Compare Prisma SaaS by Palo Alto Networks vs. Zscaler Internet Access

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Most Helpful Review
Find out what your peers are saying about Cisco, Netskope, Palo Alto Networks and others in Cloud Access Security Brokers (CASB). Updated: July 2021.
521,189 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable features are the protection against ransomware and phishing.""It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers.""The most valuable feature for us is the DNS-based protection.""It analyzes the domain security helps us implement the securest policy.""The weekly reportings are great. The investigation is super and the application management is equally great.""It's very stable, reliable and does its job.""What we like most is security and how easy it is to integrate with other appliances.""Provides dependable DNS monitoring of external devices."

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"Monitoring is the most valuable feature because we can easily monitor all kinds of stuff coming over the network. We can check the dashboard and work accordingly.""This solution provides a DLP on the cloud and very few people have a scanning device for data at rest.""The performance is good.""The remediation process is easy compared to other platforms.""It has predefined or preconfigured rules, which are getting periodically updated. They are providing continuous improvements and periodically updating all search queries that they are looking for. That is one thing that helps us to stay vigilant and focused. If we query our AWS account for any breaches or vulnerabilities with any of the cloud tests, and it alerts us based on these predefined rules. It also provides an option to configure our own rules, and based on these rules, it can query the cloud trail logs, pull the information, and trigger alerts in real-time. I haven't explored this feature much because there are multiple accounts, and we don't have enough time to explore this feature. It also provides multiple integrations. When vulnerabilities or breaches are happening, you should be aware of them immediately. It provides integration with tools such as Slack, PagerDuty so that you can get alerted as soon as the high severity stuff comes up. For example, you have a security group that has allowed public traffic on port 22. As TechOps, you should be aware of this immediately. You cannot scan each machine or look into all security groups to identify it. So, Prisma helps us and alerts us when this kind of high-priority stuff comes up. It has different statistics, analytics, and graphs for data. The description of alerts is also pretty good. They describe what are the possible causes for this and what are the solutions. From Prisma Cloud, you can directly go to the AWS account. When you click on an alert, a resource, or a resource ID, it takes you to the AWS console where you need to log in. If you are already logged in, it will take you to that instance directly, and you can fix the issue there. I have found this feature very useful.""It is easy to use, easy to integrate, and is stable. It's scalable as well.""Prisma SaaS is very easy to use; it's common sense — it's the best-in-class.""To quarantine and clean a malware file provides a lot of security."

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"The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours.""The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that.""The solution offers a distributed organization to master and to control all of the endpoints.""The most valuable feature is bandwidth control.""Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network.""The scanning feature is impressive, because they do not introduce a big latency to the traffic.""The security is excellent.""The VPN is valuable, as the whole technology is very different from a traditional VPN."

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Cons
"I would like to see a graphical representation of the entire network.""It would be useful if they had a malware protection engine running inside their own VM.""This solution does not give us full, 360-degree protection.""I would like to see integration with SecurNX in the future.""The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached.""It has happened in the past that Cisco Umbrella has denied us access to secure websites.""In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella.""They need to improve analytics so they report on more of the specifics of user activity."

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"One thing that would help is if we could get a guide. With Cisco, for example, you can just type the problem regarding your Cisco product and you will easily get your solution. In Palo Alto, however, it's not easy to find the solutions.""I would like to see support for custom applications.""The price can be reduced to make it more competitive.""My clients would like to see a more feature-rich product.""We are using the SaaS offering. We use our applications for microservices. We use Twistlock to scan containers, and it displays these results in Prisma, which is a good feature because we can see vulnerabilities with respect to these containers. We can see everything in a very detailed manner. However, when you have different environments for a single application, such as DEV, QA, PROD, and TEST, all these environments run multiple containers, which can lead to a very high number of containers. In such a scenario, it shows you the alerts for all those containers that have vulnerabilities. If you show the results of all the containers that share the same image, it is not going to add any value. Therefore, they should narrow down the alerts based on a container. It should show information for a single container. Otherwise, the person who is looking at the results gets the impression that he has to fix all these issues. This is something that they can improve.""When it comes to integration mechanisms, Prisma SaaS does not support reverse proxy type of integrations.""Lacks a hybrid model which has API plus in-line security."

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"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem.""In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution.""Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage.""It also needs better integration with other applications as well. There are some restrictions.""Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this.""I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies.""I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again.""There are a few features that are not compatible with the Azure cloud."

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Pricing and Cost Advice
"Licensing fees are paid on a yearly basis.""Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract.""I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month.""Cisco uses subscription models for the pricing and there are three subscription plans.""The licensing part for Umbrella is really flexible.""There are three models for licensing with different feature sets.""I think it's worth the money.""The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."

