We performed a comparison between Spiceworks and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status."
"Tickets by e-mail, with actions by hastag."
"The solution is easy to use and easy to manage."
"It's easy to understand."
"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."
"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."
"It was easy to integrate Spiceworks with our existing setup."
"Spiceworks' dashboard allows you to drill down to the notes, where I can take an inventory of the network and see the devices I need to monitor."
"Exporting is a good feature. It helps me out when I have to do reports. I do a lot of exporting and crunching of the numbers. Dashboards are okay for showing to the leadership, but for doing statistics and updating tickets, the export feature is very beneficial for me."
"The ability to analyze huge amounts of sales data and accurate prediction of sales forecasting is the most valuable feature."
"The most valuable feature of Splunk Enterprise Security is the comprehensive logging capabilities it provides."
"The varied prebuilt feature is the most valuable because it ensures that we have complete coverage over all of the key questions."
"It is the best tool if you have a complex environment or if data ingestion is too huge."
"We can automatically suspend or terminate suspicious sessions."
"It is very simple to tweak or write a small piece of glue code to go ahead and create a new dashboard for a business unit to make near real-time decisions to focus more on other geographies when launching the product."
"The initial setup is simple, not very complex. Initial deployment takes around 10 to 15 minutes to set up the entire base for Splunk including all three tiers."
"The GUI must be improved."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"Sometimes, it can be difficult to integrate what you need."
"The SNMP sniffer requires a lot of work to get right."
"One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me."
"I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance."
"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."
"With Spiceworks, like, when I open the websites, I have to Zoom in. I need to zoom in on those websites sometimes because it makes it horrible to use."
"Previously, they developed custom connectors or add-ons for a lot of applications. But that number can be upgraded still. There are a lot of applications in the world that are not supported."
"Spam has different plugins but by default, the logs are not organized, it shows that there are roll-ups that are out of the box. I saw many plugins that can help improve or extend Splunk's functionality but I haven't tried any of them."
"The GUI could be improved to include some of the capabilities that other BI solutions have. The layout is a little restrictive where you can’t resize all the panels to exactly how you would like them without tweaking some XML code."
"The product was designed for security and IT with business intelligence needs, such as PDF exporting, but this has not been the highest priority. While the functionality is there, it could be developed more."
"We had an instance when Splunk failed and it took us a couple of days to recover."
"This is a costly solution."
"I haven't found a way for me to create my own plugins and integrate them into Splunk, but this isn't necessarily a limitation; it could simply be a lack of knowledge on my part."
"I would like to see ability to master management. In terms of clustering, how it manages clustering needs improvement."
Spiceworks is ranked 32nd in IT Infrastructure Monitoring with 47 reviews while Splunk Enterprise Security is ranked 2nd in Security Information and Event Management (SIEM) with 228 reviews. Spiceworks is rated 7.8, while Splunk Enterprise Security is rated 8.4. The top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Microsoft Sentinel and Elastic Security.
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