Fortinet FortiGate Cloud Reviews

The FortiCloud is being used as a security fabric. It provides insights into the overall activity at the locations which we have deployed. We are in around 30 to 40 locations which we manage over a cloud. Managing is very simple via Fortinet, which really is a value-add to our technology - at least, the infrastructure portion, the management part. 

If you compare the manageability part with Palo Alto, the access via the GUI is very fast in Fortinet, as compared to Palo Alto. In Palo Alto, when saving any configuration, it takes two to three minutes of time while committing the configuration. In Fortinet, it is just a click and it just gets saved.

The intel we get from Fortinet is its most valuable aspect.

The solution could add load balancing and QS features at an application level. In Fortinet, they don't have application-level visibility as we have in Palo Alto. That is something Fortinet can improve on, the application-level visibility.

The SSL visibility could be better. The content which is encrypted, if they can add an encryption engine, which can check the traffic of SCTPS and do the analysis and the threat filtering, or the URL filtering, in the content, that would be ideal. That way, we don't have to purchase another separate product, like Content Peeper, or other products that do dedicated SSL filtering.

I'd like application-side reporting, for example, who are the top 10 users, what users are using what. 

In terms of the complexity, if they integrate and give the track-to reporting to management, that will be a great feature for a future release.

The scalability depends on the sizing. You need to ask: who is the system engineer who is sizing for the customer? For example, if you are the customer and you have a 50 user setup, and the system engineer is proposing a 30E, that may not be a good or an ideal model for 50 users. A 40F would likely be better, as, when we enable UTM, it will enable all the functionality and all the engines will get started, and it will get used. The CPU processing will get distributed among all the services, and then performance may be spread across as well. That's why, while doing the sizing, I would suggest that any system engineer sizes a little bit on the higher side so that, even if the user count goes up, or if the customer plans for scaling, then that won't be a challenge for near future.

For us, the majority of the customers are on Fortinet. A majority of the other customers are on Sophos, and a few customers are on Palo Alto. Most of the enterprise customers are on Palo Alto. Most of the SMB customers are on Fortinet.

The support is quite good. It depends upon the scope. If it's something implementation-based, they won't entertain you. However, if the issue is critical, then they will definitely help. Support is good. Fortinet has good support for India. I have no complaints.

We're also familiar with Palo Alto and Check Point. It's easier to manage or configure, as compared to Palo Alto or Check Point.

The deployment depends upon the requirements. Generally, if there is a standalone infrastructure, and someone wants to configure Fortinet, then it shouldn't take more than one day. However, if you have multi-locations, there might be multiple dependencies or local issues and other stuff, and the configurations may be different. There may be some pools that need to get access from this to that. That might take a few more days. That said, from an implementation aspect, Fortinet implementation is much easier as compared to Palo Alto.

How many people you need for maintenance depends on the nature of the business. For example, in banking, you need 24/7 uptime. You need at least one engineer in a shift to manage the Fortinet devices. Otherwise, two engineers are enough - one for deployment, and the same person can also manage the firewall. Therefore, one to two engineers are more than enough to manage firewalls, Fortinet, the traffic, and to do whitelisting, blacklisting, et cetera. They can do the troubleshooting part and open the ports according to the application requirements.

It is better to have a partner who knows the best practices in order to deploy everything properly. You need someone who can do the staging part, who can do the configuration part, who understands the basic things as well as be able to handle more difficult use cases. It is better to take a help of a partner or integrator.

I've definitely seen an ROI.

In terms of pricing, if it is a cloud subscription, then I prefer to go with the yearly subscription - if you don't have to scale much. However, when you're planning for on-prem devices, then you should go for a three-year license.

There's extra pricing for the UTM and the hardware cost. For a UTM license, they charge an extra fee.

We're using the latest version of the solution.

I'd rate the solution at a seven out of ten.

We are using Fortinet FortiGate Cloud mainly for a file server at the office, and we have some services that transfer some applications remotely. We are using the firewall to secure the connection to our offices, for the internet connection, and for the applications using the VPN connections.

