Specialist at a comms service provider with 11-50 employees
Real User
Top 20
Useful ISP feature, reliable, and good support
Pros and Cons
  • "The IPS and firewall function is valuable in Fortinet FortiGate Cloud."
  • "The solution could improve by having a Russian interface."

What is our primary use case?

We use Fortinet FortiGate Cloud as a firewall to connect safely to the internet.

What is most valuable?

The IPS and firewall function is valuable in Fortinet FortiGate Cloud.

What needs improvement?

We have found that the antivirus functions are very bad in Fortinet FortiGate Cloud and we don't use the antivirus anymore. Additionally, the FortiADC has bad quality.

The solution could improve by having a Russian interface.

For how long have I used the solution?

I have been using Fortinet FortiGate Cloud for approximately 10 years.

Buyer's Guide
Fortinet FortiGate Cloud
April 2024
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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What do I think about the stability of the solution?

Fortinet FortiGate Cloud is a stable solution.

What do I think about the scalability of the solution?

I have found Fortinet FortiGate Cloud to be scalable.

Our organization is not large, we have approximately 15 workers in my organization using it.

How are customer service and support?

Fortinet FortiGate Cloud technical support is not bad. The support is mostly very good.

How was the initial setup?

The Fortinet FortiGate Cloud installation was not a problem but we have some local laws which make some restrictions for deployment cloud solutions. A lot of our customers use the premise version, not the cloud. The full deployment is not in one day, because we need to agree on a lot of details with our customers and it takes time. A typical time of the deployment can take approximately two to four weeks.

Unfortunately, we bought this solution for our main customer, and we had some problems deploying it correctly because its features didn't want to work. We have a lot of experience to install FortiGate and Fortinet solutions. However, we have faced some problems with  Fortinet mainly. 

What about the implementation team?

We have a few workers that do the maintenance for the solution.

What's my experience with pricing, setup cost, and licensing?

Fortinet has only an annual payment method. There is no monthly payment option.

They have only one standard license without any additional features.

What other advice do I have?

We plan on using this solution in the future if our customers require it. If not then we will move to other solutions that will fit our client's needs.

Fortinet FortiGate Cloud is very useful to save logs. If you do not have hardware equipment, you may use this solution. If you don't want to implement and deploy hardware, this is a good choice.

I rate Fortinet FortiGate Cloud an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Lead at a comms service provider with 10,001+ employees
Real User
Flexible, secure, good technical support, and straightforward installation
Pros and Cons
  • "I have found the SD-WAN, flexibility, and security the most valuable features."
  • "Fortinet could improve FortiGate Cloud by providing better integration with third-party applications and features."

What is our primary use case?

We use this solution cloud-based platform to manage our networks.

How has it helped my organization?

Fortinet FortiGate Cloud has improved our organization's branches by providing overall better connectivity and security for all our networks.

What is most valuable?

I have found the SD-WAN, flexibility, and security the most valuable features.

What needs improvement?

Fortinet could improve FortiGate Cloud by providing better integration with third-party applications and features.

For how long have I used the solution?

I have been using this solution within the past 12 months.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

We have approximately 10 people using the FortiGate cloud.

How are customer service and technical support?

The technical support is very good in my experience.

How was the initial setup?

The initial setup was easy. 

What about the implementation team?

We have a team of four people that does the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

When comparing this solution to others it is less expensive and there is an annual license required.

What other advice do I have?

There are different options available and it is important to choose a package that fits your use case. Overall this is a great solution.

I rate Fortinet FortiGate Cloud a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiGate Cloud
April 2024
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,886 professionals have used our research since 2012.
Salah Sabouni - PeerSpot reviewer
Director at ST
Reseller
Top 10
Easy to use with good support, but reporting needs improvement
Pros and Cons
  • "The most valuable feature of this solution is the stability, it's actually tailored for that."
  • "Reporting is an area that can be enhanced."

What is our primary use case?

We are resellers who provide this solution to customers who require a firewall.

How has it helped my organization?

Also, it covers all of security use cases that you might have as a firewall.

What is most valuable?

The most valuable feature of this solution is the stability, it's actually tailored for that. 

