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Read 117 UKG reviews
8,357 views|2,523 comparisons
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12,392 views|7,820 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between UKG and Workday based on real PeerSpot user reviews.

Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed UKG vs. Workday Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years.""It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want.""UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis.""The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good.""The solution's UI is good. Also, it is very easy to use.""The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit.""It is much easier to use and the customer service is better than our previous solution.""I like UKG's integration."

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"In terms of customization, while it may not be fully customizable, you can configure the features based on the foundation that Workday offers. This allows you to take the basic features and tailor them to the specific needs of your company or business. It provides a lot of configuration flexibility.""Workday is easy to use. Timesheet and resource management are also easy.""The software is easy to learn and use. When compared to SAP HR and SAP HCM, the tool is easy to access and understand. We have a hierarchy and structural connectivity in Workday. There is a certification for the solution and when we do it, we become the certified partners of the company""We like the fact that this solution is very user-friendly, with a straightforward user interface.""It helps the users to enroll for the benefits automatically and update their life events without the involvement of HR individuals or back-office staff. It enables a person to take action on their own. It reduces the administrative burden on HR and puts the ownership on the person that is going through the life event, whether it is having a child, taking a leave of absence, or something else. There are easy ways to integrate Workday with your common benefits. At least in the USA, it can be integrated with common benefits providers such as Fidelity, Blue Cross Blue Shield, Aetna, etc. It has got a connector that is able to connect with the vendor or the third party to which you are trying to send the eligibility file. It basically allows us to automate or set up the tool, and the integration with the provider is a lot quicker than competing tools. When it comes to reporting on just eligibility and SLSA, it is a lot more user-intuitive. Depending on the purpose of what you are doing, you can grant security rights or roles, for example, you can control whether someone is a benefits administrator doing an independent audit. Workday makes it very easy to do that. It significantly simplifies the reporting process.""I found the analysis features to be very useful for our company. I also found the modules installed to be aligned with our company's KPIs. These were the two features that stood out.""Provides flexibility to integrate with the product. It has several tools, out-of-the-box, for integrations. It delivers pre-built interfaces for specific vendors, pre-built generic integrations to extract or push data into Workday through configuration.""We use the platform for tasks, including applying for leaves, communication, and adhering to our organization's policies through efficient goal setting and reviews."

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Cons
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base.""Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback.""I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports.""Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports.""I would like the capability to use UKG as a single platform without the need to alternate between systems.""UKG could be a little more flexible in some areas.""One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it.""The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."

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"It is good that much of the development is based on community input but often that can lead to details being ignored and small, nagging issues are ignored.""They don't have worker payroll in the product. We have to solve our payroll. I hope one day they will be able to have their own localized standard payrolls for all countries.""For time management, it does not have a calendar generator. For example, if you want to have a shift calendar for an entire year, you need to push the entire year's calendar into the system instead of being able to generate it using a time management pattern.""Reporting systems should be improved. If you want to report it on paper, if you want something more BI oriented, more high level predictive or more data-driven, it should be improved.""One potential feature that could be added is the ability to streamline business processes through quick tips and guided tours. This would allow for a smoother and more guided experience for colleagues as they navigate through different processes and steps. It would be similar to a guidance system or a step-by-step tutorial that could be added after the business process to guide users through it.""The expenses and reimbursements module could be improved. Creating expense reports is time consuming and inefficient compared to other expense solutions.""The solution can be improved by speeding up the load time when pulling up information.""Analytical tools have needed improvement. Workday has just released Prism Analytics, to replace the current analytical tools, so it’s in the early stages."

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Pricing and Cost Advice
  • "I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
  • "While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
  • More UKG Pricing and Cost Advice →

  • "With a bigger budget, I would recommend SAP."
  • "Workday is an expensive solution."
  • "You have the license fee per module, and then you have a kind of annual training fee, which is a kind of add-on. I wouldn't say it is exhaustive; it is minor. Licensing is pretty transparent for most of the part."
  • "The pricing is good from an HR perspective, although management gets upset after spending $500,000 a year, every year."
  • "Its price is pretty high. It is more expensive than what is offered by other competitors in the market."
  • "It has an annual subscription rate, but I'm not sure how it will work."
  • "The pricing for this solution is fairly high. It is not affordable for small and mid-sized companies."
  • "By and large, Workday is expensive. It is based on the headcount. I'd probably rate it a three or four out of five in terms of pricing. It'd be like buying a Mercedes or a high-end car. It's expensive, but there's a specific value that you're getting with additional features and things of that nature. Using that metaphor, Workday probably tends to be more of a luxury. There are others like ADP that can do your payroll, your time off, and other things, but they don't do it as well."
  • More Workday Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:UKG could be a little more flexible in some areas.
    Top Answer:We use UKG for payroll and other core HR functions.
    Top Answer:Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process… more »
    Top Answer:We use the platform for tasks, including applying for leaves, communication, and adhering to our organization's policies through efficient goal setting and reviews.
    Ranking
    6th
    Views
    8,357
    Comparisons
    2,523
    Reviews
    4
    Average Words per Review
    513
    Rating
    8.5
    1st
    Views
    12,392
    Comparisons
    7,820
    Reviews
    26
    Average Words per Review
    398
    Rating
    8.3
    Comparisons
    Also Known As
    UKG Pro, UKG Dimensons, UKG Ready
    Learn More
    Overview