We have found the most valuable features of Fortinet FortiGate Cloud are the firewall and the VPN connection manager. I am not worried about any cyber attacks, the solution is secure and I receive daily summary reports.

I have used Fortinet FortiGate Cloud within the last 12 months.

The solution has been highly reliable.

Fortinet FortiGate Cloud is scalable.

I rate the scalability of Fortinet FortiGate Cloud a five out of five.

We were using the solution more but since the Coronavirus and other political circumstances in Lebanon, we have downsized the company. We had approximately 25 users using the solution but it has been reduced to only three users.

I have stopped the support contract because I never used it for five years. I never faced any issue that requires support.  Any issues I had it was easy to handle myself. The solution is very reliable.

When I started my job at the company, they had a Juniper firewall, but it was out of warranty and out of contract. While researching, I found the Fortinet FortiGate Cloud, and I read some good reviews about it which were good and this is why I selected it.

For a system administrator, the initial setup is straightforward. I didn't face any issue configuring it. It was so easy. There are videos and tutorials, which helps a lot.

It took one hour for the installation at the cabinet and the wiring, approximately five hours for the full configuration for the VPN tunneling, and subnetting the IP.

I did the implementation and maintenance myself. 

The price of Fortinet FortiGate Cloud is affordable. However, lowering the price would be good for the end-users. The cost of the solution was approximately $800 per year. There are some additional features you can add in addition to the regular features.

I would advise others to purchase this solution because it's reliable and it's worth every dollar.

I rate Fortinet FortiGate Cloud a nine out of ten.

We use the solution to protect our office facilities. We have it deployed on a couple of hundred devices and we have about 30 users. We are customers of Fortinet and I'm the CEO. 

The solution offers very good network performance and efficiency.

We had a problem with external attacks in the previous solution we were using so I'd always like to see additional security around that problem. 

I've been using this solution for six months. 

The solution is very stable. 

Fortinet has very comprehensive documentation, so we haven't communicated with technical support. 

The initial setup is relatively straightforward and took us a couple of days. We did it ourselves and once it was up and running, everything went smoothly. 

We pay a one-off licensing fee and an installation license. It's all-inclusive. 

We introduced FortiGate to our customers because we know it works properly and our customers are satisfied with it. We don't have any concerns about the product. 

I rate the solution nine out of 10. 

I use the solution to respond to our SD-WAN requirements and to protect different links that access the resources. For example, if the user needs access to an application, then we use SD-WAN for access to the internet or to the cloud.

The security features, for example, URL filtering, AMP, and advanced threat protection, are very valuable.

I also like that Fortinet FortiGate Cloud is cheaper than other solutions, such as Cisco.

The capacity to execute the solution needs to be improved.

I would like to see management and analytics included in the solution.

I've been using it for four years. It's on-premises and is integrated to the cloud.

It's very stable; it's a decent solution.

The scalability is not good because there have been many barriers to scaling. It's possible that our current model won't support future increases in the load and traffic.

We currently have 3000 users including IT and network engineers.

Technical support has got better, and I would give them a ten out of ten. 

Positive

It's easy to set up the solution, and I would give it five out of five. In general, it takes about one to two months, and in our case, it took two months.

Our deployment plan was to optimize the connection, and we did it in-house. For deployment and maintenance, we are a part of a team of five engineers.

Fortinet has a good price, and I would give it a four out of five. There are no additional fees.

We evaluated Cisco and Palo Alto before going with Fortinet FortiGate Cloud.

Cisco is good in terms of networking and SD-WAN, but it's not good with regard to security. Last year, Cisco was not in Gartner's Quadrant for security, but Fortinet and Palo Alto were leaders.

Palo Alto is very good and very strong in SD-WAN and in security, but the cost is prohibitive in some locations.

Fortinet has a good price.

My experience with Fortinet FortiGate Cloud has been good. It's easy to deploy, and it has a lot of information on the web to configure it.

I would rate the solution at eight on a scale from one to ten because of the ease of deployment, the many security features in the same appliance, and the fact that there are no additional costs for protection at base level to enterprise level. It's a good solution to begin perimeter protection.

