We performed a comparison between NETSCOUT nGeniusPULSE and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."
"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."
"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."
"This is a very reliable and complete solution for troubleshooting and monitoring environments."
"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."
"The most valuable feature is the monitoring of resources."
"The solution effectively monitors network devices and servers."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"The product is reasonably priced."
"The user interface is good enough."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"WhatsUp Gold is very easy to deploy."
"The documentation is very good."
"The Wi-Fi side needs improvement."
"The price of the solution could be reduced."
"They require a lot of manual effort as traffic flows, networks, and formal times change."
"The GUI interface and dashboards could be more attractive to the customer."
"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."
"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."
"We can never achieve or get a good picture of the network topology."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"You have to invest a few days to become an expert in this solution."
"Regional product team support is not very good."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"The point system is not clear and clarity around this would improve our understanding of the system."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
NETSCOUT nGeniusPULSE is ranked 62nd in Network Monitoring Software with 5 reviews while WhatsUp Gold is ranked 40th in Network Monitoring Software with 22 reviews. NETSCOUT nGeniusPULSE is rated 8.0, while WhatsUp Gold is rated 7.8. The top reviewer of NETSCOUT nGeniusPULSE writes "Good visibility, simple installation, and helpful technical support". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". NETSCOUT nGeniusPULSE is most compared with ThousandEyes, NETSCOUT nGeniusONE, Flowmon , DX Spectrum and ScienceLogic, whereas WhatsUp Gold is most compared with SolarWinds NPM, Zabbix, Grafana, PRTG Network Monitor and Nagios XI. See our NETSCOUT nGeniusPULSE vs. WhatsUp Gold report.
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