We performed a comparison between Sauce Labs and SmartBear TestComplete based on real PeerSpot user reviews.
Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Functional Testing Tools."The error logging is also very robust. If we run a test through Sauce Labs and there's some sort of issue, a log will appear on the screen. Log messages are usually heinous and horrible... Sauce Labs is incredibly good at saying things like, 'Hey, here is the exact issue. Fix this and you can run the test.' That helps in getting things up and running and executing the way they should."
"Live device testing. As we all know, It's really hard and challenging to find/purchase many real devices to test because it will be costly and not all the team can be able to purchase all of the devices out there. We used to have a lot of real devices under our labs. However, it is really time-consuming to maintain those devices and make sure they are up to date with the testing requirements."
"There is a huge amount of open source, community provided resources."
"It provides a comprehensive selection of browsers and platform versions for our test automations and CI/CD pipeline process. It also provides a comprehensive set of virtual mobile devices, which we can configure for our automation and availability. These features are valuable for us when it comes to testing our applications. We have a website and mobile applications that we want to test and diversify to various browsers and mobile devices as well as restore various versions. This helps us to find bugs that users might be facing and correct them."
"Sauce Labs provides us with more combinations to test, so we can keep adding platforms and devices to our network. That's been a very seamless experience. Let's say there's an iOS or a private device we need. Sauce Labs has helped get all those set up when needed."
"Sauce Lab analytics helped us to get detailed knowledge on test cases execution and logs."
"It provides zero maintenance browser instances."
"The insights section provides a great overall state of the automation suite and can identify trends relatively quickly. If we see a dip in our passing rate over time, we can look at what changed when the test started failing to find the root cause rather than doing a quick fix to find that the test fails a short time later."
"Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well."
"The most valuable feature of this solution is regression testing tools."
"The most valuable feature is the integration with Azure DevOps."
"When compared to other tools, it is very simple."
"I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers."
"TestComplete is simple, it's a very easy-to-use tool."
"The most valuable features are the desktop and mobile modules."
"The solution is great as a record and playback tool. It also has valuable regression testing."
"The only drawback is the speed, it will be good if we have a server in Asia too. It will be great if we can improve speed while initialization and execution."
"The real concern is the load time of applications or real devices when we start our tests. It takes some time to load the application or web browser. Sometimes, it is frustrating too. Since they are real devices, we understand it takes some time to load. However, if it were to improve, then that would be a great asset to the solution. So, we would like better responsive times when opening applications and running tests."
"This product is not super scalable, because you have a very specific number of VMs that you can use."
"Unable to segregate reports for tests that are currently being developed, and might not be returning useful results."
"They could improve the platform's customer support services."
"Sometimes pasting text while using "text object" does not seem to work, and it slows down testing times quite a bit."
"Sauce Labs' dashboard could be improved by adding more filters and allowing more customization options. There was one instance where the dashboard on the Sauce Labs UI didn't meet our requirements, so we had to use the Sauce Labs API to create some apps and dashboards on our own. The API endpoints could be a little more robust and customizable."
"An image comparison would be a nice feature to include in the Sauce Labs product."
"One notable drawback is the absence of native integration with Git."
"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."
"The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS."
"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."
"The integration tools could be better."
"Error handling features in the tool are a little limited."
"The licensing costs are a little bit high and should be reduced."
"The pricing is the constraint."
Sauce Labs is ranked 11th in Functional Testing Tools with 112 reviews while SmartBear TestComplete is ranked 10th in Functional Testing Tools with 70 reviews. Sauce Labs is rated 8.8, while SmartBear TestComplete is rated 7.6. The top reviewer of Sauce Labs writes "Robust documentation, helpful support representative, good licensing model". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". Sauce Labs is most compared with BrowserStack, Perfecto, LambdaTest, OpenText UFT One and Katalon Studio, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish.
See our list of best Functional Testing Tools vendors, best Test Automation Tools vendors, and best Regression Testing Tools vendors.
We monitor all Functional Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
