We performed a comparison between Trellix Endpoint Security and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Ability to get forensics details and also memory exfiltration."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The setup is pretty simple."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The installation is pretty straightforward."
"It's easy to use and it's very powerful. It offers nice endpoint protection."
"It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts."
"The most valuable feature of Trellix Endpoint Security is containment, which takes less than a minute."
"It's easy to use."
"When Intel acquired McAfee they worked on the protocol so that all vendors can work on the same platform. It's a very big improvement in McAfee. All McAfee products talk to each other. Other vendor's products can join this platform as well so it makes it more powerful on the enterprise side for McAfee."
"It is a stable solution...The solution's technical support is good."
"The product’s stability and security features enhance user protection and organizational security."
"What I like the most is the customer pricing because it's a great value."
"The antivirus signature is valuable."
"The next-generation antivirus features are excellent."
"Trend Micro is easy to use and it has good security features."
"The configuration is easy."
"The administration through the cloud is valuable."
"It is a stable solution."
"It is their most comprehensive endpoint protection solution. It includes DLP and Office 365. It also includes device control and the rest of the little bells and whistles that the traditional AV vendors have."
"The SIEM could be improved."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The solution should address emerging threats like SQL injection."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"I haven't seen the use of AI in the solution."
"I think it would be nice if Dynamic Application Control would come together with McAfee Endpoint Security."
"Although they have increased the complexity, it has affected the scanning speed."
"There is room to improve with scalability."
"Technical support is an area that can be improved because sometimes, the response time is a bit slow and the explanation is short."
"The solution's technical support should be improved since we faced a lot of issues with the support. There were some delays in responses from the technical support."
"Recently, Trellix has introduced a CDR, which involves more manual response than automatic. I believe they should enhance the system by adding features like automated response and the ability to create custom playbooks. This is crucial for an EDR solution, and currently, Trellix lacks this feature while other products offer it."
"An area in need of improvement involves the overview, which usually does not enable one to get the value in reports."
"The solution could use better updates and fewer bugs."
"Trend Micro Smart Protection is a very system-intensive product, and it would be better if it could be made less burdensome on the resources."
"I've not explored all of the features up to now. I still need to see all of the features implemented first to be able to see if anything is missing. However, as of right now, it's working very well for us."
"The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products."
"The pricing of the solution can be improved."
"Trend Micro Smart Protection needs to improve its compliance features to cover more domains, such as BCIDSS rules. Enhancements in this area would enable quicker and more comprehensive compliance reporting."
"The threat response could be a bit better."
"Recently our end users are feeling that their system resources are too occupied and slowed because of the Trend Micro agent - that the agent is doing lots and lots of background activities which include that Application Control, Advanced Threat Protection. We raised the complaint with them and are waiting for their technical support. The support could be faster for all the Trend Micro solutions."
"Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration."
Trellix Endpoint Security is ranked 12th in Endpoint Protection Platform (EPP) with 94 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 38 reviews. Trellix Endpoint Security is rated 8.0, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Cisco Secure Endpoint, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon and Fortinet FortiClient. See our Trellix Endpoint Security vs. Trend Micro Smart Protection report.
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