Opsview vs Spiceworks comparison

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ITRS Logo
848 views|587 comparisons
100% willing to recommend
Spiceworks Logo
1,386 views|734 comparisons
86% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Opsview and Spiceworks based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Opsview vs. Spiceworks Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We use this solution for internal monitoring our own cloud platform because we are a public cloud provider. We also use it for monitoring purposes on behalf of our clients.""The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup.""I am satisfied with the overall product since it works well…It is a stable solution.""What was very compelling about OpsView was that we could dial out the noise and have meaningful and actionable alerts.""It's a good solution. It covers all aspects of monitoring purposes."

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"The solution is very stable. It's reliable and efficient.""It's easy to understand.""Spiceworks' dashboard allows you to drill down to the notes, where I can take an inventory of the network and see the devices I need to monitor.""Helpdesk and inventory are both equally valuable, and they form the true core of the product.""The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space.""If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place.""Tickets by e-mail, with actions by hastag.""It was easy to integrate Spiceworks with our existing setup."

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Cons
"Pricing and a few certain aspects in the solution needs to be improved.""Some of the graphics on Opsview could be improved.""In a future release, we would like to have Observ for AI. Any AI and intelligence it can add to the monitoring is obviously beneficial. We would also like to have automated callouts.""Customized reporting can be improved.""Maybe the graphical representation can be improved. It can be enhanced for better visualization. It could be a little better. And the graph center can be improved."

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"The SNMP sniffer requires a lot of work to get right.""I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance.""They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application.""I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves.""The network mapping could be improved. Putting together an actual bonafide network map would be really nice.""It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems.""Having an integrated asset management tool, where I can plug in things that are offline, would be good.""Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."

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Pricing and Cost Advice
  • "The solution is not cheap. I think that the pricing is a little bit on the high side."
  • "I would rate pricing a seven out of ten, where ten is the highest price."
  • "The solution is priced similarly to other tools offering similar features."
  • More Opsview Pricing and Cost Advice →

  • "The product is free! Get it now."
  • "It's free."
  • "It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."
  • "Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."
  • "The tool is cheap."
  • More Spiceworks Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want using these, but they require quite some expertise before you can use them. Then there are the ones that are not open source, the enterprise softwares and cost you some money, but on the other hand, they are extremely easy to set-up and learn. You can have them up and running in a matter of minutes. And then there are those which are completely cloud based. They can be free of cost or charge some money depending on the software. The good thing about these is that you don’t have to install any extra software, and it can be managed completely online but then again these have limited features and you cannot exploit them to the full extent as you can do with the open-source and to some extent the enterprise software, so I won’t suggest you to use these, because these are generally not the complete solutions and require other support software to achieve the same. Below I have listed the outstanding pros and cons of the various Network analyzers that you can look into Nagios Pros: Nagios offers an extensive set of collector plug-ins that allows users to gather performance and availability data from a broad range of operating systems, including  Windows and Netware Nagios… Read more →
    Questions from the Community
    Top Answer:The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup.
    Top Answer:Some of the graphics on Opsview could be improved.
    Top Answer:Opsview is used to monitor system availability, whether its service is running on disk usage, CPU usage, etc.
    Top Answer:The solution is easy to use and easy to manage.
    Top Answer:The GUI must be improved. The GUI looks old-fashioned. The vendor must do some web development for it.
    Ranking
    Views
    848
    Comparisons
    587
    Reviews
    5
    Average Words per Review
    823
    Rating
    8.2
    Views
    1,386
    Comparisons
    734
    Reviews
    5
    Average Words per Review
    666
    Rating
    7.2
    Comparisons
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    Zabbix logo
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    Nagios XI logo
    Compared 17% of the time.
    SCOM logo
    Compared 9% of the time.
    Zabbix logo
    Compared 24% of the time.
    Lansweeper logo
    Compared 21% of the time.
    ServiceNow logo
    Compared 18% of the time.
    Freshdesk logo
    Compared 8% of the time.
    Also Known As
    Opsview Monitor, Opsview Enterprise
    Learn More
    Overview

    Opsview is a modern and scalable SaaS or on-premise monitoring solution that gives your organization full visibility into on-premises and cloud IT infrastructure. It delivers simplified management and a single pane of glass view of your entire IT operations. The solution provides unified insight into dynamic IT operations on premises, in the cloud, or hybrid. Additionally, it can be used either in agent-based or agentless configurations.

