zendesk Guide
Sample Customers
Satcom InfotechShopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania
Top Industries
No Data Available
REVIEWERS
Computer Software Company27%
Financial Services Firm14%
Construction Company9%
Non Profit9%
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider11%
Media Company8%
Construction Company6%
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in IT Service Management (ITSM). Updated: October 2020.
441,672 professionals have used our research since 2012.
Motadata IT Service Management is ranked 31st in IT Service Management (ITSM) while Zendesk Guide is ranked 20th in IT Service Management (ITSM). Motadata IT Service Management is rated 0.0, while Zendesk Guide is rated 0.0. On the other hand, Motadata IT Service Management is most compared with Everest Service Manager, whereas Zendesk Guide is most compared with ServiceNow, JIRA Service Desk, Atlassian Confluence, TOPdesk and ManageEngine ServiceDesk Plus.

See our list of best IT Service Management (ITSM) vendors.

We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.