We primarily use the solution for configuration management and network management.

The solution is very easy to use. 

The technical support is very good. You only need to have a good internet connection in order to use it.

When you login to Forticloud you get directed to the Global site, even if you are based in Europe and you have to switch manually to the European site which can be confusing when you are not familiar to Forticloud, especially in the beginning and when you want to setup your first device. This should be more like a question when you log in, are you based in the US or are you based in Europe?

Pretty straight forward

I've been using the solution for four years.

The solution is stable.

The solution is fairly scalable. You can add and remove products yourself. Right now we have four users on it. At this time, we don't plan to increase usage.

Technical support is good if you ask the right questions. If you are specific, you'll be able to go straight through to the correct level of support.

We did not previously use a different solution.  We've been very satisfied with this service and don't plan to change.

The initial setup is straightforward.

I handled the implementation myself.

We use the solution fairly regularly, on a daily basis. We're partners and resellers of the solution.

I'd recommend the solution. It's very good.

I'd rate the solution eight out of ten.

I mainly use FortiGate Cloud for site-to-site VPNs, user VPNs, SD-WAN, and to help with our void deployments.

Fortigate Cloud rules out a lot of user errors.

FortiGate Cloud's most valuable feature is that it's 100% managed.

FortiGate Cloud could be improved with increased granularity for our control. In the next release, I'd like Fortinet to include integrated endpoint protection and for the user and SSL VPNs to have the same cloud protection.

I've been using FortiGate Cloud for just over a year.

FortiGate Cloud's stability is pretty good.

FortiGate Cloud's scalability is pretty good.

Fortinet's technical support has been pretty good.

The initial setup was really straightforward, and deployment took no longer than half an hour.

We used an in-house team.

There's a lot of return with FortiGate Cloud - it saves me a lot on configuration time, and there are a lot fewer headaches overall.

FortiGate Cloud was the most affordable option I knew of, but their new pricing is less of a bargain as it has fewer levels. 

I would give FortiGate Cloud a rating of eight out of ten.

We use the application for network security purposes.

Fortinet FortiGate Cloud has valuable firewall, SSL VPN, and web filtering features.

The platform's reporting and analysis capabilities need improvement.

We have been using Fortinet FortiGate Cloud for 15 years.

I rate the platform's stability a five out of ten.

I rate the platform's scalability a five out of ten.

The technical support services are good.

Positive

The initial setup process is easy. It is already integrated into the cloud.

Fortinet FortiGate Cloud is more inexpensive than other vendors.

Based on our evaluation, Palo Alto works better than Fortinet FortiGate Cloud, particularly due to its global presence with multiple points of presence (POPs).

I don't recommend Fortinet FortiGate Cloud to others. They could improve reporting and analytics capabilities. I rate it a five out of ten.

Our company is a local reseller of Fortinet FortiGate Cloud. We use the solution for anti-spam and for checking for viruses. We send traffic to the cloud for inspection and after that, all the requests for our website with services come back to the appliance in headquarters. 

At headquarters, we have 61 users. We also have some other branches connected with headquarters.

Fortinet FortiGate Cloud has helped us avoid intrusions and hacking. It is the most important service we have. 

The most valuable feature is the inspection. It inspects before we have any traffic stops intrusion.

I recommend that Fortinet FortiGate Cloud improve their rules for configuration with each other.

I have been using Fortinet FortiGate for two years.

For the last three years Fortinet FortiGate has been stable.

The solution is scalable.

Technical support is good.

The initial setup of Fortinet FortiGate required a lot of stages over a few days. We installed it first on the cloud and checked in for the request. Once we were sure that we were rejecting suspicious intrusions and traffic we made the full installation for the cloud integrated with the local system at headquarters.

We have three engineers that are responsible for deployment and maintenance.

Our team, together with Fortinet FortiGate Cloud's team completed the entire installation on the cloud and the local system.

There are no additional costs outside of the standard licensing fees.

I recommend other companies to use Fortinet FortiGate Cloud, it satisfies my requirements and it prevents a lot of hacking. I rate this solution as an 8 out of 10.