We performed a comparison between Palo Alto Networks NG Firewalls and Untangle NG Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Provides good firewall security and has great VPN features."
"The technical support is great."
"There are great templates, so you don't have to customize them if you don't want to. You do have the option to custom create some folders and some reports, however, with what is there, you don't really need to go through extra effort, as they already give you a lot of predefined views of reports and so forth."
"It's very easy to configure."
"The SD-WAN feature is the most valuable. This feature evolved from link load balancing. It has helped us in terms of our uptime and privatizing applications whenever we experience an outage. The SD-WAN feature has been a plus for us. Two-factor authentication has allowed us to add more users in terms of remote working. We have two-factor authentication for remote workers to authenticate them before they get on the network."
"We've found the solution to be pretty stable."
"The solution is easy to configure and maintain remotely."
"FortiGate firewalls are user-friendly, and I like the security profiling features."
"Innovative, advanced threat protection is the most valuable feature."
"The machine learning in the core of the firewalls, for inline, real-time attack prevention, is very important to us. With the malware and ransomware threats that are out there, to keep abreast of and ahead of those types of attacks, it's important for our devices to be able to use AI to distinguish when there is malicious traffic or abnormal traffic within our environment, and then notify us."
"Overall, it is a good solution. It is stable. We use URL filtering, which is useful for blocking undesired URLs."
"Identifying applications is very easy with this solution."
"The packet level inspection is the most valuable feature. The traffic restriction features allow us to restrict the sub-features of any platform."
"I'm using most of its features such as antivirus, anti-spam, and WAF. I'm also using its DNS Security and DNS sinkhole features, as well as the URL filtering and application security features."
"Application layer firewalling has been the most valuable feature because it gives thousands of application IDs that we can use to control traffic into and out of our environment. The second most important feature has been the GlobalProtect VPN feature."
"The feature that I like the most is its IPS model, the WildFire model. I really like how the whole threat protection model functions, including the vulnerability and anti-spyware aspects. That is really awesome."
"They have a command center that makes it easy to log into and see all of your appliances nationwide."
"The Untangle firewall is a software firewall, so it runs on generic hardware. We found that was probably the best feature, and it's why we chose it when we started using it three years ago."
"The most valuable features are IPS, MAPI, NAT, and VPN."
"The initial setup is very easy."
"The interface is very good."
"Its detection, antivirus, and filtering features are the most valuable. The facility to connect by using the VPN connection is also a very valuable feature. It is very strong, secure, and reliable. We have implemented the Untangle solution in all hardware. It is also a user-friendly solution. It is easy to learn and easy to configure."
"Easy to set up and easy to integrate."
"It is very easy to deploy and monitor. "
"The way everything is set up could be easier. Currently, people need a lot of experience and knowledge to administer it and to link it to devices."
"In some cases, its initial setup could be hard for customers."
"The command line is complicated, and the interface could be better."
"The firmware needs improvement because there are bugs when a new release comes through. Sometimes, the configuration changes, and it's a bit harder to see where the fail is. The first time that you have the firmware, it tends to have some issues, and it's better to wait a bit to update the equipment."
"There are SD-WAN network monitoring, SD-WAN features, Industrial Databases, Internet of Things, Detection, etc., however, we do have not licenses for those features. We thought that if you bought a product, you should have all of the features it offers. Why should you need to make so many extra purchases to enable features? They should have one price for the entire offering."
"I don't like that anything more than very basic reporting is not included."
"Its reporting can be improved. Sometimes, I don't get proper reports."
"In the future, I would like to see improvements made to cloud-based management."
"The first level of support will usually do nothing for you. If you're an IT company, you're not looking for level one support. You need to escalate. Other vendors have a direct support line for enterprise clients, but not Palo Alto."
"Over the past one or two years, Palo Alto Networks has added a lot of features into the NG Firewall products. I think this is becoming more complicated for our customers. Therefore, we could use some best practices, best practice tools, and implementation guides for some of the complicated features."
"The tech support was once great, but now it is poor. The tech support has gone south. It is really difficult. I had a Priority 1 case last a week in their queue, and after multiple complaints, I finally got somebody to take the case. These are things that are unacceptable in the business world. They could train their employees better."
"Palo Alto Networks NG Firewalls don't provide a unified platform that natively integrates all security capabilities. It's missing some features for geofencing and understanding locations."
"Everything has been great. More machine learning would be something great to see, but I don't know if it's a priority for Palo Alto."
"If you enable SSL you will face a problem. The throughput of the firewall will be degraded. SSL is a big issue on all firewalls. All products suffer from issues with SSL, but Palo Alto firewalls suffer more from it."
"It is a complete product, but the SSL inspection feature requires some improvements. We need to deploy certificates at each end point to completely work out the UTM solutions. If you enable SSL encryption, it is a tedious process. It takes a lot of time to deploy the certificates to all endpoints. Without SSL inspection, UTM features will not work properly. So, we are forced to enable this SSL inspection feature."
"The bugs can be improved."
"The product needs to have a better support group for its online support, specifically for its help desk."
"The web content filtering needs improvement."
"For the web filter, I think they can do better especially on the free model."
"On their low-end appliance, they could have more memory and the largest storage space. The low-end appliance comes with a too-small hard drive, and it could use a little extra room. It only comes with about 4 gigs or 8 gigs of memory, and the hardware space is only 40 gigs, which is really small."
"The product needs to improve its mobile application."
"Web-filtering policies could be improved."
"We have a minor issue when assigning IP addresses in the ARP tables. You should be able to go into the ARP tables, look at the IP address and say, "Nope, they need to be on this side on this IP address." The ability to set a DHP reservation from the ARP tables would be great. It's no big deal, but it would be nice to have."
"The hardware can be improved."
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Palo Alto Networks NG Firewalls is ranked 6th in Firewalls with 161 reviews while Untangle NG Firewall is ranked 23rd in Firewalls with 22 reviews. Palo Alto Networks NG Firewalls is rated 8.6, while Untangle NG Firewall is rated 8.6. The top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". On the other hand, the top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Meraki MX, Sophos XG and Netgate pfSense, whereas Untangle NG Firewall is most compared with OPNsense, Netgate pfSense, Sophos XG, Sophos UTM and Meraki MX. See our Palo Alto Networks NG Firewalls vs. Untangle NG Firewall report.
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