Dayforce HCM Room for Improvement
The management and reporting of the GL costing could be improved. We're public sector, and that's a very basic feature right now to see fund and grant labor costs across the enterprise. They are reportable, but separated by pay group. Position management has seen a great increase in functionality since we implemented it. We included work for a custom report for EEO-4 in our implementation as there was not an out of the box.
View full review »EA
reviewer2244261
HRIS Manager at a real estate/law firm with 1,001-5,000 employees
The benefits offered by the product have improved a lot because earlier, the tool did not offer the option for enrollment through the mobile, but now they do allow it. The users have to put in the effort to set up the option for benefit enrollment through the mobile separately instead of just having it come from the platform. I like the compensation module because users can set up different cycles or use the old compensation plan. The tool has improved a lot, but it is not very user-friendly.
The product's user-friendliness is an area with certain shortcomings where improvements are required.
I would like the tool to keep up with everything from a compliance perspective. In California, there are specific compliance requirements to be followed. My company wants to ask Ceridian Dayforce HCM to let our employees review their time sheets and approve those before they go to the manager since it is not something that can be done currently with the product.
My only concern is that ADP Workforce Now is not a user-friendly product, making it an area where improvements are needed.
The reporting could be improved. It needs to be simplified. It can be a bit complex.
Buyer's Guide
Dayforce HCM
May 2024
Learn what your peers think about Dayforce HCM. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
771,170 professionals have used our research since 2012.
One area to be improved is the solution's reporting function, which can be cumbersome. In contrast, other software, such as Replicon, offers a drag-and-drop feature to create a report quickly and easily. This feature is not available in Ceridian Dayforce HCM, where obtaining a report requires a long, drawn-out process. Furthermore, obtaining specific desired features without knowledge of the scripts can be challenging. If one lacks this knowledge, they must turn to support, which can charge the company for reports. This issue is problematic because reporting should be included in the product, given that metrics are crucial to businesses and the solution drives workforce planning.
View full review »EA
reviewer2244261
HRIS Manager at a real estate/law firm with 1,001-5,000 employees
The solution's dashboards and geofencing could be improved.
Typically, a lot of systems have a special reason code for every field. In Ceridian Dayforce HCM, the reason code is the same section that updates different fields. If you have a new hire and they get a promotion, you will return to the same list and enter those in, which is very confusing.
View full review »The connections, specifically the import and export connections, in Dayforce Connected Pay which manages global payroll processing, need improvement. The reporting function in the solution needs to improve.
Making the solution more user-friendly is one of the features that I would like to add to the solution to make my life easier.
View full review »CW
Cheryl Wampler
HR Director - Americas at Tech International
I would like to continue to see improvements in the Recruiting module. I would like to see this module interact with Calendars, such as Outlook, etc.
I would also like to see some improvement in standard reports. A standard report should be available to pull the required information for Affirmative Action Plans. I do not think I should have to build or create one.
View full review »RN
Rita Novak
Human Resources Manager at Camex Equipment Sales & Rentals
An area for improvement could be a little more testing before implementing hotfixes to make sure they do not interfere with any active customized products. Also, there are more import glitches with the new system.
View full review »AN
reviewer986141
Principal WFM Consultant at a tech services company with 501-1,000 employees
Dayforce has its gaps like every HR system, but nothing comes to mind at the moment.
View full review »PS
Pamela Salzman PHR
Benefits Manager at Portfolio Recovery Associates, Inc.
Our current software program offers a home page with important company documents and a place for company announcements. Unfortunately, Ceridian Dayfoce does not offer this.
View full review »TG
reviewer2226663
Human Resources Advisor at a tech services company with 1,001-5,000 employees
I would like the solution to improve its customer service communication.
View full review »SS
Stephanie Scolieri-Iafano PCP
Supervisor, Payroll, Benefits and Pension at Spicers Canada
I would like to see more built-in forms, like government issued forms (T2200). This would save a lot of time during the year-end process.
JS
Jennifer Smith
Human Resources Manager at Keilhauer
The product they sell you is not the end product. Many things are presented as though they will be included with the system but then require costly upgrades.
Our implementations have been terrible. It's all smoke and mirrors.
View full review »It would be nice if retro pay calculations were made automatically for salaried payroll, so a calculation and manual entry do not have to be done.
View full review »Buyer's Guide
Dayforce HCM
May 2024
Learn what your peers think about Dayforce HCM. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
771,170 professionals have used our research since 2012.