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16,630 views|10,326 comparisons
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3,779 views|2,647 comparisons
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92,086 views|77,170 comparisons
Featured Review
Find out what your peers are saying about Zabbix, Datadog, SolarWinds and others in IT Infrastructure Monitoring. Updated: November 2021.
553,954 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"We have the business activity monitoring, the map, and the MBI modules and they are all very good.""The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment.""The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks.""Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs.""The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want.""You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."

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"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front.""Spiceworks is generic and free.""The most valuable features are the inventory and personalization.""It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status.""The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."

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"The ability to analyze huge amounts of sales data and accurate prediction of sales forecasting is the most valuable feature.""The scalability is good.""Its compatibility with other SIEMS is very useful.""It allows us to digest the information, the data, the different data streams, so we can make decisions based upon information that we receive, and it is pretty robust.""The initial setup is pretty straightforward.""Our clients are easily able to modify and evolve their implementations.""Splunk is a user-friendly solution.""The most valuable features in Splunk are the search function and the ability to run selected session reports. The session reports are important because I can use them to see what is going on in our environment weekly. Additionally, we can use the graph to see how often that particular event is happening."

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Cons
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French.""Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process.""During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier.""Improvements are needed in the area of cloud monitoring, as that's a newer feature.""Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD.""I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."

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"Having an integrated asset management tool, where I can plug in things that are offline, would be good.""Since Spiceworks is a free tool, it's not very scriptable or customizable.""The network mapping could be improved. Putting together an actual bonafide network map would be really nice.""There are a lot of disadvantages to Spiceworks because it's not an agent-based solution.""Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."

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"This is a costly solution.""The implementation and the scanning of the logs can be difficult.""It could be more user friendly, in terms of the end-user experience.""The configuration could be better.""In the next releases, I would like to see more pricing flexibility.""The solution has a high learning curve for users. It's a little complicated when you're trying to figure out all the features and what they do.""The solution could improve by giving more email details.""Technical support needs to be more responsive."

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Pricing and Cost Advice
"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support.""Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver.""Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons.""If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good.""The pricing works out well for us, given our environment and where we are."

More Centreon Pricing and Cost Advice »

Information Not Available
"This solution is costly. Splunk is obviously a great product, but you should only choose this product if you need all the features provided. Otherwise, if you don't need all the features to meet your requirements, there are probably other products that will be more cost-effective. It's cost versus the functionality requirement.""My customers have found the price of the solution to be high.""Its pricing model can be improved.""It can be cost-prohibitive when you start to scale and have terabytes of data. Its cost model is based on how much data it processes a day. If they're able to create scaled-down niche or custom package offerings, it may help with the cost. Instead of the full-blown features, if they can narrow the scope where it can only be used for a specific purpose, it would kind of create that market for the product, and it may help with the costing. When you start using it as a central aggregator and you're pumping tons of logs at it, pretty soon, you'll start hitting your cap on what it can process a day. Once you've got that, you're kind of defeating the purpose because you're going to have to scale back.""The pricing model is based on the number of gigabytes that you ingest into the Splunk system. So it can be an expensive solution.""I think that most of the monitoring solutions are expensive.""The price is comparable.""The pricing model is expensive and a nightmare based on the amount of data."

More Splunk Pricing and Cost Advice »

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Questions from the Community
Top Answer: The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were… more »
Top Answer: Their licensing model is really easy. You have one license and you have access to all the features, compared to other… more »
Top Answer: There is room for improvement in the basic reporting. They provide reporting in PDF files but you cannot modify these… more »
Top Answer: Spiceworks is generic and free.
Top Answer: Since Spiceworks is a free tool, it's not very scriptable or customizable.
Top Answer: We're using Spiceworks mainly for infrastructure monitoring.
Top Answer: It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for… more »
Top Answer: Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring… more »
Top Answer: The reporting aspect is good and it does what I need it to do.
Comparisons
Also Known As
Splunk Enterprise Security
Learn More
Overview
The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.
From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

Splunk software has been around since 2006 and the company has since grown to become an industry leader. Splunk's vision is to make machine data accessible, usable and valuable to everybody. The company offers a wide range of products to turn machine data into valuable information by monitoring and analyzing all activities. This is known as Operational Intelligence and is the unique value proposition of Splunk.

Splunk is well-known for its Log Management capabilities and also for its Security Information and Event Management (SIEM) solutions.

Offer
Learn more about Centreon
Learn more about Spiceworks
Learn more about Splunk
Sample Customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Top Industries
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider23%
Government5%
Wholesaler/Distributor4%
REVIEWERS
Manufacturing Company14%
Construction Company7%
Educational Organization7%
Transportation Company7%
VISITORS READING REVIEWS
Computer Software Company24%
Comms Service Provider24%
Government9%
Educational Organization6%
REVIEWERS
Financial Services Firm19%
Energy/Utilities Company12%
Computer Software Company10%
Retailer7%
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider18%
Financial Services Firm10%
Government7%
Company Size
REVIEWERS
Small Business50%
Midsize Enterprise14%
Large Enterprise36%
REVIEWERS
Small Business49%
Midsize Enterprise30%
Large Enterprise21%
REVIEWERS
Small Business31%
Midsize Enterprise15%
Large Enterprise54%
VISITORS READING REVIEWS
Small Business25%
Midsize Enterprise18%
Large Enterprise57%
Find out what your peers are saying about Zabbix, Datadog, SolarWinds and others in IT Infrastructure Monitoring. Updated: November 2021.
553,954 professionals have used our research since 2012.

Spiceworks is ranked 18th in IT Infrastructure Monitoring with 5 reviews while Splunk is ranked 1st in Security Information and Event Management (SIEM) with 48 reviews. Spiceworks is rated 6.8, while Splunk is rated 8.0. The top reviewer of Spiceworks writes "Has good policy enforcement but the network mapping could be improved". On the other hand, the top reviewer of Splunk writes "Good support with an intuitive dashboard but the cost is too high". Spiceworks is most compared with Zabbix, SolarWinds NPM, JIRA Service Management, ServiceNow and Zenoss Service Dynamics, whereas Splunk is most compared with Dynatrace, Datadog, IBM QRadar, ELK Logstash and Zabbix.

We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.