We performed a comparison between Splunk Infrastructure Monitoring and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's most valuable aspect is its ability to get information about all of the security measurements in my environment."
"Great monitoring of network devices."
"The Add data feature lets you gather any type of log and easily analyze it."
"We haven't really experienced any glitches or bugs."
"The alerts are the most valuable feature."
"The most valuable thing that we have seen within our group is the ability to ingest all this raw data and have it organized in a certain way so that different groups can get effective alerting from this massive amount of raw data that is out there."
"The features I have found most valuable are log searching and log analytics, both of which are quick features."
"Splunk Infrastructure Monitoring gives us complete visibility without the need for storage."
"The KPS used to automate the integration policy is the most valuable feature of Splunk ITSI."
"The solution is easy to scale."
"I find the episode review, glass tables, and correlation search features very useful."
"The glass tables are very helpful."
"The feature that stood out to me most from Splunk IT Service Intelligence (ITSI) was automated dashboarding or reporting. The solution lists the severity level of issues, and the response times."
"The most valuable aspect lies in its utilization of predictive analytics to anticipate and prevent incidents within a window of twenty to thirty minutes."
"Alerts and episodes are valuable to me."
"The flexibility to develop and consolidate many solutions into one platform is great."
"Splunk could be better integrated with configuration manager solutions so we can automatically resolve issues without human interference."
"We have both on-prem and cloud, and the challenge is getting all our log data aggregated or streams aggregated so that it is real-time. We do a pretty good job of that, but our organization is not using it as a security platform when it can do a great job of that."
"This solution is difficult to configure and the instructions are complex."
"In the next release, I would like to see more integration with other solutions."
"The deployment can be quite complex."
"There is a lot of room for improvement with the automation."
"The solution should have more sensors regarding fiber intelligence for security measures."
"The solution's stability is an area that has room for improvement. It needs to provide constant stability to its users."
"It is pretty okay. I am not sure whether the current release has already moved to the new framework where instead of the glass tables, we can directly use the Dashboard Studio. It would be nice to have that integrated into the same framework."
"It would be advantageous to enhance the dashboard by incorporating sections for monitoring, service health, and a filter for the KPIs."
"Splunk ITSI lacks out-of-the-box solutions for enterprise users."
"We'd like them to show more inputs on the dashboard."
"The solution should integrate more features in NEAP."
"Splunk ITSI consumes a lot of CPU resources."
"ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties."
"The dashboard queries should be improved. More queries should be suggested in order to produce better dashboards."
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Splunk Infrastructure Monitoring is ranked 14th in IT Infrastructure Monitoring with 23 reviews while Splunk ITSI (IT Service Intelligence) is ranked 5th in IT Alerting and Incident Management with 28 reviews. Splunk Infrastructure Monitoring is rated 8.2, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Splunk Infrastructure Monitoring writes "Helps to ingest a massive amount of raw data and use it effectively". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Splunk Infrastructure Monitoring is most compared with ServiceNow IT Operations Management, Nagios XI, Cisco Intersight, ITRS Geneos and OP5 Monitor, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and BMC TrueSight Operations Management. See our Splunk ITSI (IT Service Intelligence) vs. Splunk Infrastructure Monitoring report.
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