We performed a comparison between Tungsten RPA and Zapier based on real PeerSpot user reviews.
Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Provides valuable tools working in integration with RPA tools."
"The OCR was quite stable and flexible."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"It is stable and scalable."
"The most valuable feature is the robotic process."
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"This is a stable platform and we did not encounter any big problems."
"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."
"The most valuable feature of Zapier is it saves me time doing repetitive tasks."
"The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve."
"The ability to connect web applications to trigger actions in another app after having enriched, formatted, delayed, grouped, and filtered is really valuable for many businesses."
"Webhooks are the most valuable feature of Zapier."
"The product's initial setup phase was very easy."
"Zapier is a really good tool for connecting multiple different platforms and data sources. For example, with Quickbase, I can easily integrate data from other sources like AWS or task-tracking platforms such as ClickUp or Asana."
"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."
"The scalability has room for improvement."
"Exception handling needs to be improved."
"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "
"The process discovery could be a bit better."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors."
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
"RPA technology is constantly changing, and sometimes Kofax lags behind."
"I think that this solution should have more apps connected to it."
"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."
"It is not worth the money if you have a little bit of a technical mind...Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work."
"System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome."
"I would like to see them improve the Quickbase integration. Currently, it only allows triggering actions when records are added, but it would be more useful if we could also trigger actions when records are modified or deleted."
"The pricing of the solution is quite expensive."
"Some apps are not available yet. For instance, a connection with Joomla! would be great. In general, all the most-used apps are available, but I bumped into Joomla! with a client."
"My biggest concern with Zapier would be their pricing strategy."
Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews while Zapier is ranked 10th in Cloud Data Integration with 40 reviews. Tungsten RPA is rated 7.4, while Zapier is rated 8.6. The top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". On the other hand, the top reviewer of Zapier writes "A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team ". Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and SAS Data Management, whereas Zapier is most compared with AWS Glue, Alteryx Designer, Tray.io, MuleSoft Composer and Coefficient. See our Tungsten RPA vs. Zapier report.
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