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Most Helpful Review
Find out what your peers are saying about Carbon Black, FireEye, Palo Alto Networks and others in Security Incident Response. Updated: May 2021.
511,307 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The ease of deployment is a valuable feature."

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"The solution is available over the cloud and is easy to manage.""My favorite feature is the application vulnerability scanner."

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Cons
"The price should be reduced in order to be more competitive in the market."

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"The solution needs to make customization easier. You cannot do much customization immediately. It requires an extensive workload. If the customization process was user-friendly, it would be much better.""The threat intelligence module needs a better dashboard.""They should stick to the roadmap and continue to build plugins and integrations with other third parties, enhance the UI, and enhance the reporting. It's all good. They should just continue enhancing the releases."

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Pricing and Cost Advice
"The price of this solution is the highest in the market, although there are no costs in addition to the standard licensing fees."

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"This product is a good value for the money."

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Top Answer: My favorite feature is the application vulnerability scanner.
Top Answer: Pricing and licensing will vary according to the client and industry. For example, some organizations (e.g. universities) have formed consortiums to pool their buying power.
Top Answer: Forester and Gartner rate ServiceNow products and services with top marks. For example, refer to "The Total Economic Impact (TEI) of ServiceNow IT Applications" report by Forrester for further… more »
Ranking
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989
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724
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1
Average Words per Review
326
Rating
9.0
Views
5,096
Comparisons
3,495
Reviews
3
Average Words per Review
479
Rating
9.0
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Overview

SECDO enables security teams to identify and remediate incidents fast. Using thread-level endpoint monitoring and causality analytics, SECDO provides visibility into every endpoint along with the context necessary for understanding whether a suspicious activity is a genuine threat. Unique deception techniques force threats like ransomware out into the open early, and trigger automated containment and remediation.

SECDO provides the most intuitive investigation experience available so you can quickly unravel complex incidents across the organization.  You can investigate incidents detected by SECDO as well as alerts from the SIEM. SECDO visualizes the attack chain so you immediately understand the “who, what, where, when and how” behind the incident. Then, based on an analysis of exactly how endpoints were compromised, SECDO surgically remediates the incident with minimum user impact.

ServiceNow Security Operations is an Enterprise Security Response engine offering security incident response, vulnerability response, and threat intelligence. It’s built on the intelligent workflows, automation, orchestration, and deep connection with IT of the ServiceNow platform.

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Sample Customers
Valley National Bank, IDT Corporation
DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
Top Industries
VISITORS READING REVIEWS
Computer Software Company37%
Comms Service Provider22%
Media Company8%
Government6%
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider15%
Financial Services Firm9%
Energy/Utilities Company8%
Find out what your peers are saying about Carbon Black, FireEye, Palo Alto Networks and others in Security Incident Response. Updated: May 2021.
511,307 professionals have used our research since 2012.

SECDO Platform is ranked 4th in Security Incident Response with 1 review while ServiceNow Security Operations is ranked 6th in Security Orchestration Automation and Response (SOAR) with 3 reviews. SECDO Platform is rated 9.0, while ServiceNow Security Operations is rated 9.0. The top reviewer of SECDO Platform writes "Mature threat detection, easy to manage with a good dashboard, and the educational portal is helpful". On the other hand, the top reviewer of ServiceNow Security Operations writes "SN SecOps offers a great set of features to better ingest information from Detection, SIEM, Vulnerability, and Threat Intelligent apps to better manage SecOps and ITSM". SECDO Platform is most compared with Palo Alto Networks Cortex XSOAR, Fortinet FortiSOAR, IBM Resilient, Siemplify and Secureworks Red Cloak Threat Detection and Response, whereas ServiceNow Security Operations is most compared with Splunk Phantom, Palo Alto Networks Cortex XSOAR, IBM Resilient, Proofpoint Threat Response and FireEye Helix.

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We monitor all Security Incident Response reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.