Most Helpful Review
Use MSP360 Backup? Share your opinion.
Find out what your peers are saying about MSP360 Backup vs. Veeam Backup for Office 365 and other solutions. Updated: September 2020.
441,726 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"If you have a fair amount of experience with NetApp, you can work on it very easily."
"The most valuable feature is the ease of file storage."
"If anything happens, their technical support will come onsite and fix it."
"ONTAP has been very stable for us, specifically in the cloud environment. It allows us to have high availability as well as standalone systems if that's what we want within our specific workloads. Also, on-premise has been a very stable environment. We have very few outages and when we do, we work with support to get systems back online in a timely manner."
"The ability for our users to restore data from the Snapshots is very valuable."
"Its functionality and technical support are adequate to help prevent failure due to errors."
"SnapMirror helps mirror metadata and data volumes between endpoints in a data fabric."
"The FlexClones make all the management easier for us."
"The solution is simple to use and easy to configure."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"Veaam technical support, from my perspective, is one of the best technical support I've ever engaged with."
"I believe the solution is very scalable. We can continuously add mailboxes and sites."
"The solution is easy to use. It's very simple and clients find it very easy to find all objects and things they need with the Veeam Explorer."
"This is an easy-to-install easy-to-use solution for backing up Office 365 email."
"I have used the technical support a few times and they've been reasonably helpful."
"Veeam makes modular solutions, so you can install Veeam Backup for Office 365 and Veeam Backup and Replication in one single server. You can do an all in one installation, and roll it out."
"It is easy to use and easy to recover files."
"Backup and replication are the most valuable features."
"When it comes to support provided by NetApp, they have room for improvement. Every time we go through their support, we end up answering the same routine questions."
"The data tiering needs improvement. E.g., moving hard data to faster disks."
"I would like to have more management tools. They are difficult to work with, so I would like them to be a bit more user-friendly."
"The key feature, that we'd like to see in that is the ability to sync between regions within the AWS and Azure regions. We could use the cloud sync service, but we'd really like that native functionality within the cloud volume service."
"I would like to see them improve the perspective of start and search in the panels. This would allow for better visualization of the contents that are captured in the tool."
"The navigation on some of the configuration parameters is a bit cumbersome, making the learning curve on functions somewhat steep."
"The only issue we had lately was that outside our VPC we could not reach the virtual IP, the floating IP. I heard that they have fixed that..."
"Scale-up and scale-out could be improved. It would be interesting to have multiple HA pairs on one cluster, for example, or to increase the single instances more, from a performance perspective. It would be good to get more performance out of a single HA pair."
"The graphics are looking a bit old and should be updated."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"They should improve the backup and restoration time."
"You can't really edit. For example, if you have created a backup for a user, you can't drill down on a granular level during the backup. You have to back up the mailbox completely. That's it. It would be helpful if you could at least go inside the mailboxes to choose what you want."
"The solution announced many features two years ago, and they still have not happened, so I would hope that the next release has these ready to go."
"While there really is nothing wrong with the product some small improvements in the interface could make it even easier to use."
"It would be a great improvement to be able to recover cover a VM straight to on-prem."
"The capacity storage is a challenge everywhere in the backup industry. The general feedback people are coming back to about this is that there is no deduplication based on it."
"Technical support could be improved."
"In the next release, it should have direct export to tape drive abilities and NDMP support."
Pricing and Cost Advice
"Purchasing through the AWS Marketplace was good, but it was a test system, not a real purchase."
"We purchased the product directly from NetApp."
"The deal with the seller was acceptable; the pricing is reasonable."
"The AWS consumer-based pricing model makes it easy for developers to use their credit cards to spin up virtual servers immediately."
"Compared to other storage vendors, NetApp, is not always able to compete with their pricing. Yet, we acknowledge the ease of use ONTAP brings with the AWS integration."
