We performed a comparison between Spiceworks and UserVoice based on real PeerSpot user reviews.
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Spiceworks is ranked 32nd in IT Infrastructure Monitoring with 47 reviews while UserVoice is ranked 18th in Customer Feedback Management. Spiceworks is rated 7.8, while UserVoice is rated 8.6. The top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". On the other hand, the top reviewer of UserVoice writes "The knowledge base was instrumental in elevating our self-help tools for clients. We took all of our user guides to the cloud, as well as other client-facing documents". Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus, whereas UserVoice is most compared with .
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