We performed a comparison between One Identity Safeguard and TSFactory RecordTS based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."There are a lot of features, so it's going to sound funny, but one of the most simplistic features, the Favorites feature, is the one we like the best. You do a full run-through of configuration to check out a server and then you can save that whole configuration as a favorite. So the next time you go in, you click on the favorite that you configured and it automatically takes you to the end so you can check the server out that much faster. It saves a lot of time..."
"It offers high availability and enables end users to deploy the solution with 99.999 percent uptime, which is crucial in an enterprise environment with a large number of endpoints."
"I like Safeguard's snapshot feature that enables us to review the last time an application was opened and by whom. If there are any issues, we can look behind the scenes to see what has been done. We can suspend a user's access or close off a server."
"The transparent mode for privileged sessions is one of the best things for customers, because they don't see the system in-between."
"I like the discovery functionality and the change password feature through the check-in. I also like the bulk import with the help of templates that come with it out of the box. With the help of these few features, my tasks are made easier."
"We don't need to use VPN for remote access."
"The solution transparently integrates into the infrastructure and users do not notice it. I would give this feature the highest rating."
"The identity discovery is good, and the performance is pretty good value."
"We have used the Remote Desktop Protocol (RDP) and Citrix session recording features, and have found them to be extremely valuable."
"The high availability function of the box requires a long time to switch over from one appliance to another."
"It needs more marketing."
"The main point regarding the user experience is that Safeguard has two separate management consoles."
"Some of our users find the functionality a bit complex, and it could be made more user-friendly."
"Support for One Identity Safeguard could be improved because sometimes the support team doesn't have an answer or solution for some bugs. A feature I found in a competitor would make One Identity Safeguard better, and that is the ability to load balance the traffic in the target."
"I would like to see an adjustment with more enterprise architecture. You can buy multiple appliances but you can not fully separate different functions, so scaling might be a bit more complicated."
"The GUI has room for improvement because it is confusing and cumbersome."
"Our experience with technical support has been disappointing. We require more prompt and faster response times. We require answers to our questions right away but we haven't received that level of support."
"A built in utility that alerts when connections are made, either via RDP or ICA."
Earn 20 points
One Identity Safeguard is ranked 5th in Privileged Access Management (PAM) with 38 reviews while TSFactory RecordTS is ranked 6th in User Activity Monitoring. One Identity Safeguard is rated 8.2, while TSFactory RecordTS is rated 9.0. The top reviewer of One Identity Safeguard writes "Provides us with centralized storage of secrets and credentials, and visibility into the use of privileged access". On the other hand, the top reviewer of TSFactory RecordTS writes "Utilize support for installation. They are quick to respond, and quick at getting to the bottom of issues". One Identity Safeguard is most compared with CyberArk Privileged Access Manager, WALLIX Bastion, Delinea Secret Server, BeyondTrust Privileged Remote Access and Fudo PAM, whereas TSFactory RecordTS is most compared with Ekran System.
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