NETSCOUT nGeniusONE Pros and Cons

NETSCOUT nGeniusONE Pros

Jakobus Burger
Engineer at Sintrex
The quick drill-down views are similar to Wireshark views. Those are quite nice, with the views on how you interpret some of the data. The granularity of how far you can drill down into milliseconds or microseconds is a very nice feature. It actually stores quite a lot of data in its database.
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BU
Bhuvanesh Uthukuli Subramanian
Architect - Network & Security Tools at a computer software company with 10,001+ employees
It's a consolidated, single tool that talks to multiple platforms. It's not vendor-proprietary; it's independent. It provides interoperability with different products, whether they are routing products, switching products, wireless, wired, load balancing, or proxy. It works with anything you can name.
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JL
reviewer1394490
Manager Network Operations Communication Signals at a transportation company with 10,001+ employees
We've saved a lot of time in triaging. We have found root cause identities on packet captures and have been able to feed that information back to a specific vendor, because a lot of our technology is emerging. So, we're able to give that feedback to our vendors and have them solve the problems that they need to fix, and they have the evidence to do so.
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Learn what your peers think about NETSCOUT nGeniusONE. Get advice and tips from experienced pros sharing their opinions. Updated: April 2021.
475,705 professionals have used our research since 2012.
DG
Daniel Gattey
Network Analyst
If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on.
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LL
reviewer1070697
Network Engineer at a comms service provider with 10,001+ employees
The solution transforms packet wire data into real-time data that is actionable. It helps us with faster detection of issues and allows us to create alerts.
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Prasanna Damodaran
Network Solution Architect at Agilent Technologies, Inc.
If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue.
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Elias Lolei
Network Specialest at a comms service provider with 10,001+ employees
The VoLTE model, call search and Media Monitor were essential when we launched VoLTE. We're relying heavily on them to troubleshoot our VoLTE calls.
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Patricia Bertrand
General IT Manager at a comms service provider with 10,001+ employees
The valuable features include packet analysis, packet capture, and [that] it's easy to use.
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RR
Ron Robinson
Network Engineer at a financial services firm with 1,001-5,000 employees
The best feature is when we have it connected permanently via TAPs. That enables us to constantly collect data and then we can go back in time... To be able to rewind, back in time, and see the problem as it happened, is very helpful.
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Dawid Van Der Merwe
Senior Solutions Specialist at Sintrex Integration Services
The ability of the dashboards is useful for discover, mapping and understanding of application behaviour.
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NETSCOUT nGeniusONE Cons

Jakobus Burger
Engineer at Sintrex
They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z...
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BU
Bhuvanesh Uthukuli Subramanian
Architect - Network & Security Tools at a computer software company with 10,001+ employees
I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it.
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JL
reviewer1394490
Manager Network Operations Communication Signals at a transportation company with 10,001+ employees
In previous versions, we used to have an icon on the dashboard when the situation analysis would present an alert. It would be nice if that would be made available on the dashboard again. Something that could be customizable to only illuminate on certain applications.
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Learn what your peers think about NETSCOUT nGeniusONE. Get advice and tips from experienced pros sharing their opinions. Updated: April 2021.
475,705 professionals have used our research since 2012.
DG
Daniel Gattey
Network Analyst
One of the products we use is SolarWinds, and it provides a very cool mapping of an agent from end-to-end. If NETSCOUT could somehow implement that into their design... make it quicker and easier to get those net paths, it would be huge.
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LL
reviewer1070697
Network Engineer at a comms service provider with 10,001+ employees
There was a point in GTP where we were creating services on nodes and after that we wanted to have services on APN. We can't have both... There are some limitations with these types of things. When we would like to use a feature, we have to remove another one.
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Prasanna Damodaran
Network Solution Architect at Agilent Technologies, Inc.
Initially, we were having a lot of issues with bugs when using version 6.1.1. There were a lot of problems with the dashboard causing confusion. We worked with our SE and the NETSCOUT engineering team to fix the visibility with the data. There should be a patch release to fix this issue. However, this seems to be working fine for us right now after the 6.2.2 upgrade.
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Elias Lolei
Network Specialest at a comms service provider with 10,001+ employees
NG1 has been stable for a while in our environment - at least we have what we needed. But with nBA, there's a lot of room for improvement.
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Patricia Bertrand
General IT Manager at a comms service provider with 10,001+ employees
The single pane of glass view is a challenge. I like the graphics, they're easy to understand, but when more digging is required, it's more complicated to get what I'm expecting.
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RR
Ron Robinson
Network Engineer at a financial services firm with 1,001-5,000 employees
On a network the size of ours, the loading times seem a little extensive, 20 or 30 seconds to load up some graphs.
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Dawid Van Der Merwe
Senior Solutions Specialist at Sintrex Integration Services
The initial deployment is tedious and requires a lot of build, deployment and configuration time. Experience is key to a successful deployment.
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Learn what your peers think about NETSCOUT nGeniusONE. Get advice and tips from experienced pros sharing their opinions. Updated: April 2021.
475,705 professionals have used our research since 2012.