We performed a comparison between SolarWinds NPM and Sumo Logic Observability based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to quickly identify downtime is the most valuable."
"SolarWinds is reasonably priced."
"One of the best features is the reports feature."
"The alerting and usage tracking notifications on disk space capacity, network and processor utilization."
"The product is lightweight in terms of memory use, requiring only 10 megabytes or less."
"The biggest thing for me is that it provided enough information for me to monitor. It alerts and provides you with the information you need."
"The most valuable feature is the graphical user interface."
"The benefit of this solution is the reporting. We're able to report on and see our network in a graphical form. We are able to detect when a device is added to a network."
"The solution allows multiple groups to converge on a unified platform, allowing for different utilization by various teams."
"Sumo Logic Observability presents a range of valuable features, including well-crafted dashboards and a diverse selection of helpful apps. However, personally, I don't hold a favorable opinion of the solution. While I don't struggle with writing queries, my main difficulty lies in recruiting competent individuals and ensuring their proficiency in utilizing the solution. This often leads to additional challenges and complexities. From my perspective, when compared to Microsoft Sentinel or even Splunk, Sumo Logic Observability has a steeper learning curve. One contributing factor to this disparity is the solution's long existence in the market compared to Synlogic. Nevertheless, I acknowledge that there are capable and knowledgeable professionals employed at Sumo Logic Observability. The effectiveness of the solution largely depends on how it is integrated into your internal operations and environment. Its utility and benefits can vary significantly. It is worth noting that organizations like the NSA and, I believe, the CIA used it in the past, primarily for rapidly searching and analyzing large volumes of data. To leverage its capabilities effectively, you must determine how to tailor it to your specific needs."
"Alerting and consistency are key. We have different tiers with log collectors, and continuous querying provides near-real-time updates. It's almost like instantly when something happens, like pending transactions or error fees. This helps reduce incident resolution time compared to waiting for thresholds on other platforms. We can continue logging in with them seamlessly and quickly get into action."
"The product is easy to learn."
"I have not seen any stability issues in the product."
"Scalability is a bit tricky because it requires more gateways in order to get the performance you may need. It also requires a lot of licensing."
"Technical support can be slow to respond."
"A feature I would ask for is for them to have this solution available for Linux systems instead of Windows."
"My team has had a lot of issues with support."
"Fortigate firewalls are one example of a product that we are unable to monitor properly via SolarWinds NPM."
"We decided that we were no longer going to trust that their products have not been capitalized."
"SolarWinds could offer more support and insights for a broader range of devices. Currently, it focuses on routers, switches, and some load balancers. However, it lacks an out-of-the-box dashboard for monitoring firewalls and some other modern network security devices. We have to customize it a lot."
"SolarWinds needs to be improved such that it is on par with the leading products in the market."
"Fine-grained data can be quite frustrating to work with and should be made easier."
"Documentation could be better. While it's generally good, sometimes finding what you need requires extensive searching. It's not always clear where to look for specific things."
"Implementing a more streamlined enrichment process, and conceptualizing the observability data collection as an ETL pipeline would be helpful."
"SearchUI.exe is a bit clunky in the product, making it an area where the product needs improvements."
SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 147 reviews while Sumo Logic Observability is ranked 32nd in Cloud Monitoring Software with 5 reviews. SolarWinds NPM is rated 8.2, while Sumo Logic Observability is rated 8.0. The top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". On the other hand, the top reviewer of Sumo Logic Observability writes "Easy creation of custom fields, no need to alter applications; supports ten active logging applications simultaneously and faster than aster than default search tools". SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and LogicMonitor, whereas Sumo Logic Observability is most compared with Dynatrace, New Relic, Prometheus, Instana Dynamic APM and Chronosphere. See our SolarWinds NPM vs. Sumo Logic Observability report.
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