We did not previously use a different solution. We just did it the old-fashioned way and went up and visually put eyes on the systems and made sure there were no alarms on the screen. That was about it.

I don't know what they did before PredictPulse here.

The system we had before was a local monitoring system but we never really had a monitoring system for the UPS's before now.

The primary reason we went with PredictPulse was to have optimum maintenance of the system with minimal manpower because. Manpower resources are scarce in the agency. It's difficult to hire a large number of people and it's also difficult to get skilled people because you have to be trained in the skills for maintaining UPS's. You have to train the staff for each model. There is a cost saving there because now I don't have to train people because the PredictPulse software, along with the service that Eaton offers, will save me maintenance and training.

It is the first pilot at Kaiser to have a monitoring system.

We do have another data center, which was already equipped with two different names, we don't know their versions, so their UPSes, it's pretty stable as well. It just doesn't seem to have any much of a web interface as the Eaton does, but they're both equally stable and dependable.

We did not have a previous analytics solution.

Compared to our old solution, if we had a power failure and were on generator, we relied on text messages from Entergy or a text message from the people on the floor that said that the lights had been on dim for way too long. 

I don't want to know what would happen if we had to go back to the old days where they sent emails that said I'm sorry that the lights went a little too long or the generator kicked in again. We knew that it kicked in for exercise on X day, X time, but you'd be surprised how often we didn't get that email. In fact, we had to set up a UPS workstation hiding in a corner, Then, when the power went off, it sent out an audible alert so they would know to send us an email.

One of the reasons Eaton was selected was the power save mode. In fact, I believe the building contractor had hoped to use what they considered some equivalent UPS system, and it was vetoed because it didn't have a power save feature. This one was spec'd, and we're very happy with it. We've always been extremely happy with the professionalism and training of the technicians.

We previously had a generator, which was insufficient. 

We had a small fire in our ceiling. Then, we had to get big giant fans to keep the room cool to keep the equipment going. It was pretty messy. So, we spent a lot of money in a very short time frame.

Now, when the UPS kicks on, the generator knows. If the UPS is running longer than five minutes, the generator kicks in.

If I recall correctly we had an Emerson unit previously.

We had a room we had to fit the solution in. That's how we came to the system, so it would fit in the room that we had for it. Compared to the old system we had, it has a larger footprint, but the old one did not take care of as much as the new system does. The power density is greater than what we were dealing with before.

If we would have upgraded the old system, the footprint from adding on to that old system wouldn't have fit in the space that we had available.

We had a greater comfort level with the Eaton products. In part that was because of how it fit in the space we were dealing with; we were constrained. In addition, there are no issues with hotspots. Beyond that, we also use a lot of Eaton equipment throughout our property. Keeping in line with that was definitely a positive.

We did not have a previous solution. We implemented PredictPulse to provide more visibility into the systems. We have our own automation system that monitors, but that still requires us to generate a service call. Eaton PredictPulse eliminates that and automates that aspect for us.