Umesh WadhwaCEO at E-DIRECT CLOUD SOLUTIONS SP. Z O.O.
Anonymous UserSolutions Consultant at a comms service provider
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"They have many different options with Palo Alto WildFire and the set-up is quick. If you have all the details in hand, it does not take more than 15 minutes to deploy a firewall."
"The most valuable feature is the Automatic Verdict, to recognize whether something is a threat, or not."
"The way that the solution quickly updates to adjust to threats is the solution's most valuable aspect. When there's a security attack, within five minutes, all Wildfire subscribers have access to updates so that all systems will be safe. Its threat prevention is way better than other vendor products."
"Using WildFire has reduced the number of viruses and the amount of malware that comes into our system, which means that I don't have to rely on the end-users to identify it."
"The most valuable feature for us is the VPN."
"For example, if a security Intel threat talks about an IOC. We can then go to our MSP and say, "Is there a signature for this particular type of malware that just came out?" And if they'll say yes, then we'll say, "Okay. Does it apply to these firewalls? And have we seen any hits on it?" There's absolutely value in it."
"The technical support is good."
"The most valuable feature is the improved security that it offers."
"I'm more inclined towards the conventional firewall. So for me, I'm more geared towards the standard firewall type functionalities as well as the web application firewall because that seems to work fine."
"The most valuable feature is the IPSec forwarding."
"Having a firewall solution with a data quota is very important when the bandwidth is limited, which really distinguishes it from other products."
"The product, itself, doesn't seem to have any bugs or glitches."
"The interface is user-friendly."
"It has been working fine. You just turn it on, and it works."
"The user interface is well laid out and understandable."
"The initial setup was straightforward."
"There are certain changes that I was expecting in the previous version, and I hope that they are soon fixed. All of the problems that I have faced so far have been resolved."
"I would like to see them continue on their developmental roadmap for the product."
"The size of Palo Alto's cloud is big but it could be easier to use from a product management perspective."
"It would be nice if there was an easier way to install and deploy it, such as through the inclusion of wizards."
"When you contact support, there is no guarantee that they will be available to help you tackle the issue that you are facing."
"It's not really their problem, it's a problem across the board. There will always be problems with interrupted traffic. We have to set it up where we're playing a middle man game where we're stripping it out, looking at it, and then putting it back together and sending it on its way. That requires CPU cycles. And there's some overhead with that."
"The deployment model could be better."
"The price of WildFire should be reduced in order to make it more affordable for our customers."
"I would say there's room for improvement in terms of the GUI. Because it is better than some of the other standard firewalls. They have the drag and drop features."
"The VPN needs to be improved."
"When it comes to web filtering and application filtering, it does not contain enough signatures to determine all of the sites that need to be blocked."
"Cyberoam UTM needs to have more certifications with third-parties, such as NSS Labs."
"We have had some issues with technical support, which is an area that needs improvement."
"It should have a better VPN client. We decided to find something different than Cyberoam because of the VPN client software. It would be nice to have a user interface not only in English but also in different languages."
"Sometimes, users are timed out intermittently."
"Technical support could be faster."
"The licensing fees are on an annual basis, and there are no costs in addition to the standard fees."
"We pay between $3,000 and $4,000 CAD ($2,200 - $3,000 USD) per year to maintain this solution."
"This solution is very pricey and it depends on the package that you implement."
"I think they should lower the price of this solution"
"The pricing is highly expensive."
"This is an expensive product and the market for Palo Alto in Poland could be much bigger if the pricing was comparable to Fortinet."
"The price is a bit higher than the other products such as TrendMicro, or FireEye."
"Pricing could be improved."
"This is a cost-effective solution compared to other vendors, such as Cisco."
"There are no costs in addition to the standard licensing fees."
"It is not cheap."
"We paid for a two-year FullGuard license that includes support."
"It's not an expensive product."
"I am not happy with the pricing, it could be better."
"I had an issue when I was trying to stop a user from using too much bandwidth while I was using Azure, I was not able to stop them."
"We pay for licensing the solution. It's my understanding that it is not overly expensive. It may be somewhere around $2,000 for a license."
Palo Alto Networks WildFire is ranked 1st in Advanced Threat Protection with 13 reviews while Sophos Cyberoam UTM is ranked 6th in Unified Threat Management (UTM) with 19 reviews. Palo Alto Networks WildFire is rated 8.6, while Sophos Cyberoam UTM is rated 7.4. The top reviewer of Palo Alto Networks WildFire writes "Good technical support and provides automatic analysis that saves us time in filtering email". On the other hand, the top reviewer of Sophos Cyberoam UTM writes "Useful data quota features, but scalability is an issue and the signature database could be enhanced". Palo Alto Networks WildFire is most compared with Fortinet FortiGate, Cisco Firepower NGFW Firewall, Cisco ASA Firewall, Proofpoint Email Protection and Juniper SRX, whereas Sophos Cyberoam UTM is most compared with Sophos XG, Fortinet FortiGate, Sophos UTM, Cisco ASA Firewall and Kerio Control.
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