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Dameware Remote Support vs Splashtop Remote Support comparison

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Dameware Remote Support

Read 3 Dameware Remote Support reviews
884 views|802 comparisons
100% willing to recommend
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Splashtop Remote Support

Read 4 Splashtop Remote Support reviews
1,495 views|1,251 comparisons
100% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
Remote Access
March 2024
Executive Summary

We performed a comparison between Dameware Remote Support and Splashtop Remote Support based on real PeerSpot user reviews.

Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access.
To learn more, read our detailed Remote Access Report (Updated: March 2024).
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768,740 professionals have used our research since 2012.
Featured Review
Anonymous User
The Remote Support tool allows techs to link to off-network users, but the knowledge base lacks updated articles.
The Internet Sessions with the Remote Support tool, because it allows the tech to send a link to the user who is off network for support.
Othman Abdul Latif
Offers remote support and management is easy
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "The licensing fees are less than $400 per year."
  • "The price of the solution is mid-ranged, although it is more cost effective than that of TeamViewer."

    • More Splashtop Remote Support Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about Splashtop Remote Support?
    Top Answer:The tool's most valuable features are pricing and easy management.
    Read all 4 answers   →
    What needs improvement with Splashtop Remote Support?
    Top Answer:Splashtop Remote Support needs to improve customization.
    Read all 4 answers   →
    What is your primary use case for Splashtop Remote Support?
    Top Answer:We use Splashtop Remote Support for the remote server support.
    Read all 4 answers   →
    Ranking
    26th
    out of 44 in Remote Access
    Views
    884
    Comparisons
    802
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    17th
    out of 44 in Remote Access
    Views
    1,495
    Comparisons
    1,251
    Reviews
    1
    Average Words per Review
    146
    Rating
    8.0
    Comparisons
    Also Known As
    DameWare, SolarWinds DameWare, SolarWinds Dameware Remote Support
    Learn More
    SolarWinds
    Splashtop
    Overview
    DameWare products are designed to put more hours into your day. In today's distributed, high-speed work environments, having the power to remotely support your key systems, servers, desktops, and laptops, as well as interactively support users, provides real-time savings and lets you get more things done. Manage it all without leaving your desk with DameWare. DameWare Remote Support is a comprehensive and secure on-premises remote desktop client that allows you to control remote users' computers from your desktop, Android, or iOS device, connect to unattended systems, as well as manage your Windows servers and Active Directory infrastructure. DameWare Mini Remote Control delivers fast, secure, simple remote desktop and laptop control. DameWare MRC includes all the features you need and want and is the best value in remote control software. DameWare Patch Manager is a complete patch management solution that allows you to patch both Microsoft and 3rd party applications from one easy-to-use console. With DameWare Patch Manager you can quickly and easily generate patches, deploy them and report on their success.

    Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.

    Sample Customers
    Illinois School District
    Toyota, AT&T, Isuzu, Goodwill
    Top Industries
    VISITORS READING REVIEWS
    Government18%
    Computer Software Company10%
    Financial Services Firm8%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Comms Service Provider8%
    Government7%
    Manufacturing Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business42%
    Midsize Enterprise11%
    Large Enterprise46%
    Buyer's Guide
    Remote Access
    March 2024
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    Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: March 2024.
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    768,740 professionals have used our research since 2012.

    Dameware Remote Support is ranked 26th in Remote Access while Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews. Dameware Remote Support is rated 8.6, while Splashtop Remote Support is rated 8.0. The top reviewer of Dameware Remote Support writes "The Remote Support tool allows techs to link to off-network users, but the knowledge base lacks updated articles". On the other hand, the top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". Dameware Remote Support is most compared with Microsoft Remote Desktop Services, N-able Take Control, VNC Connect, ManageEngine ServiceDesk Plus and LogMeIn Pro, whereas Splashtop Remote Support is most compared with Microsoft Remote Desktop Services, Parallels Access, TeamViewer, LogMeIn Rescue and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service).

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.