Compare SCCM vs. ServiceNow Discovery

SCCM is ranked 1st in Server Monitoring with 14 reviews while ServiceNow Discovery is ranked 11th in Server Monitoring with 3 reviews. SCCM is rated 8.2, while ServiceNow Discovery is rated 8.4. The top reviewer of SCCM writes "Enables us to set up schedules, according to security needs, to automate server and desktop patching". On the other hand, the top reviewer of ServiceNow Discovery writes " A great single system of records which allows addition of other modules". SCCM is most compared with Ansible, BigFix and Quest KACE Systems Management, whereas ServiceNow Discovery is most compared with Tanium, SCCM and SolarWinds Server and Application Monitor. See our SCCM vs. ServiceNow Discovery report.
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SCCM Logo
Read 14 SCCM reviews.
40,782 views|27,686 comparisons
ServiceNow Discovery Logo
144 views|99 comparisons
Most Helpful Review
Find out what your peers are saying about SCCM vs. ServiceNow Discovery and other solutions. Updated: May 2020.
418,116 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable features are application deployment and task-sequenced imaging.The most valuable features are Remote Connect, SUP, Cloud functionality, Report, Query, and third-party patching.This solution has made life easy with respect to patching, compliance, and OSD.This has made the management of our environment easier.This solution helps us by automating the patching of our system.The most valuable feature is the graphical-based reports of software updates that have been successful, the ones that have failed, and a summary of where the failures are what security breaches may occur.It is a good choice for deployment that performs very well.It saves a lot of money when you can install things automatically and they are installed the exact same way on every computer.

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They provide the ability to see into the Discovery tools I want. They offer the best tool view.It's a single system of record and it captures the relationships.The best part about ServiceNow Discovery is that it is included in the ServiceNow suite.

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Cons
The operations could be faster and you need some patience with this tool.The cost of the product can be improved.This solution needs to be supported on all Operating systems.Not everything is readily available, and there are a lot of commands that are only executable via PowerShell.This solution should be simpler, and more consistent across modules/sections.I would like to see an agentless version of the solution.The setup was complex and I faced a lot of problems initially because I was new to the solution.Our company would prefer not rebooting computers while people are using them. There seems to be no strategy behind it.

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In terms of improvement, I would like for it to be possible to use without coding. I would like a dropdown so that every customer can do it easily for himself and can understand it.Without improvement in the patters, applications can't be discoveredThe service mapping component is less developed than it is in other solutions, and is in need of improvement.

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Pricing and Cost Advice
The licensing is good because they have various options, depending on what you are looking for.SCCM comes with its own version of SQL Server. If you use that SQL Server with SCCM and don't use it for another applications than you get an SQL Server for free.Overall, I think it's fine. It's pretty much in-line because there are ways to offset it with the Office 365 licensing.Pricing and licensing are a downside of SCCM. It's expensive. I'd have to confirm this, but I think they changed the licensing to core-based instead of socket-based. It's not cheap, because you have to buy the software, you have to buy SQL. Another thing we learned from talking to Microsoft is that they provide you a license for SQL if you run it on the same box as the primary server. If you run it outside that box, you have to buy SQL. Microsoft does recommend you running it on the same box because of performance. But then, in order to run SQL, SCCM, and everything on the same box, you better have some resources. It's an expensive solution. There's no doubt about it.Pricing and licensing are horrible. You have to not look at dollar value to use SCCM. It's super-duper expensive but it works. The acquisition cost is expensive, it's labor-intensive. But it works.

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This solution is a paid option within the ServiceNow framework.

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report
Use our free recommendation engine to learn which Server Monitoring solutions are best for your needs.
418,116 professionals have used our research since 2012.
Ranking
1st
out of 35 in Server Monitoring
Views
40,782
Comparisons
27,686
Reviews
14
Average Words per Review
482
Avg. Rating
8.2
11th
out of 35 in Server Monitoring
Views
144
Comparisons
99
Reviews
3
Average Words per Review
425
Avg. Rating
8.3
Top Comparisons
Compared 25% of the time.
Compared 24% of the time.
Compared 41% of the time.
Compared 40% of the time.
Also Known As
System Center Configuration Manager
Learn
Microsoft
ServiceNow
Overview
With System Center Configuration Manager, you can manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving your employees access to corporate applications on the devices that they choose.

ServiceNow Discovery finds applications and devices on your network, and then updates the CMDB with the information it finds. Discovery is available as a separate subscription from the rest of the Now Platform.

Offer
Learn more about SCCM
Learn more about ServiceNow Discovery
Sample Customers
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC BerhadYork, National Grid, DXC Technology, experian, BEACHBODY
Top Industries
REVIEWERS
Government13%
Financial Services Firm13%
Transportation Company13%
Construction Company13%
VISITORS READING REVIEWS
Software R&D Company33%
Comms Service Provider12%
Government8%
Retailer5%
No Data Available
Company Size
REVIEWERS
Small Business28%
Midsize Enterprise20%
Large Enterprise52%
VISITORS READING REVIEWS
Small Business6%
Midsize Enterprise14%
Large Enterprise80%
No Data Available
Find out what your peers are saying about SCCM vs. ServiceNow Discovery and other solutions. Updated: May 2020.
418,116 professionals have used our research since 2012.
We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.