It has many useful tools, such as managing wireless connections. If you have access points from the same vendor then you can manage them through FortiGate using the sandbox.

It's easy to use, it's straightforward, easy to configure, and to configure to your needs.

What needs improvement?

Reporting is an area that can be enhanced. It is not always beneficial, and you have to buy an additional license to get the type of reports that you're looking for.

There are often releases of the new firmware, which requires upgrades often. This is an inconvenience for customers as they have to have a maintenance window and turn off the internet until the upgrade is complete.

In the future, they could integrate with a third-party reporting tool such as Crystal Reports or Power BI, which might be beneficial, as it currently requires an additional license.

For how long have I used the solution?

I have been working with FortiGate Cloud since 2015.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

For the cloud, it is scalable because its nature. When it comes to the on-premises version, you are limited by your hardware.

With the Cloud, you can enhance or increase your cloud instance as your environment grows.

How are customer service and technical support?

Technical support is wonderful. They are one of the good companies that provide really good technical support.

How was the initial setup?

The initial setup is easy. Provided that you have your requirements clear, it is not complex. If you do not have clear requirements then it's like any other technology and it will be complex.

If you have your requirements ready and you what you want to achieve then it's straightforward.

What's my experience with pricing, setup cost, and licensing?

The pricing is mid-ranged, it's not very expensive but it's not the cheapest or most affordable in the market.

What other advice do I have?

When you have FortiGate, you subscribe to the FortiCloud in order to have certain intelligence.

This solution is good but there are many areas that need improvements.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
Nuno-Santos - PeerSpot reviewer
SOC Operator at Quattro
Real User
Top 5
Suits the needs of the client, stable ,easy to manage and configure, but reporting needs improved
Pros and Cons
  • "The most valuable features are management and integration."
  • "I would like to see more reporting from the analysis improved in the future."

What is our primary use case?

Our primary use case is for small or medium-sized organizations that simplify their operations through connections in the cloud.

What is most valuable?

The most valuable features are management and integration.

What needs improvement?

I would like to see more reporting from the analysis improved in the future.

For how long have I used the solution?

I have been working with Fortinet FortiGate Cloud for the past six years.

What do I think about the stability of the solution?

We have not identified any stability issues up to this point.

What do I think about the scalability of the solution?

I think it is scalable for the small and medium companies that we work with.

How are customer service and support?

In Portugal, we have direct support from Fortinet FortiGate Cloud because we are well served here in terms of support from their team in Portugal. It is very good and we have a close relationship with them.

Which solution did I use previously and why did I switch?

We use Palo Alto and Prism Cloud as competitive solutions.

How was the initial setup?

The initial setup is straightforward and fast if you have the Fortinet FortiGate Cloud infrastructure.

What's my experience with pricing, setup cost, and licensing?

The price fits the needs of our clients and it is adjustable by Defender.

What other advice do I have?

I would recommend Fortinet FortiGate Cloud. If you have an infrastructure based on other vendors, you should also evaluate other solutions. I would rate Fortinet FortiGate Cloud a seven on a scale of one to ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Principal Consultant at Epitome Infotech Solutions (P) Ltd
Consultant
Security is improved through sandbox features and the technical support is good
Pros and Cons
  • "The sandboxing feature is very important."
  • "I would like to see a SIEM bundled together with this because customers are looking into better reporting and more proactive security solutions."

What is our primary use case?

I am a consultant and this is one of the solutions that I provide to my customers.

I am familiar with Sandboxing services and some of the other features. This solution is mainly used for securing events.

What is most valuable?

The sandboxing feature is very important.

What needs improvement?

I would like to see a SIEM bundled together with this because customers are looking into better reporting and more proactive security solutions.

In the next release, it would benefit this solution to have more advanced monitoring capabilities such as predictive analysis and reporting.

For how long have I used the solution?

I have been using FortiCloud for five or six years.

What do I think about the stability of the solution?

We have not come across any problems with stability.

What do I think about the scalability of the solution?

With respect to scalability, we have had no problems whatsoever.

How are customer service and technical support?

We have been in contact with the Fortinet technical support a couple of times, although it has been for hardware-related issues and had nothing to do with our configuration. One of our customers had hardware that was failing quite often.

