Sisense Reviews

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Chris Grimsley
Consultant
Business Intelligence Manager at a tech services company with 10,001+ employees
Jan 16 2018

What is most valuable?

The dashboard design interface is very intuitive and allows you to quickly and easily produce professional, innovative dashboards. ElastiCube Manager allows you to combine multiple data sources and add additional fields and tables with… more»

How has it helped my organization?

* Allows users to build their own solutions without as much reliance on technology staff. * Ability to work with very large data sources without the limitations of Excel.

What needs improvement?

Minor improvements with formatting of data exports from dashboards. The ability for non-admin users to schedule the emailing of dashboards. I would like to see more development and growth for the support of Knowledge Base and Community… more»

If you previously used a different solution, which one did you use and why did you switch?

I have used many different solutions recently including Tableau, Power BI and BusinessObjects. Sisense provides us with the best performance and the functionality that we need. Sisense provides both an on-premise and cloud solution, which… more»

Which other solutions did I evaluate?

We did evaluate other options: Tableau and Power BI.
Vincent Beerman
Vendor
Director of Product - AI and Data Insights at a tech vendor with 201-500 employees
Dec 31 2017

What is most valuable?

The Sisense data cube allows us to execute heavy, complex computations on the fly so customers can slice and dice the data based on their business needs. The visualizations are adequate and the support from their team has been outstanding. Whenever we have an issue or are unsure how to proceed, they manage to simplify the issue and help us execute it in a graceful and scalable way.

How has it helped my organization?

Prior to Sisense, we had very limited reporting capabilities in our product. Most analyses were performed manually and delivered to customers in Excel or PowerPoint files. Because these analyses could not stand on their own, we needed a lot of business analysts to guide our customers to make the right business decisions and execute the strategies manually.

What needs improvement?

We struggled a bit to get the data cube setup in a way that could be built in a reasonable amount of time. The initial version we purchased only ran on Windows servers, which was less than ideal for our DevOps team. I believe that has been remedied in the latest release.
Find out what your peers are saying about Sisense, Tableau, Microsoft and others in Business Intelligence (BI) Tools. Updated: October 2019.
372,906 professionals have used our research since 2012.
Steve VanWieren
Real User
Head of Data Science at a recruiting/HR firm with 201-500 employees
Jan 14 2018

What is most valuable?

ElastiCube Manager is a very easy to use ETL tool, which includes the ability to easily transform raw data into reusable data. There are many built-in connectors, which allow us to easily add new sources of data, often in minutes.

How has it helped my organization?

While we are still in the middle of implementing, Sisense has helped us gain knowledge about our customers, as well as highlighting data quality issues to correct.

What needs improvement?

I would love to have more customization capabilities for building dashboards, especially in creating custom widget sizes. I would also like to be able to run a bursts of reports based on different field values with PDF output right in the tool, rather than filtering on each field value and generating each PDF manually.
Cathy Stevens
Consultant
Consultant at a recruiting/HR firm with 51-200 employees
Sep 13 2018

What do you think of Sisense?

What is our primary use case?

I use Sisense to provide monthly information to executives and our sales team.

How has it helped my organization?

Sisense has helped us to migrate core functions of our previous tool in less than 90 days. The sales team used this information when communicating with customers.

What is most valuable?

I have found the dashboard creating feature helpful.  It has allowed me to move my data to the cloud.  The customer support and onboarding features have been great.

What needs improvement?

They should improve the filters to create downloaded data by moving them to the top of the dashboard.

For how long have I used the solution?

Less than one year.

Which solutions did we use previously?

It was used to replace our BI tool, which was expiring…
Kevin Bradford
Real User
Senior IT Project Manager at a government with 5,001-10,000 employees
Nov 01 2017

What do you think of Sisense?

What is most valuable?

Visually displaying data Sorting results Filtering data Doing what-if analysis

How has it helped my organization?

Reduced time to complete paper-based quarterly reports from one month to one day using Sisense to create dashboards.

What needs improvement?

The administrative side of Sisense is a little cumbersome and confusing.

For how long have I used the solution?

Two years.

How is customer service and technical support?

Customer Service: The Sisense customer service group is fabulous. They answer all our questions and respond to our concerns in an efficient, effective manner. Technical Support: Top notch.

What about the implementation team?

We implemented this in-house.

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User Assessments By Topic About Sisense

Find out what your peers are saying about Sisense, Tableau, Microsoft and others in Business Intelligence (BI) Tools. Updated: October 2019.
372,906 professionals have used our research since 2012.

Sisense Questions

What is Sisense?

Sisense is an end-to-end business analytics software that enables users to easily prepare and analyze large, complex datasets. Sisense’s Single-Stack BI software includes data preparation, data management, analysis, visualization and reporting capabilities.

Sisense customers

Ebay, WIX, Wave Accounting, ESPN.com, Magellan Luxury Hotel, Paylogic, Sony, Merck, EDA, One Hour Translation, NASA, Plastic Jungle, Philips, Yahoo

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