Oracle Identity Governance vs SAP Customer Data Cloud comparison

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Executive Summary

We performed a comparison between Oracle Identity Governance and SAP Customer Data Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM).
To learn more, read our detailed Identity Management (IM) Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability.""It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly.""Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example.""The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements.""The administrative features and SoD are valuable.""The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves.""The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology.""It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."

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"It helps provision the required accesses through policies, approvals, and whatever would be the business requirement.""The most valuable feature is the flexible automation functionality which has optimized our user access privilege management. This has allowed us to create and delete user accounts more accurately and efficiently. This feature has enabled us to save time and resources needed to perform mundane manual tasks.""It's a stable and scalable solution.""The most valuable feature is the set of out-of-the-box connectors.""The proactive controls which can be configured to a granular level allowing the organization the flexibility to meet the changing demands of the workforce.""Identifying connector framework for unifying provisioning capabilities from OIM.""What I found most useful in Oracle Identity Governance, feature-wise, are provisioning, de-provisioning, and termination. Those features are very good. Oracle Identity Governance can also be easily integrated with non-Oracle products, which I find valuable.""I am able to request any access rights I need."

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"SAP CDC is very easy to use and the best part about this tool is its documentation."

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Cons
"The user interface should have a more flexible design, where you can change it to your requirement.""Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency.""The solution should be made more agile for customers to own or configure.""When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed.""What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that.""We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud.""Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved.""Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."

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"An area for improvement in Oracle Identity Governance is that it isn't refreshed or updated as much. The only area that changed on it in the last five years was the GUI. The solution still has the same installation, troubleshooting, and configuration. Oracle Identity Governance is still very complicated when compared to other solutions. It seems that Oracle doesn't focus too much on Oracle Identity Governance in terms of making some improvements to it.""OIA needs to improve its governance features.""I have yet to see its full functionality exercised in my organization.""Oracle Identity Governance, particularly version 12c, can handle multiple scenarios, but for a regular user, I found the use cases not that extensive, so this is an area for improvement. The implementation process for Oracle Identity Governance is also a bit more complex than how you implement competitor products, and this is another area for improvement in the solution. Technical support for Oracle Identity Governance also needs some improvement. Another area for improvement in Oracle Identity Governance is its documentation. Currently, it's lacking when compared to SailPoint. What I'd like to see in the next release of Oracle Identity Governance is a bit more scope for AI-based Identity governance. If the solution has built-in intelligence, that will give it more leverage. Another feature I'd like to see in Oracle Identity Governance in the future is the option for managers to provide access to others via mobile devices or phones.""The development and the administration side could be a lot more intuitive and easier to use than it currently is, in terms of functionality and what it tries to achieve as a Single Sign-On entity for an enterprise environment.""This product currently uses a complex and old implementation. They need a single, user-friendly console for easy configuration. The Active Directory Services (ADS) integration needs improvement. They should offer non-Java coding options and simplify mapping.""The user-friendliness of Oracle Identity Governance can be improved compared to other products.""The cost of this product needs to be reduced."

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"I have struggled to give different access to different users in the same application."

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Pricing and Cost Advice
  • "The pricing is too high for SMBs."
  • "Omada continues to be very competitive on pricing, especially on the Omada cloud product."
  • "The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
  • "It is licensed per managed user per year."
  • "There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
  • "It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
  • "From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
  • "My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."
  • More Omada Identity Pricing and Cost Advice →

  • "Oracle licenses are expensive. I suggest making pricing and licensing decisions that align with architectural requirements and the project's budget."
  • "The cost of support and upgrading to the next release are both expensive."
  • "The price is based on the number of users per year."
  • "Oracle Identity Governance is expensive."
  • "The price of the implementation of Oracle Identity Governance is more of a concern than the cost of the solution. The effort that you have to do to put the solution in place is higher than the license cost."
  • "I do not know specific pricing but the product is expensive when compared to other OIM products."
  • "The licensing cost for Oracle Identity Governance is very high, so I'd rate it two out of five."
  • "I can't say much about the pricing for Oracle Identity Governance because it's different from one geography to another. In India, the license price costs less than in other geographies."
  • More Oracle Identity Governance Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to… more »
    Top Answer:My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware… more »
    Top Answer:There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a… more »
    Top Answer:Role-based access control (RBAC) has been crucial for role-based management in my current company. Granular access… more »
    Top Answer:Oracle has the older version of Identity and Access Management (IAM), while SailPoint and Saviynt have come up with… more »
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    Comparisons
    Also Known As
    Omada Identity Suite, Omada Identity Cloud
    Oracle Identity Manager, Oracle IAM, Oracle Identity and Access Management Suite
    Gigya Customer Identity Management
    Learn More
    Omada
    Video Not Available
    Overview

    Omada Identity delivers an end-to-end identity and access management solution with essential identity governance functionality for secure, compliant, and efficient administration of all users' access rights across on-premises or cloud-based systems. The solution provides configurable best practice processes that covers all identity and access related scenarios from providing an access risk overview, management of identities lifecycle, to automated enforcement of policies.

