Splashtop Remote Support vs TeamViewer Pilot comparison

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Splashtop Logo
1,444 views|1,210 comparisons
100% willing to recommend
TeamViewer Logo
355 views|208 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Splashtop Remote Support and TeamViewer Pilot based on real PeerSpot user reviews.

Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Splashtop Remote Support vs. TeamViewer Pilot Report (Updated: May 2024).
769,976 professionals have used our research since 2012.
Featured Review
Othman Abdul Latif
UdaySiddu
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is very fast.""The initial setup is simple.""The ability to use mobile devices is helpful because we can support our clients from anywhere.""The tool's most valuable features are pricing and easy management."

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"It's easy enough to use.""Technical support has good responsiveness."

More TeamViewer Pilot Pros →

Cons
"The solution should add more options and tools for shortcuts, administration, etc.""Splashtop Remote Support needs to improve customization.""The packages that Splashtop has, tend to be a little bit confusing and should be simplified.""The integration features could be better."

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"It's quite power-hungry and some customers complain that it drains the batteries on their smartphones very quickly.""The location markings can appear incorrectly."

More TeamViewer Pilot Cons →

Pricing and Cost Advice
  • "The licensing fees are less than $400 per year."
  • "The price of the solution is mid-ranged, although it is more cost effective than that of TeamViewer."
  • More Splashtop Remote Support Pricing and Cost Advice →

  • "It is not an expensive product."
  • "We pay for the licensing monthly."
  • More TeamViewer Pilot Pricing and Cost Advice →

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    769,976 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The tool's most valuable features are pricing and easy management.
    Top Answer:Splashtop Remote Support needs to improve customization.
    Top Answer:We use Splashtop Remote Support for the remote server support.
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    Ranking
    17th
    out of 59 in Remote Access
    Views
    1,444
    Comparisons
    1,210
    Reviews
    1
    Average Words per Review
    146
    Rating
    8.0
    29th
    out of 59 in Remote Access
    Views
    355
    Comparisons
    208
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
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    Overview

    Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.

    TeamViewer Pilot is a remote assistance solution powered by augmented reality that enables you to connect to your support requesters and see what their smartphone camera live streams to your computer or mobile device while allowing you to draw, add text, or tag real-world objects with 3D markers for reference.

    Sample Customers
    Toyota, AT&T, Isuzu, Goodwill
    Information Not Available
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider8%
    Government7%
    Manufacturing Company6%
    No Data Available
    Company Size
    VISITORS READING REVIEWS
    Small Business43%
    Midsize Enterprise11%
    Large Enterprise46%
    No Data Available
    Buyer's Guide
    Splashtop Remote Support vs. TeamViewer Pilot
    May 2024
    Find out what your peers are saying about Splashtop Remote Support vs. TeamViewer Pilot and other solutions. Updated: May 2024.
    769,976 professionals have used our research since 2012.

    Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews while TeamViewer Pilot is ranked 29th in Remote Access. Splashtop Remote Support is rated 8.0, while TeamViewer Pilot is rated 8.0. The top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". On the other hand, the top reviewer of TeamViewer Pilot writes "Good tech support ". Splashtop Remote Support is most compared with Microsoft Remote Desktop Services, Parallels Access, TeamViewer, LogMeIn Rescue and ConnectWise ScreenConnect, whereas TeamViewer Pilot is most compared with TeamViewer Tensor and TeamViewer. See our Splashtop Remote Support vs. TeamViewer Pilot report.

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.