Symantec Siteminder vs Tools4ever HelloID comparison

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1,648 views|1,255 comparisons
93% willing to recommend
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309 views|213 comparisons
100% willing to recommend
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Executive Summary

We performed a comparison between Symantec Siteminder and Tools4ever HelloID based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO).
To learn more, read our detailed Single Sign-On (SSO) Report (Updated: April 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is reliable.""The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?""You can quickly deploy the entire product with a basic config within couple of hours.""The most valuable feature is the integration with the Active Directory.""It's quite scalable.""It's agent-based. It's convenient to deploy and integrate.""We almost never have outages nor see slowdowns.""IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."

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"You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it.""The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO.""The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc.""Now we can easily control who has access to which client or client application."

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Cons
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid.""We're currently unable to find information about if the solution can do a full implementation with SQL. Some better and more accessible documentation for new users or those curious about the product would be helpful.""The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect.""All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem.""I would prefer to see their SAML integration be a more streamlined and easier interface.""Some of the new protocols, like OAuth 2.0, could be improved.""To add more value to this solution it needs to be more user-friendly.""In future releases, I would like to see maybe more capabilities with some more modern authentication."

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"I would like to have the built-in provisioning module improved.""When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have.""Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique.""Integration with other Tools4ever applications such as SSRPM and IAM would be nice."

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Pricing and Cost Advice
  • "The price is quite comparable to the other enterprise-level solutions in that market."
  • "I recommend conducting a PoC on every available product before choose one."
  • "CA solutions are generally expensive but for the customer the ROI is big."
  • "Symantec Siteminder is expensive; they could definitely do better on the price."
  • "The licensing is fair for this solution."
  • "Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
  • "The pricing is reasonable."
  • More Symantec Siteminder Pricing and Cost Advice →

  • "In terms of costs and pricing, this solution is worth every penny."
  • "Since HelloID is very reasonably priced, the return-on-investment is fast."
  • More Tools4ever HelloID Pricing and Cost Advice →

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    23rd
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    Also Known As
    Single Sign-On, SiteMinder, CA SSO, Layer7 SiteMinder
    HelloID
    Learn More
    Overview

    Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.

    HelloID makes accessing applications easy by seamlessly integrating into an organization's portal where users already go for other information. It can also be offered through a familiar URL if a portal interface is not desired. By integrating HelloID into an existing portal, organizations make it simple for users to quickly find and access all the applications they need from a single dashboard. Once logged into the portal, the user sees an overview of the available cloud applications (e.g. Google Apps, Salesforce, Office 365, LinkedIn, Twitter, etc.) and simply clicks on that application's icon.

    Sample Customers
    British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
    Willis Independent School District, David Douglas School District
    Top Industries
    REVIEWERS
    Financial Services Firm39%
    Comms Service Provider7%
    Healthcare Company7%
    Retailer7%
    VISITORS READING REVIEWS
    Financial Services Firm34%
    Insurance Company11%
    Computer Software Company9%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Government14%
    University8%
    Educational Organization8%
    Company Size
    REVIEWERS
    Small Business8%
    Midsize Enterprise4%
    Large Enterprise88%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise5%
    Large Enterprise83%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise17%
    Large Enterprise59%
    Buyer's Guide
    Single Sign-On (SSO)
    April 2024
    Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO). Updated: April 2024.
    768,740 professionals have used our research since 2012.

    Symantec Siteminder is ranked 17th in Single Sign-On (SSO) with 69 reviews while Tools4ever HelloID is ranked 23rd in Single Sign-On (SSO). Symantec Siteminder is rated 8.0, while Tools4ever HelloID is rated 9.8. The top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". On the other hand, the top reviewer of Tools4ever HelloID writes "A flexible solution for application management, and facilitated centralization of our IAM". Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity, PingID and PingAccess, whereas Tools4ever HelloID is most compared with Microsoft Entra ID, Okta Workforce Identity, Microsoft Entra External ID and Imprivata OneSign.

    See our list of best Single Sign-On (SSO) vendors.

    We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.