    Oracle Identity Governance (OIG) is a very versatile and robust enterprise identity management solution that offers functional and business performance competence by supplying centralized administration and total automation of identity and client provisioning events throughout the organization and user applications. Oracle Identity Governance monitors the complete identity and role process to satisfy rapidly changing business and complex compliance regulations and quickly delivers critical reporting and compliance capabilities.

    Oracle Identity Governance is designed to easily identify which users have approved access to specific applications and other resources. It does this by using processes such as segregation of duties (SOD), role-based access control (RBAC), certifications, and access requests.

    Oracle Identity Governance Features

    • Self-service wizard: Oracle Identity Governance has worked to make the onboarding of applications significantly easier. It no longer takes numerous steps and technical expertise. The self-service wizard makes the process simple and user-friendly.

    • Self-service APIs: This gives Oracle Identity Governance users an improved user experience (UX). The REST APIs for user self-service can be used for both web and mobile users. Oracle Identity Governance users are easily able to view user accounts and roles, in addition to being able to complete self-service tasks such as forgotten passwords, registration, and more.

    • Certification: Oracle Identity Governance offers many certification options, such as a custom access reviewer, group reviewing support, and designate certifications by completed percentage. OIG can also focus on specific role access and anomalies for access beyond a user-defined role (UDF).

    • Integration connectors: Oracle Identity Governance has many integration connector options for both cloud and on-premises deployments. Popular categories include Oracle Identity Cloud Service (IDCS) and traditional and hybrid systems such as Fusion Applications (FA). OIG also integrates well with connectors to Database Application Tables (DBAT), scripting tools, and web services. OIG offers several integration connectors with many of today’s top SaaS applications, such as Dropbox, Google Apps, Office 365, ServiceNow, and WebEx.

    Reviews from Real Users

    The one thing that stands out was the automatic sign-out when an employee goes on vacation. Identity Governance can monitor when an employee goes on vacation and returns. We use this feature to automatically disable all the employee's accounts when they go on vacation, and they're automatically enabled when they come back. We can also automatically delete the employee's accounts when they're dismissed. Oracle has a model that gives you precise reports. It's called Crystal, and it's similar to JasperReports, so we can derive reports from this database. “ - Fabio L., Partner at a tech services company.

    “We are using Oracle Identity Manager for the management of the identity cycle. We have a human resources system as a source, and we have some custom-made applications as a destination of the changes in the identities. - A PeerSpot user who is a Project Manager at a government “

    SAP's Customer Data Cloud helps grow your audience and build trusted, personalized customer relationships based on transparency and personal data control.

    Sample Customers
    Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group
    Werkbank, Oshkosh, PeerPay, Boingo, Kellogg's, Pella, Slanska, Avaya, D+M
    Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
    Top Industries
    REVIEWERS
    Government16%
    Retailer13%
    Financial Services Firm11%
    Computer Software Company11%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company13%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Computer Software Company19%
    Manufacturing Company13%
    Energy/Utilities Company13%
    Comms Service Provider10%
    VISITORS READING REVIEWS
    Educational Organization72%
    Computer Software Company7%
    Financial Services Firm5%
    Retailer2%
    VISITORS READING REVIEWS
    Manufacturing Company19%
    Computer Software Company12%
    University11%
    Retailer8%
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise6%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    REVIEWERS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business5%
    Midsize Enterprise74%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise10%
    Large Enterprise76%
    Buyer's Guide
    Identity Management (IM)
    March 2024
    Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM). Updated: March 2024.
    768,740 professionals have used our research since 2012.

    Oracle Identity Governance is ranked 10th in Identity Management (IM) with 66 reviews while SAP Customer Data Cloud is ranked 2nd in Social Login. Oracle Identity Governance is rated 7.4, while SAP Customer Data Cloud is rated 8.0. The top reviewer of Oracle Identity Governance writes "A scalable solution designed to meet the requirements of medium and large-sized companies". On the other hand, the top reviewer of SAP Customer Data Cloud writes "Enables us to sell products which creates significant revenue but their disaster recovery needs improvement". Oracle Identity Governance is most compared with SailPoint IdentityIQ, One Identity Manager, CyberArk Privileged Access Manager, Saviynt and ForgeRock, whereas SAP Customer Data Cloud is most compared with Auth0, SAP Identity Management, Okta Workforce Identity, ForgeRock and Symantec VIP Access Manager.

    We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.