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Eaton PredictPulse Pros and Cons

Eaton PredictPulse Pros

VS
Automation Engineer at a pharma/biotech company with 10,001+ employees
PredictPulse tells me stuff like, "Hey, this room's too hot," that's going to kill my UPS. That's going to shut this thing down. It might prevent a power outage. Right there, that one's not quite as critical, but you're talking, if they go down, tens of thousands at a minimum of loss. So, it pays for itself by having the ability to know without having to walk out there all the time and look at it, because people will get busy, then they won't do their rounds and stuff getting missed. With PredictPulse, it doesn't get missed.
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KT
System Engineer at a government with 51-200 employees
Event Viewer saves me a lot of time when getting everything ready for our fire insurance rating inspection, once every seven to eight years.
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WD
Manager at LA METRO
The most valuable feature is the instant notification, remotely via email, of any change in the status of the UPS, which is important. The UPS's provide critical control functions, such as emergency lighting and operation of emergency communications for passengers, and operation of critical radio systems which are needed for communication between Metro and the local Sheriff department.
You can also program a report at the frequency you choose — I chose a monthly frequency — and get a report from each unit describing the average performance throughout that time period. That's very critical because we can use that as a maintenance tool to monitor the health of the unit.
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Learn what your peers think about Eaton PredictPulse. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
543,089 professionals have used our research since 2012.
CM
Field Service Technician at a healthcare company with 10,001+ employees
The most valuable feature is being able to run reports on it. We get a monthly report on outages and usage and we can see how often we've had downtime, if we've had downtime.
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Electrical and Instrumentation Technician at Marathon Petroleum Corporation
PredictPulse saved us time by helping to avoid downtime and other problems. It would take 20 minutes to an hour to try to figure out the problem, whereas we immediately knew where the problem was with the help of PredictPulse. It easily saves us hundreds of man-hours just for that downtime. For production, we did have production lost and that could be in the thousands to possibly millions of dollars.
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Facility Manager at a hospitality company with 501-1,000 employees
Many of its features are valuable, but the ability to be notified in real-time is the most valuable aspect. I can be at home, it could be the middle of the night. We have it set up so that it sends emails to people if it engaged.
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Eaton PredictPulse Cons

VS
Automation Engineer at a pharma/biotech company with 10,001+ employees
They have redone the monthly report to make them easier to read through.
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KT
System Engineer at a government with 51-200 employees
Right now, the problem with our emails is we do not have a way to separate emails to Eaton versus us. So, we get a lot of alerts that we might not get, which are almost considered spam. It would be nice if we could segregate them: This group of people gets these emails and this other group of people gets these emails. As of now, it's a shotgun approach where we get so many. It's like, "Oh God, another one," as opposed to being able to filter out exactly what we do want, since we don't want to miss any.
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WD
Manager at LA METRO
I don't have problems with Eaton products, except that they're proprietary.
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Learn what your peers think about Eaton PredictPulse. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
543,089 professionals have used our research since 2012.
CM
Field Service Technician at a healthcare company with 10,001+ employees
It's been working very well. The only issue I've ever had with it was when we did the initial setup. We had issues getting it to bypass through the firewall. Their support staff were very helpful and we were able to get that taken care of pretty quickly, within a day or two.
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Electrical and Instrumentation Technician at Marathon Petroleum Corporation
I would like to see more voltage and current values. Input voltage has a phase to phase option and then there is a phase to neutral option for each phase and there are three phases. So it would be nice to see an average of each of those instead of just a voltage for each individual phase. If there was an average of those three, then that would be less math for me.
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Facility Manager at a hospitality company with 501-1,000 employees
The only thing I can think of is the remote monitoring. When it's communicating something, if there's an event or there's an issue, the dashboard and how it's presented could be improved. I know what it's communicating, but if we had someone at a different level monitoring it, they might not understand if it's a critical item. The remote monitoring dashboard could be simplified.
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Learn what your peers think about Eaton PredictPulse. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
543,089 professionals have used our research since 2012.