Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.
Salesforce Service Cloud is ranked 5th in CRM Customer Engagement Centers while TalkDesk is ranked 8th in Contact Center as a Service (CCaaS). Salesforce Service Cloud is rated 0.0, while TalkDesk is rated 0.0. On the other hand, Salesforce Service Cloud is most compared with ServiceNow, Microsoft Dynamics CRM, Vlocity, JIRA Service Management and Pega Robotic Process Automation, whereas TalkDesk is most compared with Pega Robotic Process Automation.
We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.