We performed a comparison between NETSCOUT nGeniusONE and OptiView XG [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"This solution provides us with increased visibility while conducting IT deployments. E.g., if we have devices which have overloaded or links which have saturated, then this tool tells us exactly what is going on with that link or device. Very few tools do it at this level for things like DDoS."
"The ability to be able to do detailed traffic analysis such as top-talkers, application-specific monitoring, and understanding them through patterns, is helpful. We're also able to gain an understanding of voice calls, voice traffic, whether we have packet loss in a certain part of the network or jitter or high latency that might be impacting the network. All of those are nice functionalities."
"It gives me the MOS, latency, and jitter."
"If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue."
"The solution transforms packet wire data into real-time data that is actionable. It helps us with faster detection of issues and allows us to create alerts."
"The biggest benefit is the ability to do low-level packet inspection. When I say packet inspection, I don't mean looking at payload, but just looking at your communication handshakes and the like. It reduces troubleshooting time because you can get a much better view into the communications path between servers, database servers, web servers, and understand what's going on."
"The solution helps to troubleshoot and put our hands on the weak points of customer networks."
"Deep packet inspection is probably the strongest feature."
"Gives us the ability to see our network."
"It is a very valuable tool. It goes out and does a discovery, which is a great process of it. You could have something like a rogue DHCP server, and it will identify it, and then you can see to which switch port it is connected. It is quite an impressive tool. I really liked it because you didn't have to install an agent on anything. It would just go out and do its discovery. For me, that's great."
"The Wi-Fi side needs improvement."
"The product is a little complicated."
"We would like better end-to-end data flows. This is something that my users always complain about, as they don't know what the data flows are on the network. We would like to know every point along the line."
"Initially, we were having a lot of issues with bugs when using version 6.1.1. There were a lot of problems with the dashboard causing confusion. We worked with our SE and the NETSCOUT engineering team to fix the visibility with the data. There should be a patch release to fix this issue. However, this seems to be working fine for us right now after the 6.2.2 upgrade."
"I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it."
"We see it overload once in a while. It doesn't have built-in protection. Therefore, once it gets too much data, it tends to crash. Then, we have to recover it."
"The dependency mapping is good, but I am hopeful that they will build some type of partnership and relationship with ServiceNow. I want to see NETSCOUT partner with ServiceNow so they can leverage Service Now Discovery and Service Mapping to automate the build of the service dependency mappings inside of nGeniusONE."
"The stability is only fair. It goes down a lot."
"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."
"Its price can be improved. Their support can also be improved a little bit. In terms of features, it did everything I wanted it to do. With more features, I would have to start installing network agents or something else, and I don't want to have to install anything. This was the value for me about this device."
"I would like a built-in tap feature which doesn't interfere with the network, and it allows you to see what is happening there."
Earn 20 points
NETSCOUT nGeniusONE is ranked 27th in Network Monitoring Software with 47 reviews while OptiView XG [EOL] doesn't meet the minimum requirements to be ranked in Network Monitoring Software. NETSCOUT nGeniusONE is rated 8.2, while OptiView XG [EOL] is rated 8.6. The top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". On the other hand, the top reviewer of OptiView XG [EOL] writes "A valuable, impressive, and portable product that saves time and has great scalability and stability". NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM, whereas OptiView XG [EOL] is most compared with .
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