We performed a comparison between Workato and Zapier based on real PeerSpot user reviews.
Find out in this report how the two Integration Platform as a Service (iPaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very easy to use. It takes complex workloads away, and it provides very smooth integration. It has got a lot of out-of-the-box connectors. It has got a lot of out-of-the-box APIs, which makes it really easy to integrate with applications for different use cases, whether it is in finance, HR, or customer operations. It is by far our favorite integration product."
"Stability-wise, I rate the solution a ten out of ten."
"Workato is low code, intuitive, and easy to use."
"The most valuable features are easy integration, quick tab to develop, quick tab to market, and interactive integration platform."
"It is easier to use than other technical open-source technologies."
"Their automation and workflows are very strong, and you can build the workflows very easily and quickly."
"It's easy to understand, makes flows and is efficient."
"Zapier's interface, for me, is the solution's greatest value proposition. It is designed and developed for people who don't have a clue about what they're trying to do. It has a very user-friendly interface."
"The ability to connect web applications to trigger actions in another app after having enriched, formatted, delayed, grouped, and filtered is really valuable for many businesses."
"The solution is a SaaS and does not require a complex setup."
"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."
"The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve."
"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."
"Zapier’s most valuable feature is its ability to interconnect applications or devices."
"The product's most valuable feature is automation."
"Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations."
"I would like to see the dashboarding and reporting processes improved."
"A limitation is that their cloud presence is only in North America and Europe."
"The only minor drawback would be if there was a UI at the front of it, for apps and for a portal as well, it would make it really easy. It would be really useful if there were more apps capabilities."
"The management dashboard in the solution is an area with shortcomings that needs improvement."
"It is tedious to make a tailor-fit function."
"From the deployment point of view, our customers encounter platform downtime where it does not serve the actual request on the systems."
"It is not worth the money if you have a little bit of a technical mind...Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work."
"At the moment, they allow a limited number of apps. I look forward to getting more apps for each package."
"Zapier could be a little faster, but that might not be possible. I would encourage Zapier to make more API endpoints for each application"
"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."
"There is room for improvement in the support. They are not responsive, and they don't take much time to get resolved."
"I would like to see them improve the Quickbase integration. Currently, it only allows triggering actions when records are added, but it would be more useful if we could also trigger actions when records are modified or deleted."
"My biggest concern with Zapier would be their pricing strategy."
"Some apps are not available yet. For instance, a connection with Joomla! would be great. In general, all the most-used apps are available, but I bumped into Joomla! with a client."
Workato is ranked 8th in Integration Platform as a Service (iPaaS) with 9 reviews while Zapier is ranked 10th in Cloud Data Integration with 40 reviews. Workato is rated 8.4, while Zapier is rated 8.6. The top reviewer of Workato writes " Great automation and strong workflows useful for integration". On the other hand, the top reviewer of Zapier writes "A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team ". Workato is most compared with Microsoft Azure Logic Apps, MuleSoft Composer, Azure Data Factory, Oracle Integration Cloud Service and SSIS, whereas Zapier is most compared with AWS Glue, Alteryx Designer, Tray.io, MuleSoft Composer and IBM App Connect. See our Workato vs. Zapier report.
We monitor all Integration Platform as a Service (iPaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
