Salesforce Einstein Analytics vs Sisense comparison

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4,247 views|2,080 comparisons
85% willing to recommend
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1,811 views|1,638 comparisons
95% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Salesforce Einstein Analytics and Sisense based on real PeerSpot user reviews.

Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Salesforce Einstein Analytics vs. Sisense Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a comprehensive solution. It has everything in it. I can easily find what I need.""The most valuable feature of Salesforce Einstein Analytics is the reporting tools.""The tool is a cloud-based solution capable of integrating any kind of data in the world.""The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI.""Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well.""he most valuable feature of the solution is its ease of use.""It's scalable.""The fact that the solution is visually appealing because of its lightning interfaces can be considered one of its most valuable features"

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"The most valuable thing I have found is the ability for Sisense to connect data from totally different sources.""Visually displaying data.""The dashboard design interface is very intuitive and allows you to quickly and easily produce professional, innovative dashboards.""I have found the dashboard creating feature helpful.""No issues with stability. It is a very stable solution.""The best part about this solution is how easy it is to mash up the data from many sources. Sisense is fast compared to other solutions.""We like that this solution allows us to use data cubes to set up specific visualizations.""Support is very responsive and clearly one of the strengths of Sisense. I have always received a fast response and the staff is very helpful."

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Cons
"The product is expensive.""The price of Salesforce Einstein Analytics is quite a bit expensive for the region of Mexico. I think the price of the product could be better.""The product must be more transparent.""Einstein Analytics could incorporate something like SFIA 8 to help users understand the underlying skill sets.""I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards.""Improvement-wise, I feel the solution must be more robust since it is not exactly ready to handle large data.""The tool needs to simplify its features.""They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now."

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"The administrative side of Sisense is a little cumbersome and confusing.""The initial version we purchased only ran on Windows servers, which was less than ideal for our DevOps team. I believe that has been remedied in the latest release.""This solution does not have tabs. In order to have tabs, you have to download an add-on to mimic the tabs. They should be integrated to improve the solution.""I would also like to be able to run a bursts of reports based on different field values with PDF output right in the tool, rather than filtering on each field value and generating each PDF manually.""The solution's setup process could be easier.""I would love to have more customization capabilities for building dashboards, especially in creating custom widget sizes.""They should improve the filters to create downloaded data by moving them to the top of the dashboard.""At present there are additional costs involved if we wish to share our data queues within this solution, which we would like to see removed."

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Pricing and Cost Advice
  • "Salesforce has a subscription-based licensing structure, where it's between $20 to $75 per month, per user."
  • "The biggest challenge we had was the cost and the licensing. We ended up getting an enterprise licensing agreement(ELA). That took a lot of negotiations and a lot of pressure. We were able to receive a good price for the community licensing they bundled Salesforce Einstein Analytics. They bundled a lot of capabilities with us with the ELA."
  • "Although it was deemed slightly expensive and failed the cost analysis we conducted in our company, we proceeded with the purchase because we desired to have a leading CRM system in the industry."
  • "Price-wise, Salesforce Einstein Analytics is an expensive tool."
  • "I rate the solution's pricing a seven out of ten."
  • "The solution is expensive."
  • "Salesforce Einstein Analytics can be considered somewhat expensive, depending on the company's needs. If they want the complete package with all the features, it's pricier. It all comes down to what the company requires from the platform."
  • More Salesforce Einstein Analytics Pricing and Cost Advice →

  • "This solution is more expensive than Tableau, Qlik and Dundas. It is an expensive tool. They charge $75,000 while Tableau is $45,000."
  • More Sisense Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations… more »
    Top Answer:We use Service Cloud. We use it to classify the cases and get the escalation scores correctly. We also use it for knowledge management. We have multiple use cases.
    Top Answer:The solution's technical support team is good.
    Top Answer:Sisense is good in terms of visualization, but it has some drawbacks. For example, it doesn't have any way to sort or filter tables directly on the server side. Also, you can't have multiple tabs; it… more »
    Top Answer:We use the solution to centralize all processes.
    Ranking
    Views
    4,247
    Comparisons
    2,080
    Reviews
    9
    Average Words per Review
    390
    Rating
    8.6
    Views
    1,811
    Comparisons
    1,638
    Reviews
    5
    Average Words per Review
    373
    Rating
    7.4
    Comparisons
    Also Known As
    Einstein Analytics, Salesforce Wave Analytics
    Learn More
    Overview

    Salesforce Einstein Analytics is a customer and business analytics platform that’s optimized for mobile use and brings flexible customer analytics to everyone in the company. It works with many types of data, from many data sources, and it can change the way your company answers critical questions. Einstein Analytics allows you to:

    • Connect directly to your CRM data and execute on insights directly in Chatter.
    • Automatically analyze millions of rows of data and get predictive analytics with Einstein Discovery.
    • Explore data quickly and automate actions with prebuilt apps.
    • Use mobile to act, whether you're on Android or iOS.

    Sisense is an end-to-end business analytics software that enables users to easily prepare and analyze large, complex datasets. Sisense’s Single-Stack BI software includes data preparation, data management, analysis, visualization and reporting capabilities.

    Sample Customers
    ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
    Ebay, WIX, Wave Accounting, ESPN.com, Magellan Luxury Hotel, Paylogic, Sony, Merck, EDA, One Hour Translation, NASA, Plastic Jungle, Philips, Yahoo
    Top Industries
    REVIEWERS
    Computer Software Company30%
    Healthcare Company20%
    Financial Services Firm20%
    Government10%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm12%
    Manufacturing Company7%
    University5%
    REVIEWERS
    University17%
    Media Company13%
    Retailer8%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company16%
    Healthcare Company6%
    Government6%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise20%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise12%
    Large Enterprise65%
    REVIEWERS
    Small Business57%
    Midsize Enterprise17%
    Large Enterprise26%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise14%
    Large Enterprise60%
    Buyer's Guide
    Salesforce Einstein Analytics vs. Sisense
    March 2024
    Find out what your peers are saying about Salesforce Einstein Analytics vs. Sisense and other solutions. Updated: March 2024.
    768,740 professionals have used our research since 2012.

    Salesforce Einstein Analytics is ranked 11th in BI (Business Intelligence) Tools with 18 reviews while Sisense is ranked 17th in BI (Business Intelligence) Tools with 39 reviews. Salesforce Einstein Analytics is rated 8.2, while Sisense is rated 8.8. The top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". On the other hand, the top reviewer of Sisense writes "Business intelligence solution that has improved automation and provided meaningful insights". Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, SAP Analytics Cloud and IBM Watson Explorer, whereas Sisense is most compared with Microsoft Power BI, Tableau, Apache Superset, Qlik Sense and Amazon QuickSight. See our Salesforce Einstein Analytics vs. Sisense report.

    See our list of best BI (Business Intelligence) Tools vendors.

    We monitor all BI (Business Intelligence) Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.