    You can use Opsview to monitor:

     Operating systems

     Networks

     Cloud

     VMs

     Containers

     Databases

     Applications

    Opsview Features

    Opsview comes with an array of features, including:

     AutoMonitor express scan: This feature makes it easy for you to keep up with your

    changing IT infrastructure by helping you find new Windows, VMware, and Azure hosts.

     Business service monitoring: This enables you to see the health of all your end-to-end

    business services in real time and in one place.

     Autodiscovery: With this feature you can automatically discover and profile hosts in your environment, which helps you quickly populate information into Opsview for monitoring.

     Network analyzer: Opsview provides you with a complete picture of your company's

    network infrastructure via its Network Topology, Flow Collector, & NetAudit modules.

     Customizable dashboards: Opsview dashboards give you a view of all your monitoring

    metrics in interactive dashboards that are easy to create and maintain.

     Customizable reports: With Opsview, reports connect to the Opsview Data Warehouse and present historical data collected by Opsview. The solution’s out-of-the-box reports include performance, SLA, and events.

     Disaster recovery: Opsview gives your organization peace of mind with its disaster

    recovery by restoring your Opsview system if needed.

     Event handlers: Opsview event handlers allow for automation and proactive monitoring so that your users are not impacted.

     Events viewer: The events viewer feature helps you easily see all the important events in your Opsview system.

     High availability server: Opsview has a high availability monitor that offers protection to ensure that you never lose IT infrastructure visibility.

     Multitenancy: Multitenancy makes it possible for your MSP to give control of Opsview to your end users. It also allows you to create new hosts and roles as well as users while using a secure, private environment.

     Log analytics: This feature allows you to improve logging visibility, reporting, correlation, and alerting.

     SNMP traps: With SNMP traps, you can reduce your network and server load and provide faster service to your customers.

    Opsview Benefits

    There are many benefits to implementing Opsview. Some of the biggest advantages the

    solution offers include:

     Extensible: Opsview can be used in agent-based or agentless configurations. In addition, it can sit above multiple monitoring tools, aggregating information into a single pane of glass.

     Scalable: Opsview is very scalable. It can easily scale beyond 10,000 monitored devices via its distributed model that spreads monitoring across many monitoring engines. Its databases may be located on dedicated servers to further distribute load.

     Functional overview: Opsview monitors your IT infrastructure, network and applications, and displays alerts. It is also designed to generate notifications and integrate with your other service management tools.

     Flexible: Opsview has a flexible web framework, allowing dashboards and monitoring views to be easily customized and extended.

     Integration: Easily integrate Opsview Cloud with your current operational tools, including help desks, service management, automation and notification tools

     Automation: Automate the configuration and operation of your IT monitoring system using Opsview’s intrinsic automation capabilities. Allowing you to spend more time on projects that drive your business.

    Opsview Cloud

    Opsview Cloud gives your business 24/7 Saas Monitoring for your entire IT estate. Benefits include:

     Reducing your infrastructure costs

     Realigning your resources to focus on business value IT projects

     Ensuring you have 24/7 monitoring

     Utilizing Opsview experts to provide monitoring best practices/tips and tricks

    From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.
    Sample Customers
    IBM, BT, Cisco, Sky, UPS, Capgemini, Visolit, Fujitsu Services UK, UKCloud, Massachusetts Insitute of Technology, Cornell University, Incomm
    Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
    Top Industries
    REVIEWERS
    Comms Service Provider27%
    Financial Services Firm18%
    Healthcare Company9%
    Transportation Company9%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Manufacturing Company12%
    Financial Services Firm9%
    Government9%
    REVIEWERS
    Manufacturing Company16%
    Construction Company10%
    Educational Organization6%
    Transportation Company6%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm9%
    Government7%
    University6%
    Company Size
    REVIEWERS
    Small Business44%
    Midsize Enterprise20%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise17%
    Large Enterprise63%
    REVIEWERS
    Small Business50%
    Midsize Enterprise29%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise18%
    Large Enterprise50%
    Buyer's Guide
    Opsview vs. Spiceworks
    March 2024
    Find out what your peers are saying about Opsview vs. Spiceworks and other solutions. Updated: March 2024.
    768,740 professionals have used our research since 2012.

    Opsview is ranked 28th in IT Infrastructure Monitoring with 24 reviews while Spiceworks is ranked 32nd in IT Infrastructure Monitoring with 47 reviews. Opsview is rated 8.6, while Spiceworks is rated 7.8. The top reviewer of Opsview writes "Responsive and easy to customize alerts for, while being priced similarly to its competition". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". Opsview is most compared with OP5 Monitor, Zabbix, Nagios XI, Instana Infrastructure Monitoring and SCOM, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our Opsview vs. Spiceworks report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.