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Most Helpful Review
Use Spiceworks? Share your opinion.
Find out what your peers are saying about Zabbix, Paessler AG, SolarWinds and others in IT Infrastructure Monitoring. Updated: November 2020.
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"This solution allows me to have true visibility for any metrics when it comes to my cloud, and private.""This solution makes it a lot easier to figure out trends within very different data sources, which makes it easy to see why something is misbehaving.""The features I find most valuable is the querying and alerting capabilities.""People are very pleased with the implementation.""The most valuable aspects of the solution are its ease of use and its ease of implementation.""No issues with stability."

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"The solution is very stable. It's reliable and efficient.""The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful.""The most valuable features are the inventory and personalization.""It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front.""The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."

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"The client site login is pretty extensible and probably cost-effective.""It is very stable. We have not had any problems.""It has helped us look at modern technology, as well as penetrate our legacy systems, to see where the bottlenecks are.""The product is adept at log mining.""The stock analysts and security people use one single dashboard (one single location) to check our logs.""It scales better in the cloud than on-premise.""It has a big user base, so the community is useful.""It provides logs in one place, so they are easy to find. It collects the logs from multiple places, then you have just one place where you see the whole flow from the front-end to the back-end."

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Cons
"I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack.""I would like to see more out-of-the-box dashboards for in-depth application monitoring of standard products that are out there.""In the new version, I would love to see more prediction capabilities. It would be great if one could see the alerts get a little more enriched with information and become more human-friendly instead of the technical stuff that they put in there. I think those would be really awesome outcomes to get.""The implementation is a long process that should be improved.""They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us.""It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality."

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"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves.""It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems.""Having an integrated asset management tool, where I can plug in things that are offline, would be good.""The network mapping could be improved. Putting together an actual bonafide network map would be really nice.""There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."

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"I would like some additional AI capabilities to provide additional information about things going wrong and things going well.""If it could be made available as a service, this would be much better than as a product.""We would like more integrations with other cloud products, not just AWS, e.g., Azure.""There are new services which are coming up. If Splunk can catch up with the speed of Amazon, and with the integration, instead of us waiting for another year or so, that would be good.""The integration with all our tool sets felt like we were reinventing the wheel, which was a pain point for us.""The search could be improved. Now, it is a bit difficult to write search queries because they become quite long, then maintaining those long search queries is a quite challenging.""The historical data extraction needs improvement. I would like the capability of taking data and having it trend longer.""A problem that we had recently had was we licensed it based on how much data you upload to them every day. Something changed in one our applications, and it started generating three to four times as many logs and. So now, we are trying to assemble something with parts of the Splunk API to warn ourselves, then turn it off and throttle it back more. However it would be better if they had something systematically built into the product that if you're getting close to your license, then to shut things down."

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Pricing and Cost Advice
"Educational pricing is available for this solution.""We were given a year's worth of service. It was included within our ELA. We were trying to do a proof of concept, which is almost over now.""Different locations require different setups. In your terms, around 300 to around 400K USD."

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Information Not Available
"I assume that the pricing is reasonable, because if it was too costly, there are other alternatives.""We have seen ROI and improvements as we have continued to use the product, but they are more reactive.""Splunk is not free.""It would be nice if the pricing were cheaper. However, we did purchase it.""We have had a reduction in the time it takes to resolve issues and correlate what has failed.""The pricing seems good relative to the other vendors that we have had here. However, they need to find ways to be more flexible with the licensing and be able to deal with situations where we start generating more logs. Maybe having some controls in the Splunk interface to turn it off, so we don't have to change anything in our application.""Some of the insights that we have obtained as a part of using Splunk have greatly helped us in increasing our revenue in terms of selling our products.""I am not personally involved with the pricing of the solution."

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Questions from the Community
Top Answer: It’s in INR. Our data is on four sites and these are in the development phase. Different locations require different… more »
Top Answer: It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for… more »
Top Answer: The most valuable features are the inventory and personalization.
Top Answer: Having an integrated asset management tool, where I can plug in things that are offline, would be good. If I have taken… more »
Top Answer: I primarily use this solution for the Spiceworks Inventory system, as well as for helpdesk-related stuff. I have used it… more »
Top Answer: Dynatrace and Splunk are two different solutions that provide insight from different perspectives. Dynatrace is… more »
Top Answer: Focused on log collection and analysis. IT Operations - Predict and prevent problems with log (trap/syslog/Windows… more »
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Also Known As
Wavefront, Wavefront by VMware, VMware Tanzu Observability Splunk Enterprise Security
Learn
VMware
Spiceworks
Splunk
Overview

VMware Tanzu Observability provides metrics-driven analytics at massive scale, so you can get the most out of your cloud-native apps.

From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

Splunk software has been around since 2006 and the company has since grown to become an industry leader. Splunk's vision is to make machine data accessible, usable and valuable to everybody. The company offers a wide range of products to turn machine data into valuable information by monitoring and analyzing all activities. This is known as Operational Intelligence and is the unique value proposition of Splunk.

Splunk is well-known for its Log Management capabilities and also for its Security Information and Event Management (SIEM) solutions.

Offer
Learn more about VMware Tanzu Observability by Wavefront
Learn more about Spiceworks
Learn more about Splunk
Sample Customers
Box, Intuit, Workday, Groupon, British Gas, SpaceApe, Marketo, DoordDash, LyftBroward Center for the Performing Arts, Symantec, Webroot, EMC, PertinoSplunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Top Industries
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider18%
Financial Services Firm11%
Retailer5%
REVIEWERS
Manufacturing Company11%
Construction Company7%
K 12 Educational Company Or School7%
Transportation Company7%
VISITORS READING REVIEWS
Comms Service Provider24%
Computer Software Company19%
University9%
Government8%
REVIEWERS
Financial Services Firm18%
Energy/Utilities Company16%
Retailer10%
Insurance Company10%
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider16%
Financial Services Firm7%
Government6%
Company Size
No Data Available
REVIEWERS
Small Business51%
Midsize Enterprise29%
Large Enterprise20%
REVIEWERS
Small Business25%
Midsize Enterprise16%
Large Enterprise59%
VISITORS READING REVIEWS
Small Business17%
Midsize Enterprise18%
Large Enterprise65%
Find out what your peers are saying about Zabbix, Paessler AG, SolarWinds and others in IT Infrastructure Monitoring. Updated: November 2020.
447,439 professionals have used our research since 2012.
Spiceworks is ranked 16th in IT Infrastructure Monitoring with 5 reviews while Splunk is ranked 1st in Security Information and Event Management (SIEM) with 33 reviews. Spiceworks is rated 8.4, while Splunk is rated 8.2. The top reviewer of Spiceworks writes "Has good policy enforcement but the network mapping could be improved". On the other hand, the top reviewer of Splunk writes "Good support with an intuitive dashboard but the cost is too high". Spiceworks is most compared with Zabbix, SolarWinds NPM, JIRA Service Desk, Nagios Core and TOPdesk, whereas Splunk is most compared with Datadog, Dynatrace, IBM QRadar, Graylog and ELK Kibana.

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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.