I have used other discovery tools previously. I have worked with the BMC Discovery tool in my previous organization. It is also a very good tool. As compared to Device42, its price is very less, but you get almost the same features that Device42 has. There are only one or two features that you don't get in BMC Discovery. The main difference is the pricing. Device42's pricing is higher than BMC Discovery's pricing, and that's why most of the time, people opt for BMC Discovery.

Accuracy-wise, both tools are the same, but it totally depends on your configuration of the global settings. Both tools have their own settings, and it depends upon your business requirements and how you want to configure the tool. You have the option to configure the tool and get accuracy within your data. So, it depends upon your global settings in the tool, but accuracy-wise, both tools are the same.

In technical aspects, Device42 stands out as the strongest, especially considering its robust capabilities on a VM and the option to be built as a standalone device.

I've used BMC and ServiceNow. All of the solutions are about as accurate. The only difference is that BMC and ServiceNow are giant corporations compared to Device42. That sounds negative, but Device42 offers a quicker turnaround on feature requests and support tickets. It's second to none. When you raise a ticket with ServiceNow, you may get a reply in a week. Device42 responds the same day.

I'm not involved in the pricing, but I know people who have switched to Device42 from ServiceNow or BMC due to cost. It's considerably cheaper, but you get the same result.

We were using another tool. We wanted to integrate an asset management solution with it, but we couldn’t do it because we had to manually set the relationship between all the assets. It was time-consuming. So, we switched to Device42.

We used different solutions from different platforms. Some of them only fulfilled one specific portion of what Device42 would fulfill. They were coming from all over the place. E.g., we were using Excel spreadsheets and Word documents for some stuff. It was a mess and all over the place.

Our IT lead worked with Device42 in the past. He heavily recommended them so we moved forward with it. There has been a big need for our organization to centralize everything and have a proper change management and inventory system with live updates.

Our tool before was Rectangles, which is an open source tool. The usability is a bit old but people like to work with it. However, everything in this tool is created manually. To create all devices manually, it's a big pain. To update everything is another big pain. In a big environment, it is not possible to use. With the auto-discovery of Device42, we are nearly up-to-date with all our systems.

I have also used another tool that was written by an application developer inside the company. It contained some special reports and other things.

We were using spreadsheets and we had a couple of homegrown databases. We weren't using any commercial product prior to a Device42.

We came across the solution because we needed to find a better way to do keep track of all the data. We did some Google searches at the time to see what other people were out there doing. I'm also part of a few different online communities, and I'm sure I asked around those, at the time, if anybody had thoughts or suggestions.

Previously, it was just a black hole. People guessing they knew what talked to what. There was no centralized tool for bringing it altogether.

We primarily chose to go with Device42 because we needed to know our application dependencies before moving to the cloud. We didn't want to rely on individual teams, like the network team, to say, "We have this diagram, app, or program that we use." We needed somewhere where we could see it. We also needed all the different parts to come together to see what's going on.

I've been working in this organization for the last five months, and I am not sure which solution they were using before. 

Before we used Device42 we had nothing except Excel sheets. We began our asset management with Device42.

We previously used Excel spreadsheets.

This is our first such solution.

We used NetBox. We switched to Device42 because it's better.

They had something called Rack Monkey. It was the most trivial program I've ever seen so that's why we looked for something else.