We performed a comparison between UKG and Xref based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Workday, Oracle and others in Cloud HCM."The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"The solution's UI is good. Also, it is very easy to use."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"It is much easier to use and the customer service is better than our previous solution."
"It is often quicker than playing phone tag, which happens a lot when you're doing reference check. Anyone that has done them before knows that they can turn into weeks of playing phone tag."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"UKG could be a little more flexible in some areas."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"It would be great to have a defense industry security check option. To be compliant, we have to have a different tool for that."
Earn 20 points
UKG is ranked 5th in Cloud HCM with 117 reviews while Xref is ranked 22nd in Applicant Tracking and Recruiting Software. UKG is rated 7.8, while Xref is rated 9.0. The top reviewer of UKG writes "A solution with the capability to integrate seamlessly with other third-party applications". On the other hand, the top reviewer of Xref writes "Helps improve turnaround times and flags suspicious activity". UKG is most compared with Workday, SAP SuccessFactors, PeopleSoft, Dayforce HCM and SAP HCM, whereas Xref is most compared with .
We monitor all Cloud HCM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
