Please share with the community what you think needs improvement with Symantec Siteminder.
What are its weaknesses? What would you like to see changed in a future version?
Since we're in the early stages of examining the solution, it's hard to predict what might be lacking. We're currently unable to find information about if the solution can do a full implementation with SQL. Some better and more accessible documentation for new users or those curious about the product would be helpful. We want to implement a simple application. Currently, from what we're finding, we're not sure if it would work the way we need it to.
To add more value to this solution it needs to be more user-friendly. This is what is really needed in the next release of this product.
* The GUIs are not very clear, especially when integrating with other products from CA. * Like CA IDM, there can be challenges. One needs to know that they have great hands-on on their app servers to understand the logic and deploy it accordingly. * There were challenges with version compatibility, and this is something that I did not like. This all happened during the second phase while trying out various integrations.
I think the future release is, if you ask me, I think they have done a lot in the new release, especially the front end. The front end was not as good. CA did a good job in doing it, especially when I look at the new identity suite. They have done a good job in changing the overall look and feel. This is actually what the customer was looking for. The look and feel was not good in the earlier product. It's a journey, so we just completed one of the requirements for the customer. CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together. If an enterprise customer has all of these three or four modules for security, he will get consolidated reporting. A problem we had with the customer was, at the moment, we were asked, “Are you able to integrate these products together?” Were we able to get the requirement done for the customer, as a business requirement? The reporting side we were unable to do it out-of-the-box. If CA consolidates the reporting for all three together, it may be easier. I'm not sure, but it may be easier.