Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The most unique and valuable features are the upstream and downstream throughput capacities; the Safeguard platform provides agile integration. In actuality, all the features are valuable. They're good, user-friendly.
The transparent mode for privileged sessions is a very good solution.
It is easy to manage. There is a very logical, clear user interface. Also, the integration of scripts is thoughtfully implemented. Overall, it's a nice product to manage.
The technical support is tremendous.
The transparent mode for privileged sessions is one of the best thing for customers, because they don't see the system in-between.
The system is easy to manage, as it is not a system that you will change everything all of a sudden. It evolves most of the time with customer requests.
The extensible framework for authentication is one of the most valuable features. We use an MFA plug-in and a lot of different factors, depending on what the business use-cases are. And of course, the auditing functionality is also valuable.
The initial setup is very easy.
We have used the Remote Desktop Protocol (RDP) and Citrix session recording features, and have found them to be extremely valuable.
Our experience with technical support has been disappointing. We require more prompt and faster response times. We require answers to our questions right away but we haven't received that level of support.
On a scale of one to ten, the stability is an eight.
The high availability function of the box requires a long time to switch over from one appliance to another.
The automated change of the passwords, which is now integrated, could be improved to be more flexible regarding different systems.
For some users, the physical appliance has been a bit buggy.
We would like to be able to generate certificate signing requests (CSRs) from the interface for certificates.
Even though we have two nodes, there's no way to do an upgrade without taking everything completely offline. It would be nice if they could improve that.
It needs more marketing.
A built in utility that alerts when connections are made, either via RDP or ICA.
Pricing and Cost Advice
Setup cost, pricing and licensing are all very expensive.
We went with subscription licensing. It paid off big time for us as we installed the V.3, and just received V.4 without paying for the upgrade.
out of 22 in Privileged Access Management
Average Words per Review
out of 11 in User Activity Monitoring
Average Words per Review
Compared 54% of the time.
Compared 19% of the time.
Compared 7% of the time.
Compared 51% of the time.
Compared 31% of the time.
Compared 18% of the time.
One Identity Safeguard securely stores, manages, records and analyzes privileged accounts and access. It is an integrated solution that combines a secure hardened password safe and a session management and monitoring solution with threat detection and analytics.
Security and Compliancy Assistance
Recording sessions allows you to monitor access to files or programs that contain sensitive or confidential information; for example financial data, customer information, or personnel records. This information can be used to confirm you are meeting compliancy and security requirements.
Built for the Cloud and Virtualized Environments
From the ground up, RecordTS was designed to work in hosted environments, making it a tightly integrated solution to monitor remote access to your cloud infrastructure. RecordTS works well with VMware, Hyper-V, XenServer and other virtual hosting environments built on Windows Server and Workstation virtual machines.
High Reliability Architecture
In the event your network or database become unstable, your session data will be buffered and stored locally until stability can be restored. There are internal mechanisms (drain mode) to accommodate controlled, graceful system reboots as well as support for session reliability and quick start so users are not left waiting to reconnect to their active sessions.
Enterprise Design for Scalability
Whether you are recording one machine or ten thousand, RecordTS can handle the job. With its robust distributed, centrally managed architecture, deploying session recording to a large infrastructure is as simple as 1-2-3.
Learn more about One Identity Safeguard
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