The technical support is pretty good and so far, we have no complaints.

How was the initial setup?

This initial setup is pretty straightforward. I don't think that it is complex.

The entire firewall implementation will take a couple of days, maximum. This is with everything, all together.

What's my experience with pricing, setup cost, and licensing?

Some of our customers purchase yearly licenses, while others purchase subscriptions that are three years in length. The price is over $1,000 USD annually.

What other advice do I have?

FortiCloud helps to enhance the security posture of any organization, and I definitely recommend looking into it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Chief Operating Officer at a tech services company with 11-50 employees
Real User
Ability to manage everything from cloud but usability and setup improvement needed
Pros and Cons
  • "The ability to manage everything from the cloud is going to be the most valuable by far with this solution."
  • "Currently with the solution, if you want to manage more than one FortiGate you have to use a VM, and a VM can control up to 10."

How has it helped my organization?

We are using the solution to be able to manage everything from the cloud.

What is most valuable?

The ability to manage everything from the cloud is going to be the most valuable by far with this solution.

What needs improvement?

Currently with the solution, if you want to manage more than one FortiGate you have to use a VM, and a VM can control up to 10. You need to have a license for each one and it is confusing. Other solutions like Meraki is much more seamless. Easier usability and improving their WebDewey would benefit also.

For how long have I used the solution?

I have been using the solution for a couple of months.

How was the initial setup?

The overall setup was complex.

What about the implementation team?

It will take us six weeks to implement 20 sites.

What other advice do I have?

I rate Fortinet FortiGate Cloud a six out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Founder at a marketing services firm with 11-50 employees
Real User
Easy to learn and use, with good support, but the initial setup should be simplified
Pros and Cons
  • "It's quite easy to use, and it's easy to find the necessary information from the web."
  • "We need some integration or communication between the endpoint and the firewall."

What is our primary use case?

We use this solution for the basic protection of the on-premises network.

What is most valuable?

It's quite easy to use, and it's easy to find the necessary information from the web.

They have the means to learn how to use Fortinet.

What needs improvement?

The initial set up could be simplified. 

When evaluating other solutions, I learned that Sophos for example is able to have the endpoint interact with the firewall. If something goes wrong or if the endpoint is not behaving as it should, it could isolate the endpoint. We need some integration or communication between the endpoint and the firewall.

I would also like to have a bundle available that would include things like EDR and endpoint.

For how long have I used the solution?

I have been using FortiGate Cloud for approximately three years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

We have not explored the scalability. We purchased what fits our user size and have not had to expand it yet.

We have approximately 20 users.

We plan to continue to use the Fortinet FortiGate Cloud.

How are customer service and technical support?

We are quite satisfied with technical support.

How was the initial setup?

Initially the set up is not that easy. At first, you are familiar with the product and then it has some difficulty in setting it up.

It requires a lot of research before you can finally make it work.

What about the implementation team?

We implemented this solution ourselves. We did not use a vendor team.

What's my experience with pricing, setup cost, and licensing?

There are costs in addition to the standard licensing fee. The license does not include many of the features that are necessary, which means that you have to pay extra for them.

Which other solutions did I evaluate?

I evaluated other products. We chose Fortinet because it was the preferred option.

What other advice do I have?

If you are new to Fortinet, do some research on how to configure it, either through documentation or watching videos.

Recently, I have learned that they have training available and offer certification material and testing on the web.

I would rate Fortinet FortiGate Cloud a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Technical support Individual Contributor with 1-10 employees
Real User
Centralized administration, all network visibility, and reliable
Pros and Cons
  • "I have found centralized administration, cloud UI, and visibility and security on all networks valuable features."

    What is most valuable?

    I have found centralized administration, cloud UI, and visibility and security on all networks valuable features.

    What do I think about the stability of the solution?

    The solution has been stable.

    What do I think about the scalability of the solution?

    We have approximately 10 clients using this solution.

    How are customer service and technical support?

    The customer support is very good.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution is high compare to competitors.

    What other advice do I have?

    I rate Fortinet FortiGate Cloud a ten out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
    Buyer's Guide
    Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.