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"Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it.""The pricing for this solution is on the higher end.""Compared to other products, the price is slightly high.""The licensing fees are paid on a yearly basis and for what we get, the price is good.""Prisma SaaS is more expensive than similar solutions but I think it's worth it."

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"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee.""Our monthly fee is around R3000."

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Questions from the Community
Top Answer: The most valuable feature is the ability to block users from reaching places that they should not even try to reach has… more »
Top Answer: When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based… more »
Top Answer: One of the issues with Umbrella is as you get into endpoint detection and response, such as EDR point solutions, some of… more »
Top Answer: To quarantine and clean a malware file provides a lot of security.
Top Answer: The licensing of this solution is a little expensive and is paid on an annual basis.
Top Answer: I would like to see a hybrid model which has API plus in-line security, where the user's data is controlled via an API… more »
Top Answer: The VPN is valuable, as the whole technology is very different from a traditional VPN.
Top Answer: I don't handle billing or payments and therefore don't know the exact pricing of the solution of what exactly our… more »
Top Answer: There are a few features that are not compatible with the Azure cloud. It's not fully compatible with our environment… more »
Popular Comparisons
Also Known As
OpenDNS
Palo Alto Networks Prisma SaaS, Prisma SaaS, Palo Alto Networks Aperture, Aperture
ZIA
Learn More
Overview

OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided by OpenDNS increase the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.   

Since software as a service is so easy, use of SaaS applications is exploding. Because of that simplicity, though, the security risks of SaaS are also on the rise. Unsanctioned SaaS apps can expose sensitive data and propagate malware, and even sanctioned SaaS adoption can increase the risk of data exposure, breaches and noncompliance. By offering advanced data protection and consistency across applications, Prisma SaaS reins in the risks. It addresses your cloud access security broker needs and provides advanced capabilities in risk discovery, data loss prevention, compliance assurance, data governance, user behavior monitoring and advanced threat prevention. Now you can maintain compliance while preventing data leaks and business disruption through a fully cloud-delivered CASB deployment.

Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering. Delivered in the cloud, Zscaler includes award-winning web security integrated with our robust network security platform that features advanced threat protection, real-time analytics and forensics. You'll get protection across every user, location and device, including laptops, smartphones, tablets and Internet of Things devices.

For more details: 
https://www.zscaler.com/produc...

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Learn more about Cisco Umbrella
Learn more about Prisma SaaS by Palo Alto Networks
Learn more about Zscaler Internet Access
Sample Customers
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
University of Arkansas
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Top Industries
REVIEWERS
Financial Services Firm16%
Consumer Goods Company9%
Comms Service Provider9%
Computer Software Company6%
VISITORS READING REVIEWS
Comms Service Provider29%
Computer Software Company25%
Financial Services Firm6%
Government5%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider18%
Financial Services Firm7%
Insurance Company5%
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider24%
Financial Services Firm6%
Government5%
Company Size
REVIEWERS
Small Business37%
Midsize Enterprise27%
Large Enterprise36%
VISITORS READING REVIEWS
Small Business12%
Midsize Enterprise23%
Large Enterprise65%
REVIEWERS
Small Business45%
Midsize Enterprise27%
Large Enterprise27%
REVIEWERS
Small Business57%
Large Enterprise43%
VISITORS READING REVIEWS
Small Business14%
Midsize Enterprise13%
Large Enterprise72%
Find out what your peers are saying about Cisco, Netskope, Palo Alto Networks and others in Cloud Access Security Brokers (CASB). Updated: July 2021.
521,189 professionals have used our research since 2012.

Prisma SaaS by Palo Alto Networks is ranked 3rd in Cloud Access Security Brokers (CASB) with 8 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 8 reviews. Prisma SaaS by Palo Alto Networks is rated 8.4, while Zscaler Internet Access is rated 7.8. The top reviewer of Prisma SaaS by Palo Alto Networks writes "Useful predefined rules, multiple integrations, descriptive alerts, and great stability". On the other hand, the top reviewer of Zscaler Internet Access writes "Centralized firewall that protects the whole topography". Prisma SaaS by Palo Alto Networks is most compared with Netskope CASB, Microsoft Cloud App Security, Check Point CloudGuard Posture Management, McAfee MVISION Cloud and Infoblox Advanced DNS Protection, whereas Zscaler Internet Access is most compared with Netskope CASB, Palo Alto Networks WildFire, Microsoft Cloud App Security, Fortinet FortiGate and iboss.

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We monitor all Cloud Access Security Brokers (CASB) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.