Spiceworks vs UserVoice

Spiceworks is ranked 7th in Help Desk Software with 6 reviews vs UserVoice which is ranked 18th in Help Desk Software with 2 reviews. The top reviewer of Spiceworks writes "The stability of the program is remarkably good, but it gets bogged down in an enterprise environment with over 2000 endpoints". The top reviewer of UserVoice writes "The knowledge base was instrumental in elevating our self-help tools for clients. We took all of our user guides to the cloud, as well as other client-facing documents". Spiceworks is most compared with Zabbix, Nagios XI and ManageEngine ServiceDesk Plus. UserVoice is most compared with JIRA Service Desk, Zendesk and WebEngage.
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Most Helpful Review
Anonymous avatar x60
SystemsAdmin480
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Quotes From Members Comparing Spiceworks vs UserVoice

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
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Help desk software report from it central station 2018 05 05 thumbnail
Find out what your peers are saying about ServiceNow, BMC, CA Technologies and others in Help Desk Software.
270,274 professionals have used our research since 2012.
Ranking
RANKING
Views
11,305
Comparisons
5,266
Reviews
6
Followers
741
Avg. Rating
7.8
Views
833
Comparisons
335
Reviews
2
Followers
377
Avg. Rating
7.5
Top Comparisons
Top Comparisons
Zabbix logo twitter bigger
Compared 29% of the time.
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Compared 14% of the time.
See more Spiceworks competitors »
Atlassian logo
Compared 14% of the time.
Zendesk logo
Compared 12% of the time.
We
Compared 7% of the time.
See more UserVoice competitors »
Website/Video
Website/VideoSpiceworks
  • Vendor 8037 screenshot 1524947773
UserVoice
  • Vendor 28910 screenshot 1524952714
OverviewQuestionmark icon
OverviewFrom network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.From scalable support with automated answers to common questions and support ticketing, to staying on top of churn (and drive word-of-mouth referrals) with satisfaction surveys, to in-depth product feedback we'll give you all the tools to fully engage and understand your users. Everything you need to build a healthy SaaS or mobile app business. It only takes a few minutes to embed a UserVoice widget, or mobile SDK, into your app giving you have a comprehensive solution for anything your users can throw at you.
OFFER
Learn more about Spiceworks
Learn more about UserVoice
Sample Customers
Sample CustomersBroward Center for the Performing Arts, Symantec, Webroot, EMC, PertinoPicCollage, FullContact, Bing Ads, zynga, Microsoft, Zillow, hootsuite, Sephora
Top IndustriesQuestionmark icon
Top Industries
REVIEWERS
Manufacturing Company
13%
Non Profit
9%
K 12 Educational Company Or School
9%
Retailer
9%
VISITORS READING REVIEWS
Manufacturing Company
10%
Comms Service Provider
9%
Security Firm
9%
University
7%
No Data Available
Company SizeQuestionmark icon
Company Size
REVIEWERS
Small Business
49%
Midsize Enterprise
31%
Large Enterprise
20%
VISITORS READING REVIEWS
Small Business
32%
Midsize Enterprise
37%
Large Enterprise
30%
No Data Available
Help desk software report from it central station 2018 05 05 thumbnail
Find out what your peers are saying about ServiceNow, BMC, CA Technologies and others in Help Desk Software.
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270,274 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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