Please share with the community what you think needs improvement with Sophos Cyberoam UTM.
What are its weaknesses? What would you like to see changed in a future version?
The VPN needs to be improved. Integration with the cloud needs to be improved.
I would say there's room for improvement in terms of the GUI. Because it is better than some of the other standard firewalls. They have the drag and drop features. Also, their logging systems need improvement because their logging systems sometimes look a bit complicated if you're not familiar with it.
Sales and support. The sales team is constantly being changed and after acquisition by Sophos, it was treated as a stepchild until they announced the end-of-life cycle with a path to Sophos XG product. We are now looking for options on replacing it and adding e-mail protection.
The reporting should be improved as well as the backup.
I think that it would be helpful to have advanced application layer security. It's time for Cyberoam to upgrade themselves and add new relevant add ons to their product.
Once in a while, an unwanted email will slip in. You have to set your parameters to avoid that happening, but once in a while, an email has slipped past firewall. Once you update the firmware, you notice that it doesn't happen. If an email slips in, I get a little bit worried. I do get the report, but you just don't want that situation happening in the first place. When I look comparatively at certain products like Check Point - I haven't used Check Point but I have seen it in action - the people who have actually used it have confirmed that they have not had that experience before. However, I do know that Cyberoam is upgrading from Cyberoam to Sophos. I'd love to see the upgrade. I'd love to see a swap-out of the device. I should be able to swap out my device rather than I have to buy the whole unit again. One of the places that viruses spread is through the browser. Unfortunately, Cyberoam configuration is done through the browser. That makes the configuration process is easier. But if your PC is clean and you're configuring Cyberoam then you should have no issues in the first place. I've never used the console, so maybe that's an area of training that the Cyberoam should look into. That would enable me to configure the device without necessarily using a browser. But then again, if I am going to use a computer to configure it, my PC should be clean.
I am not sure there will be a another release of Cyberoam because it will be Sophos going forward. What could be included going forward though? I would like to see a better content management pack and also the website searching should be better.