"They allow a special price if you are working closely with them. Since we have a lot of NetApp systems, we got some kind of discount. That's something they do for other customers, not just for us. The price was fair. In addition to the licensing fees, you're paying Amazon for your usage..."
"The standard pricing is online. Pricing depends. If you're using the PayGo model, then it's just the normal costs on the Microsoft page. If you're using Bring Your Own License, which is what we're doing, then you get with your sales contact at NetApp and start figuring out what price is the best, in the end, for your company."
"In addition to the standard licensing fees, there are fees for Azure, the VMs themselves and for data transfer."
Information Not Available
"I think it's a fair price. It's around $36 per user, so I think it's a fair price for our customers."
"The pricing is middle-of-the-road compared with competing products."
"I'm not sure about the price, but I think it could be lower."
"The cost is a bit on the high side."
"It is not the cheapest solution in the market."
"The pricing model makes this solution more expensive than it needs to be."
"This is not a stand-alone product and requires a standard Veeam license for your organization in addition to the cost of the solution."
"We looked at a few cloud options. When we did the comparison, we found it to be a cost-effective solution, and it included everything."
Questions from the Community
Top Answer: The solution’s unified file and block-storage access across our infrastructure is invaluable. Without it, we can't do… more »
Top Answer: Our licensing costs are folded into the hardware purchases and I have never differentiated between the two.
Top Answer: I suspect ONTAP will just end up being a portion that runs on StorageGRID. Ultimately, everything will be object-based… more »
Top Answer: The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup… more »
Top Answer: As for what can be improved, some reports could be simplified so that you know how much backup you have done and what… more »
Top Answer: Our primary use case is that we have our confidential data which remains locally on the tape. But the public information… more »
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Earn 20 points
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Also Known As
|ONTAP Cloud, CVO, NetApp CVO||Cloudberry Backup||Veeam Backup for Microsoft Office 365|
The leading enterprise-grade storage management solution, delivers secure, proven storage management services and supports up to a capacity of 368TB. Software service supports various use cases, such as: File shares and block-level storage serving NAS (NFS, SMB / CIFS) and SAN (iSCSI) Disaster Recovery, Backup, and Archive DevOps Databases (SQL, Oracle, NoSQL) Cloud Volumes ONTAP is offered in a standard single-node configuration or in a High Availability (HA) configuration.
MSP360™ Managed Backup Service (MBS) is a data backup solution for managed service providers and IT departments who require centralized job management, monitoring, reporting, and licensing control. It allows you to leverage AWS, Microsoft Azure, Google Cloud, B2, Wasabi cloud storage to drive more revenue, more margins and make your customers happy.
MSP360™ offers all of the features you would expect in backup software, including, image-level backup, file-based backup and even support for Microsoft SQL Server and Microsoft Exchange.
Veeam Backup for Microsoft Office 365 allows you to mitigate the risk of losing access to email data and helps to ensure data Availability to Office 365 users. This helps organizations comply with the policies, requirements and regulations due to long‑term archival, fully functional search and granular restore capabilities. Since it is integrated with Veeam Backup & Replication, the solution can be used to back up hybrid cloud environments and migrate mailbox data between Exchange Online and on‑premises Exchange organizations.
Take Control with Unified Cloud Storage
Sign up for a 30-day trial to see how Cloud Volumes ONTAP can help you optimize cloud storage costs and performance, while enhancing data enterprise-grade protection, security, and compliance - wherever your data lives.
Learn more about MSP360 Backup
Learn more about Veeam Backup for Office 365
|Rohit, AdvacnedMD, D2L, Trinity Mirror, Eidos Media, WireStorm, Cordant Group, JFK Medical Center, ALD Automotive, Healthix, City of Baton Rouge, ON Semiconductor||StratX||Columbia Power & Water Systems|
Computer Software Company7%
Computer Software Company35%
Comms Service Provider14%
Computer Software Company43%
Comms Service Provider11%
Real Estate/Law Firm6%
Computer Software Company36%
Comms Service Provider13%
K 12 Educational Company Or School5%
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