    At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

    We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful. 

    Workday is a cloud-based software solution that specializes in developing applications for capital and finance management applications. The system is built to work in global workforces and is adaptable. The global system ensures that users are up to date and can manage internal career-related information, and everyday business problems like timesheets, payrolls, and time off.

    “A Pioneer in Software-as-a-Service”

    Workday Human Capital Management tool is designed to simplify and streamline your work. It leverages machine learning to adapt capital management to a changing environment.

    The Workday model is based on delivering a single system that uses a single source of data and a single security model to deliver a unique user experience. The system is user-friendly and ensures that employees and management can use it from any and all devices. Workday HCM integrates into a central system that includes financial management, payroll, recruiting, learning, and planning. Managers and employees can provide feedback to one another, too.

    Workday’s features include:

    • Flexible framework that lets you organize your staff according to different criteria. You can group employees by function, hierarchy, or department.
    • Personalized career guidance: Knowledge management and career guidance that can be easily customized for each staff member and also done at scale.
    • Augmented reporting and analytics: Configure, change, update, and publish reports, scorecards, and dashboards. The system centralizes the transactional and analytical data so you can act on the data from anywhere.
    • Compensation tools: Compensatio, payroll, and time tracking are automated and simplified.
    • Workforce planning allows you to uncover and address talent gaps and get visibility of your staff.
    • Mobile-first ensign approach: Users can access all resources from any device, and they are always in sync.
    • Machine learning capabilities enable personalized enterprise experiences and faster business processes.

    Workday smart platform consists of the following modules:

    • Human resource management
    • Business process management
    • Reporting and analytics
    • Benefits administration
    • Compensation management
    • Talent management
    • Survey framework
    • Employee and management self-service

    Reviews from Real Users

    Many organizations choose Workday because it provides an all-in-one modular solution for human capital and finance management. Our users say they like the ease of use for time-off requests, career and development segments, and overall HR management. The records and reporting capabilities are another popular feature.

    "The solution was very good at reconfiguration and customization of their software. It helped us to meet federal regulations," said one user. Another said that the best feature is the optimization of the work day experience with a unified platform that can be applied across different business units. “You will never find a use case that cannot be covered," said a third.

    Sample Customers
    Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
    AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!
    Top Industries
    REVIEWERS
    Financial Services Firm13%
    Healthcare Company13%
    Manufacturing Company11%
    Energy/Utilities Company6%
    VISITORS READING REVIEWS
    Educational Organization85%
    Computer Software Company2%
    Healthcare Company1%
    Financial Services Firm1%
    REVIEWERS
    Financial Services Firm29%
    Manufacturing Company10%
    Computer Software Company10%
    Hospitality Company6%
    VISITORS READING REVIEWS
    Educational Organization26%
    Computer Software Company9%
    Financial Services Firm8%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise33%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business3%
    Midsize Enterprise88%
    Large Enterprise9%
    REVIEWERS
    Small Business25%
    Midsize Enterprise9%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise32%
    Large Enterprise54%
    Buyer's Guide
    UKG vs. Workday
    March 2024
    Find out what your peers are saying about UKG vs. Workday and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    UKG is ranked 6th in Benefits Administration with 4 reviews while Workday is ranked 1st in Benefits Administration with 27 reviews. UKG is rated 7.8, while Workday is rated 8.2. The top reviewer of UKG writes "A solution with the capability to integrate seamlessly with other third-party applications". On the other hand, the top reviewer of Workday writes "Offers good business process framework and out-of-the-box reporting, and brings operational efficiencies". UKG is most compared with SAP SuccessFactors, PeopleSoft, SAP HCM, Saviom Resource Management and Ceridian Dayforce HCM, whereas Workday is most compared with SAP SuccessFactors, SAP HCM, Oracle HCM Cloud, PeopleSoft and Cornerstone Learning. See our UKG vs. Workday report.

    See our list of best Benefits Administration vendors, best Talent Management vendors, and best Talent Acquisition vendors.

    We monitor all Benefits Administration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.